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Live Chat & Conversational Support pricing

Support or convert website and product visitors through real-time messaging, chatbots, or conversational assistance. Compare the price territory across 92 public products; prices are aligned only when their currency, billing schedule, and charged unit match.

Where public prices land

Ranges compare recurring prices with the same currency, billing schedule, and unit. Plans with commissions or usage fees are shown individually below.

Position Currency Cadence Unit Range Median n
First paid plan EUR Annual commitment monthly Flat EUR 32–119 EUR 39 3
Highest public plan EUR Annual commitment monthly Flat EUR 80–289 EUR 129 3
Seller-highlighted plan EUR Annual commitment monthly Flat EUR 80–289 EUR 129 3
First paid plan EUR Annual commitment monthly Unit EUR 7–7 EUR 7 1
Highest public plan EUR Annual commitment monthly Unit EUR 25–25 EUR 25 1
Seller-highlighted plan EUR Annual commitment monthly Unit EUR 16–16 EUR 16 1
First paid plan EUR Monthly Flat EUR 29–139 EUR 32 3
Highest public plan EUR Monthly Flat EUR 80–349 EUR 99 3
Seller-highlighted plan EUR Monthly Flat EUR 80–349 EUR 99 3
First paid plan EUR Monthly Seat EUR 89–89 EUR 89 1
Highest public plan EUR Monthly Seat EUR 179–179 EUR 179 1
First paid plan EUR Monthly Unit EUR 9–9 EUR 9 1
Highest public plan EUR Monthly Unit EUR 27–27 EUR 27 1
Seller-highlighted plan EUR Monthly Unit EUR 18–18 EUR 18 1
First paid plan INR Annual commitment monthly Seat INR 420–420 INR 420 1
Highest public plan INR Annual commitment monthly Seat INR 2400–2400 INR 2400 1
First paid plan USD Annual commitment monthly Flat USD 16–1500 USD 39 23
Highest public plan USD Annual commitment monthly Flat USD 57.5–4500 USD 247.5 22
Seller-highlighted plan USD Annual commitment monthly Flat USD 18–750 USD 99 16
First paid plan USD Annual commitment monthly Seat USD 12–99 USD 26.1 17
Highest public plan USD Annual commitment monthly Seat USD 12–9999 USD 79 15
Seller-highlighted plan USD Annual commitment monthly Seat USD 18–349 USD 49 11
First paid plan USD Annual commitment monthly Unit USD 14–19 USD 19 3
Highest public plan USD Annual commitment monthly Unit USD 36–99 USD 79 3
Seller-highlighted plan USD Annual commitment monthly Unit USD 24–49 USD 39 3
First paid plan USD Annual commitment monthly Usage USD 833.33–833.33 USD 833.33 1
Highest public plan USD Annual commitment monthly Usage USD 2500–2500 USD 2500 1
Seller-highlighted plan USD Annual commitment monthly Usage USD 2500–2500 USD 2500 1
First paid plan USD Monthly Flat USD 9–1500 USD 40 31
Highest public plan USD Monthly Flat USD 69–1500 USD 297 32
Seller-highlighted plan USD Monthly Flat USD 39–500 USD 124 20
First paid plan USD Monthly Seat USD 15–124 USD 29 23
Highest public plan USD Monthly Seat USD 15–12499 USD 99 25
Seller-highlighted plan USD Monthly Seat USD 22–436 USD 69 15
First paid plan USD Monthly Unit USD 18–18 USD 18 1
Highest public plan USD Monthly Unit USD 48–48 USD 48 1
First paid plan USD Monthly Usage USD 1–1625 USD 49 5
Highest public plan USD Monthly Usage USD 0–3250 USD 349 6
Seller-highlighted plan USD Monthly Usage USD 49–3250 USD 99.5 4

Products in this market

  1. Aloware

    Aloware is a hosted contact-center and sales-engagement platform with calling, texting, power dialing, CRM automation, voice analytics, and AI agents.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  2. BoldDesk

    BoldDesk is an AI-powered help desk software platform designed for customer service teams. It offers an all-in-one solution including ticketing, live chat, omnichannel messaging (email, WhatsApp, Instagram, SMS, Facebook), knowledge base, task management, workflow automation, and AI features such as autonomous AI agents for customers and agents, AI copilot for agents, and AI-triggered smart actions. It supports startups to enterprises with features like SLA management, reporting, multilingual support, and enterprise-grade security (SOC 2, GDPR, HIPAA). The platform includes free migration from competitors, a single flat pricing plan by team size, and aims to reduce support resolution times by up to 70%.

