Helply vs Helpwise

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Helply

See full pricing history

USD · US · source: helply.com

Plan	Pricing	Charged by	Offer type
The helpdesk	Free $0 free forever	Flat · for your whole team	Standalone · Free
The AI agents	USD 0 per outcome · USD 99 monthly minimum $0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.	Usage · per outcome	Standalone · Usage based

Helpwise

See full pricing history

USD · US · source: helpwise.io

Plan	Pricing	Charged by	Offer type
Standard — Standard	USD 15 monthly · USD 12 / month with annual commitment $15 / user / month billed monthly, $12 / user / month billed annually (Save 20%)	Seat · $15 / user / month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helply

The helpdesk

Included for everyone Shared inbox, ticketing, and live chat: Included
Included for everyone Public and private help centers: Included
Included for everyone Automations, SLAs, and workflows: Included
Included for everyone All integrations, API, and webhooks: Included
Included for everyone SSO, roles, 2FA, and audit logs: Included

The AI agents

Helpwise

Standard — Standard

Highlights Minimum users: 2

Included
Highlights Maximum users: 10

Included
Highlights Shared Inboxes: 3

Included
Highlights Saved Replies: 15

Included
Highlights Help Center / Knowledge Base: Included
Highlights Channels: Email, Live Chat and Facebook

Included
Highlights Personal Email inbox per user: 1

Included
Highlights Analytics: Standard

Included
Highlights Integrations: Standard

Included
Highlights Collaboration Features: Notes, Mentions, Collision Detection and Shared Drafts

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helply

September 21, 2026
Official pricing page
- The helpdesk: Free
- The AI agents: USD 0 per outcome · USD 99 monthly minimum
August 27, 2026
Official pricing page
- Per-ticket pricing — Standard: USD 1 / month with annual commitment

Helpwise

August 27, 2026
Official pricing page
- Standard — Standard: USD 15 monthly · USD 12 / month with annual commitment