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Helply pricing

Helply is an AI-native B2B customer support platform that consolidates omnichannel support into a single inbox with AI-powered ticket resolution, drafting, churn detection, upsell opportunity identification, and support intelligence. It integrates deeply with CRM, product usage, and communication tools to provide context-aware AI assistance, enabling support teams to resolve tickets efficiently and turn support into a revenue engine. Pricing is per ticket with unlimited seats and AI included, targeting B2B companies with $1M to $50M ARR.

Region
US
Source currency
USD
Audiences
Mid-market and Small business

Plans and public prices

Plan Pricing Charged by Offer type
The helpdesk
Free

$0 free forever

Flat · for your whole team Standalone · Free
The AI agents
USD 0 per outcome · USD 99 monthly minimum

$0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.

Usage · per outcome Standalone · Usage based

What each plan includes

Feature names follow Helply’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

The helpdesk

Included for everyone

Shared inbox, ticketing, and live chat
Included
Public and private help centers
Included
Automations, SLAs, and workflows
Included
All integrations, API, and webhooks
Included
SSO, roles, 2FA, and audit logs
Included

The AI agents

The public pricing page did not show feature differences for this plan.

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • The helpdesk: Free
  • The AI agents: USD 0 per outcome · USD 99 monthly minimum
  • $0 free forever
  • $0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.
  • Per-ticket pricing — Standard: USD 1 / month with annual commitment
  • Starting at $1 per ticket with a minimum annual contract of $3,000