    16 plans · Enterprise, Mid-market, and Small business

    USD

  3. Botpress

    Botpress is an AI-native customer support platform that automates complex support tickets with AI agents capable of handling refunds, account updates, multi-step workflows, and proactive outreach. It integrates with existing helpdesks or can be used as a standalone AI helpdesk, offering features like escalation rules, fallback logic, and multi-channel deployment including Webchat, WhatsApp, Slack, and more. Botpress targets businesses needing advanced AI-driven customer support automation with enterprise-grade security and scalability.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  4. Botsonic

    Botsonic is an AI chatbot platform that enables businesses to build custom AI chatbots for their websites and other channels. It automates customer support, employee support, and conversational commerce by training AI agents on company data to handle up to 70% of queries with accurate, multilingual responses. The platform integrates with tools like WhatsApp, Slack, and Zendesk, offers customizable chatbot appearance and behavior, and provides real-time analytics. Botsonic targets small to enterprise businesses seeking to enhance customer engagement, automate support, and drive sales through AI-powered chatbots.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  5. BuyScout

    Conversational AI store agent that answers sales and support questions across website chat and messaging channels for Shopify stores.

    6 plans · Enterprise, Mid-market, and Small business

    USD

  6. Chaport

    Chaport is a customer messaging platform offering live chat, chatbots, multi-channel messaging, and a knowledge base to help businesses engage with customers in real time, automate support and sales, and provide self-service options. It supports startups, SMBs, and enterprises across various industries and integrates with multiple apps and APIs.

    3 plans · Enterprise, Mid-market, and Small business

    EUR

  7. ChatBot.com

    Customer support, help desk, or live chat software for business teams.

    3 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  8. Chatbase

    Chatbase is a SaaS platform that enables businesses to build, deploy, and optimize AI-powered conversational agents across multiple channels including chat, email, and voice. These AI agents handle customer support, sales, and product guidance by resolving queries, engaging prospects, and assisting customers with product information. The platform supports integration with various CRMs and helpdesks, offers no-code setup, and provides analytics and customization to match brand voice. It targets businesses needing scalable AI customer experience solutions.

    5 plans · Enterprise, Mid-market, and Small business

    USD

  9. Chatbit

    Website chatbot platform that trains AI assistants on company webpages, files and knowledge, embeds them without code, answers visitor questions and captures leads.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  10. Chatfuel

    Chatfuel is a WhatsApp, Instagram, and Facebook automation platform designed for businesses to automate sales, customer support, booking, and follow-ups using AI-powered chatbots. It offers lead qualification, CRM integrations, automated reporting, and supports multiple languages and message formats. The platform targets agencies and marketers to create funnels that convert leads into sales with minimal setup and no coding required.

    2 plans · Mid-market and Small business

    USD

  11. Chatling

    Chatling is an AI-powered customer support platform that deploys AI agents across web and messaging channels like WhatsApp, Instagram, Telegram, and Messenger. It automates responses to customer inquiries, handles repetitive questions, provides seamless human handoff with full context, supports multilingual communication in 80+ languages, and integrates with knowledge bases to keep answers up-to-date. It includes live chat, analytics, customer satisfaction surveys, and customization features, targeting teams from solo founders to global brands to improve customer support efficiency and lead capture.

    4 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  12. Chatlio

    Customer support, help desk, or live chat software for business teams.

    5 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  13. Chatway

    Customer support, help desk, or live chat software for business teams.

    4 plans · Individual, Mid-market, and Small business

    USD

  14. Chatwith

    Customer support and live-chat software for business teams.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  15. Chatwoot Cloud

    Hosted customer-support platform with live chat, email and social channels, shared conversations, help center, teams, automation rules, voice, AI assistance, and security controls.

    4 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  16. Comm100

    Customer support, help desk, or live chat software for business teams.

    3 plans · Individual, Mid-market, and Small business

    USD

  17. Conduit AI

    Customer support, help desk, or live chat software for business teams.

    5 plans · Enterprise, Mid-market, and Small business

    USD

  18. Cotera

    Cotera provides AI agents that automate business workflows by integrating with over 200 tools across sales, marketing, customer support, and operations. Users create custom AI agents in plain English to handle tasks like lead generation, customer support ticket management, order status updates, and data enrichment, with seamless integration into existing CRMs, support platforms, and marketing tools.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  19. Coval

    Coval is a voice AI testing and evaluation platform designed for teams building and deploying voice agents. It provides simulation, monitoring, and human review tools to test voice AI agents before launch, catch failures in production, and continuously improve agent performance. The platform supports compliance, quality assurance, and regression testing across industries such as customer support, financial services, healthcare, hospitality, insurance, retail, and travel. It offers APIs, CLI, and integrations for in-house teams and vendor comparisons, with compliance certifications including SOC 2 Type II, HIPAA, and GDPR.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  20. Crisp

    Customer support and live-chat software for business teams.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  21. Customerly

    AI-powered customer support platform combining live chat, a help center, AI agents, support automation, surveys, routing, analytics and human collaboration in a shared support workflow.

    4 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  22. DelightChat

    Hosted omnichannel support inbox for ecommerce teams handling WhatsApp, Instagram, Facebook, email, and live chat alongside ticket analytics, automation, Shopify context, and WhatsApp marketing.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  23. Denser Chat

    Customer support, help desk, or live chat software for business teams.

    5 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  24. Deskpro

    Deskpro is a help desk software platform designed for customer support, IT, HR, and operations teams. It offers omnichannel ticketing with email, chat, voice, forms, and social media integration, AI-assisted responses, automation, customizable workflows, self-service knowledge bases, reporting, and extensive integrations. Available as cloud or on-premise, it supports multi-brand and multi-workspace environments, aiming to improve team productivity and customer satisfaction.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  25. Desku.io

    Customer support, help desk, or live chat software for business teams.

    5 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  26. Dixa

    Customer support and live-chat software for business teams.

    3 plans · Enterprise, Mid-market, and Small business

    EUR

  27. DocsBot

    DocsBot is an AI-powered chatbot platform that transforms business knowledge bases into intelligent AI agents. It provides instant, accurate answers and automates actions across customer support, sales lead capture, and internal knowledge retrieval. Features include multi-source data ingestion, continuous learning, voice agents, integrations with popular tools, and enterprise-grade security. It targets businesses seeking to enhance customer support efficiency, automate routine inquiries, and improve internal information access.

    5 plans · Enterprise, Mid-market, and Small business

    USD

  28. Drag

    Customer support and live-chat software for business teams.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  29. Elevio

    Elevio is a customer support platform that delivers contextual, in-app self-service support through embeddable assistants, knowledge bases, and proactive user guidance. It helps reduce support tickets by enabling customers to find answers quickly within the product, improving onboarding, customer success, and content management.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  30. Emailwish

    Emailwish is a hosted ecommerce engagement platform combining email automation, live chat, popups, forms, customer reviews, and usage-based email sending.

    4 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  31. Engati

    Engati is an enterprise-grade AI-native Customer Experience platform that enables businesses to build and deploy AI chatbots and live chat agents across multiple digital channels including WhatsApp, Instagram, Shopify, and websites. It offers omnichannel engagement, multilingual conversations, low-code bot building, AI-powered natural language processing, and integrations with third-party applications and CRMs. The platform supports customer acquisition, lead generation, conversion, and support automation, targeting industries such as e-commerce, retail, logistics, edtech, healthcare, travel, insurance, banking, government, and real estate. Engati provides a free trial and public pricing plans, making it eligible as a B2B SaaS product.

    5 plans · Enterprise, Mid-market, and Small business

    USD

  32. Featurebase

    Featurebase is a modern customer support and feedback platform that consolidates customer communication channels into a unified inbox with AI-powered support, centralizes user feedback for product development, provides an AI-native help center for self-serve support, and offers changelog tools to announce product updates. It is designed for support, product, and go-to-market teams to collaborate and improve customer experience and product development.

    1 plan · Enterprise, Mid-market, and Small business

    USD

  33. Fini AI

    Fini AI is an autonomous, self-improving AI support agent designed for enterprise customer support, especially in regulated industries like fintech, banking, healthcare, and insurance. It resolves up to 90% of support tickets across voice, chat, and email channels with 99% accuracy, automates workflows by connecting to backend systems (billing, CRM, internal tools), and continuously improves itself without manual tuning. It integrates with major helpdesk platforms (Zendesk, Intercom, Salesforce, etc.) and offers compliance features including SOC 2, ISO 27001, HIPAA, GDPR, and audit trails. Pricing is based on per-resolution usage with a free 90-day pilot for enterprise customers.

    3 plans · Enterprise and Mid-market

    USD

  34. Formilla

    Formilla is an AI-powered customer-service platform with live chat, chatbots, mobile apps, visitor monitoring, file sharing, and support automation.

    4 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  35. Freshchat

    Hosted conversational-support platform with website and mobile chat, shared inbox, email and social messaging, routing, SLAs, reporting, campaigns, and optional AI agents and copilots.

    4 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  36. Front

    Front is a customer service platform that unifies communication channels like email, chat, SMS, and social media into a collaborative shared inbox with AI-powered automation and assistance. It supports complex customer operations by enabling cross-team coordination, multi-step workflows, and AI tools such as Autopilot and Copilot to automate and assist with customer support, inbound sales, account management, and customer success. The platform includes ticketing, live chat, knowledge base, and extensive integrations, targeting teams in customer support and operations to improve response times, productivity, and customer satisfaction.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  37. Gist

    Gist combines hosted live chat, a team inbox, customer support, knowledge, email campaigns, forms, contact tracking, and marketing automation.

    1 plan · Individual and Small business

    USD

  38. Gleap

    Gleap is a customer feedback and AI-driven support platform that automates the loop from user bug reports and feature requests to code fixes and product releases. It includes AI agents specialized in support, investigation, code generation, and product management, integrating bug reporting, live chat, knowledge base, public roadmaps, and AI-powered workflows to streamline software maintenance and customer support for software teams.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  39. Help Scout

    Customer support, help desk, or live chat software for business teams.

    4 plans · Individual, Mid-market, and Small business

    USD

  40. Helply

    Helply is an AI-native B2B customer support platform that consolidates omnichannel support into a single inbox with AI-powered ticket resolution, drafting, churn detection, upsell opportunity identification, and support intelligence. It integrates deeply with CRM, product usage, and communication tools to provide context-aware AI assistance, enabling support teams to resolve tickets efficiently and turn support into a revenue engine. Pricing is per ticket with unlimited seats and AI included, targeting B2B companies with $1M to $50M ARR.

    2 plans · Mid-market and Small business

    USD

  41. Helpmonks

    Hosted shared-inbox and customer-engagement platform with unlimited users, support email, live chat, knowledge bases, customer campaigns, automated sequences, workflows, reporting, and AI assistance.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  42. Helpwise

    Helpwise is a customer service platform that consolidates customer communication from multiple channels (email, live chat, social media, SMS, WhatsApp, calling) into a single shared inbox. It enables teams to collaborate internally with notes, mentions, shared drafts, and collision detection to avoid duplicate replies. The platform supports automation rules, SLAs, chatbots, and analytics to improve response times and customer satisfaction. It integrates with CRMs, calendars, and task management tools, and offers mobile apps for work on the go. Helpwise targets teams such as customer support, sales, HR, finance, procurement, and operations to streamline and automate customer communication workflows.

    1 plan · Enterprise, Mid-market, and Small business

    USD

  43. Heymarket

    Customer support, help desk, or live chat software for business teams.

    4 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  44. Hiver Omni

    Customer support, help desk, or live chat software for business teams.

    1 plan · Individual, Mid-market, and Small business

    USD

  45. Intercom

    Intercom is an AI-first customer-service platform with a messenger, shared inbox, ticketing, workflows, reporting, and help centers.

    3 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  46. Jelly

    Jelly is a shared inbox software designed for small teams to collaboratively manage team email addresses like [email protected]. It offers features such as email assignment, internal comments, saved replies, mail rules automation, team notifications, and integrations with Slack and Discord. Jelly provides a flat-rate pricing model without per-user fees, making it budget-friendly for small teams needing streamlined email collaboration without the complexity of full help desk systems.

    2 plans · Small business

    USD

  47. JivoChat

    Customer support, help desk, or live chat software for business teams.

    2 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  48. JustCall

    JustCall is a cloud calling and messaging platform for sales and support teams, with routing, CRM integrations, outreach workflows, analytics, coaching, and AI assistance.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  49. Kayako

    Kayako provides an AI customer-support agent and helpdesk with ticketing, unified inbox, knowledge base, live chat, automation, and analytics.

    2 plans · Enterprise, Mid-market, and Small business

    USD

  50. Kommunicate

    Kommunicate combines AI agents, live chat, email ticketing, and omnichannel messaging for customer-support automation.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  51. Landbot

    Landbot is a no-code AI chatbot and conversational agent platform that enables businesses to build interactive chatbots for websites and WhatsApp. It helps marketing, sales, and support teams automate lead generation, customer engagement, and support by creating AI-powered and rule-based chatbots that qualify leads, book meetings, and provide 24/7 assistance. The platform integrates with CRMs and other tools, offers templates, and supports multi-channel deployment with analytics and human handoff capabilities.

    3 plans · Enterprise, Mid-market, and Small business

    EUR

  52. Letterbook

    Letterbook is an AI-native customer support platform that provides omnichannel ticketing, AI-assisted ticket resolution, automated triage, and integrated analytics. It connects support channels like email and Discord with databases and payment systems to streamline customer service workflows, including billing issue resolution and knowledge base management. The platform targets startups and scaling companies seeking to improve support efficiency with AI automation and unified inbox management.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  53. LiveAgent

    LiveAgent is an omnichannel help desk with ticketing, live chat, knowledge base, call-center, social-media, and AI support capabilities.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  54. LiveChat

    Customer support, help desk, or live chat software for business teams.

    4 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  55. LiveHelpNow

    Customer support, help desk, or live chat software for business teams.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  56. Lorikeet

    Lorikeet is an AI Customer Concierge designed for complex companies, especially in fintech and healthtech, to resolve customer support issues end-to-end across multiple channels including phone, SMS, chat, email, and WhatsApp. It integrates with existing support systems like Zendesk and Stripe, follows company SOPs, and handles high-stakes workflows with compliance and precision. Lorikeet automates resolution of complex customer problems, escalates when needed, and aims to improve support efficiency and customer experience.

    1 plan · Enterprise, Mid-market, and Small business

    USD

  57. Missive

    Hosted collaborative inbox for support and operations teams combining shared email, SMS and social accounts, internal threads, assignment, shared drafting, tasks, automations, analytics, and integrations.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  58. MyLiveChat

    MyLiveChat provides hosted website live chat, shared support workflows, chat history, departments, branding controls, and optional AI support agents.

    5 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  59. Olark

    Olark is an AI-powered live chat platform designed to engage website visitors 24/7 by answering questions, generating leads, qualifying visitors, and routing them to human agents when needed. It integrates with CRM and marketing tools like HubSpot and Salesforce, providing real-time, context-aware chat support that learns from your website content and documentation. Olark offers a flat-rate pricing model with unlimited AI conversations and human agent seats, targeting marketing and sales teams to optimize customer engagement and conversion.

    1 plan · Enterprise, Mid-market, and Small business

    USD

  60. Onsite Support

    Customer support, help desk, or live chat software for business teams.

    2 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  61. Phonely AI

    Customer support, help desk, or live chat software for business teams.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  62. Plain

    Plain is an AI-powered support infrastructure platform for B2B teams that consolidates customer support channels like Slack, Microsoft Teams, email, and in-app chat into a unified workspace. It enables orchestration of AI agents and human agents to triage, research, and resolve support requests, automate workflows, and generate insights from support interactions. The platform offers extensible APIs, AI assistants, and integrations with CRM and issue tracking tools to help teams scale support operations efficiently.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  63. ProProfs Live Chat

    Customer support, help desk, or live chat software for business teams.

    1 plan · Enterprise, Individual, Mid-market, and Small business

    USD

  64. Pure Chat

    Pure Chat provides website live-chat software with operators, SMS notifications, customization, and unlimited chats.

    2 plans · Mid-market and Small business

    USD

  65. Re:amaze

    Re:amaze is an AI-powered customer service and helpdesk platform designed for eCommerce and online businesses. It consolidates multiple support channels including email, live chat, social media, SMS, and voice into a unified inbox. Features include AI chatbots, automated workflows, a customizable FAQ knowledge base, real-time customer activity monitoring, co-browsing, and customer satisfaction surveys. It supports team collaboration with roles, shifts, and performance reporting, and integrates with popular eCommerce and business tools. The platform offers a free trial and tiered subscription plans suitable for small to mid-market businesses.

    3 plans · Mid-market and Small business

    USD

  66. ResolveAI

    Customer support, help desk, or live chat software for business teams.

    3 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  67. Respond.io

    Respond.io is an AI-powered customer conversation management platform that unifies customer communications across multiple channels including chat, calls, and emails into a single team inbox. It features AI agents for lead qualification, routing, booking, and customer support automation, enabling businesses to capture, convert, and retain customers efficiently. The platform integrates with CRMs and marketing tools, supports multi-channel messaging, and provides analytics to optimize marketing ROI. It targets businesses seeking to scale customer engagement and sales through conversational support and automation.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  68. Richpanel

    Richpanel is an AI-native helpdesk platform that automates customer support by resolving up to 50% of conversations end to end using AI agents trained on company policies. It unifies multiple communication channels (email, chat, social media, SMS, WhatsApp) into a single inbox, integrates with e-commerce and support tools like Shopify and Recharge, and offers features such as AI safety guardrails, QA, self-service portals, and returns management. It targets customer support teams aiming to reduce ticket volume, improve response times, and lower support costs while maintaining high customer satisfaction.

    2 plans · Enterprise, Mid-market, and Small business

    USD

  69. Saysimple

    Customer support, help desk, or live chat software for business teams.

    3 plans · Enterprise, Individual, Mid-market, and Small business

    EUR

  70. Screendesk

    Customer support, help desk, or live chat software for business teams.

    1 plan · Enterprise, Mid-market, and Small business

    USD

  71. Siena AI

    Siena AI is an AI-powered customer experience platform designed specifically for eCommerce brands. It provides empathic AI agents that automate and enhance customer service, shopping assistance, social media engagement, quality assurance, and voice-of-customer insights. The platform enables brands to automate up to 80% of customer interactions, improve response and resolution times, and increase customer satisfaction. Key features include generative product recommendations, post-purchase workflow automation, subscription management, and AI-assisted human collaboration, all while maintaining brand voice and enterprise-grade safety controls. Siena AI integrates with existing helpdesks and eCommerce tools and targets small to mid-market eCommerce businesses seeking to improve customer support efficiency and drive revenue through enhanced customer experience.

    1 plan · Mid-market and Small business

    USD

  72. Simplesat

    Simplesat is a customer satisfaction survey software designed for high-volume support teams. It provides CSAT, NPS, and 5-star surveys integrated directly inside helpdesk and CRM tools, enabling automated feedback routing, AI-powered analysis, trend reporting, and multilingual support. It integrates with over 100 platforms including Zendesk, Salesforce, Slack, and Microsoft Teams, allowing teams to collect, analyze, and act on customer feedback efficiently without complex setup or enterprise overhead.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  73. SleekFlow

    SleekFlow is an AI-powered omnichannel conversational platform designed to centralize customer chats from WhatsApp, Instagram, TikTok, email, calls, and more into a unified inbox. It automates sales, marketing, and support workflows with AI agents that qualify leads, recommend products, schedule appointments, and resolve support tickets. Features include AI-driven personalization, broadcast campaigns, social CRM, analytics, ticketing, and integrations with Shopify, HubSpot, Salesforce, and others. It targets small to mid-market businesses seeking to enhance customer engagement, sales conversion, and support efficiency through AI automation and multichannel messaging.

    3 plans · Mid-market and Small business

    USD

  74. Smartsupp

    Customer support, help desk, or live chat software for business teams.

    7 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  75. Social Intents

    Social Intents is a live chat and AI chatbot platform that integrates with Microsoft Teams, Slack, Google Chat, Zoom, and Webex to provide AI-powered customer support and sales chatbots. It enables businesses to automate responses to common inquiries, qualify leads, and escalate complex issues to human agents within collaboration tools already used by teams. The platform supports multiple communication channels including website chat, WhatsApp, SMS, Messenger, and email, with AI trained on company websites and documents to deliver instant, accurate answers. Features include a unified inbox, help desk ticketing, AI actions for workflows, multi-language support, analytics, and white-label options. Pricing plans include free trials and no per-seat fees on most plans, making it suitable for small to enterprise businesses.

    7 plans · Enterprise, Mid-market, and Small business

    USD

  76. Support Hero

    Support Hero is a hosted customer self-service and knowledge-base platform with help-center widgets, multilingual articles, analytics, integrations, and ticket deflection.

    4 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  77. Supportbench

    Supportbench is a B2B customer-support platform with account-aware ticketing, chat, AI assistance, service-level agreements, escalations, knowledge, and reporting.

    2 plans · Enterprise, Mid-market, and Small business

    USD

  78. Talkdesk

    Talkdesk provides cloud contact-center software for digital, voice, and omnichannel customer engagement.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  79. Tars

    Tars is an AI agent platform that builds conversational AI agents for customer support and sales automation. It enables businesses to create AI-powered chat agents that handle high-volume customer interactions across multiple channels with full context continuity. The platform supports building, testing, deploying, analyzing, and improving AI agents that qualify leads, resolve support issues, and automate workflows, integrating with knowledge bases and third-party tools. It targets teams in various industries including finance, healthcare, government, telecom, retail, and education, offering plans for individuals, small businesses, mid-size businesses, and enterprises with compliance certifications like GDPR, ISO, SOC 2, and HIPAA.

    3 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  80. TeamSupport

    TeamSupport is a hosted B2B customer-support platform with ticketing, customer intelligence, messaging, live chat, knowledge, automation, and reporting.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  81. Thena

    Thena is an AI-powered customer support platform designed for B2B teams, integrating Slack, email, live chat, MS Teams, and other channels into a unified ticketing system. It automates ticket triage, routing, and responses using AI agents, supports customizable workflows, knowledge bases, and multi-channel broadcasts, enabling faster and more efficient B2B customer support operations.

    1 plan · Enterprise, Mid-market, and Small business

    USD

  82. ThriveDesk

    Customer support, help desk, or live chat software for business teams.

    3 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  83. Tidio

    Tidio combines live chat, ticketing, automation, and an AI customer-service agent in one support platform.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  84. Typebot

    Typebot is a no-code platform for building advanced, customizable chatbots that can be deployed across multiple channels including websites and WhatsApp. It supports integrations with AI providers, Google Sheets, Zapier, and more, enabling use cases such as lead generation, customer support automation, marketing, and sales. The platform offers a visual flow editor, extensive chat capabilities, analytics, and team collaboration features, targeting businesses of various sizes from solo owners to enterprises.

    3 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  85. UJET

    UJET is a cloud customer-experience and contact-center platform for voice and digital support, routing, CRM integrations, reporting, APIs, and omnichannel engagement.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  86. Vision Helpdesk Cloud

    Vision Helpdesk Cloud is a hosted customer-support suite with helpdesk ticketing, multibrand satellite helpdesk, service-desk workflows, live chat, and software updates.

    5 plans · Enterprise, Individual, Mid-market, and Small business

    USD

  87. Warmly

    B2B revenue platform that identifies website visitors and converts them through AI chat, live conversation, lead routing, and automated follow-up.

    3 plans · Enterprise, Mid-market, and Small business

    USD

  88. Zammad Hosted

    Cloud-hosted helpdesk and ticketing service with email, web forms, chat and messaging channels, automations, SLAs, knowledge bases, roles, workflows, reporting, and managed German infrastructure.

    3 plans · Enterprise, Mid-market, and Small business

    EUR

  89. Zoho Desk

    Zoho Desk is customer-service software for email, business messaging, telephony, live chat, ticketing, automation, and reporting.

    5 plans · Enterprise, Mid-market, and Small business

    INR

  90. eDesk

    Customer support and live-chat software for business teams.

    4 plans · Enterprise, Mid-market, and Small business

    USD

  91. eesel AI

    Customer support and live-chat software for business teams.

    2 plans · Enterprise, Mid-market, and Small business

    USD

  92. tawk.to

    Customer support and live-chat software for business teams.

    1 plan · Enterprise, Mid-market, and Small business

    USD

Compare the alternatives

Latest observed changes

  1. LiveAgent
  2. Kommunicate
  3. Talkdesk
  4. Smartsupp
  5. Phonely AI
  6. Heymarket
  7. LiveChat
  8. Help Scout
  9. eesel AI
  10. Drag