Denser Chat vs Hiver Omni

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Denser Chat

See full pricing history

USD · US · source: denser.ai

Plan	Pricing	Charged by	Offer type
Free	Free $ 0. $0 $0	Flat	Standalone · Free
Starter	USD 39 monthly · USD 32 / month with annual commitment $ 39 /mo. $39 per month $384 per year, which is $32 per month	Flat · /mo	Standalone · Fixed
Standard Highlighted	USD 119 monthly · USD 96 / month with annual commitment $ 119 /mo. $119 per month $1,152 per year, which is $96 per month	Flat · /mo	Standalone · Fixed
Business	USD 399 monthly · USD 320 / month with annual commitment $ 399 /mo. $399 per month $3,840 per year, which is $320 per month	Flat · /mo	Standalone · Fixed
Enterprise	USD 899 monthly · USD 720 / month with annual commitment $ 899 /mo. $899 per month $8,640 per year, which is $720 per month	Flat · /mo	Standalone · Fixed

Hiver Omni

See full pricing history

USD · US · source: hiverhq.com

Plan	Pricing	Charged by	Offer type
Growth	USD 25 monthly $25 $35 /user/month	Seat · /user/month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Denser Chat

Free

Highlights DenserBots: 1

Included
Highlights Team members: 1

Included
Highlights Queries / month: 20

Included
Highlights Pages or storage / bot: 100 pages or 50 MB / bot

Included

Starter

Highlights DenserBots: 2

Included
Highlights Team members: 1

Included
Highlights Queries / month: 1,500

Included
Highlights Pages or storage / bot: 100 pages or 50 MB / bot

Included
Highlights Query log retention: 30-day

Included

Standard

Highlights DenserBots: 4

Included
Highlights Team members: 5

Included
Highlights Queries / month: 7,500

Included
Highlights Pages or storage / bot: 2,000 pages or 1 GB / bot

Included
Highlights Query log retention: 90-day

Included
Highlights Answer quality insights: Included
Highlights Helpdesk ticket queue: Included
Highlights Talk to a person escalation: Included
Highlights Zendesk, Intercom, Freshdesk & HubSpot tickets: Included

Business

Highlights DenserBots: 8

Included
Highlights Team members: 10

Included
Highlights Queries / month: 15,000

Included
Highlights Pages or storage / bot: 10,000 pages or 5 GB / bot

Included
Highlights Query log retention: 360-day

Included
Highlights Answer quality insights: Included
Highlights Helpdesk ticket queue: Included
Highlights Talk to a person escalation: Included
Highlights Zendesk, Intercom, Freshdesk & HubSpot tickets: Included
Highlights Dedicated accuracy support: Included

Enterprise

Highlights DenserBots: 8

Included
Highlights Team members: 50

Included
Highlights Queries / month: 50,000

Included
Highlights Pages or storage / bot: 50,000 pages or 25 GB / bot

Included
Highlights Query log retention: 360-day

Included
Highlights Answer quality insights: Included
Highlights Helpdesk ticket queue: Included
Highlights Talk to a person escalation: Included
Highlights Zendesk, Intercom, Freshdesk & HubSpot tickets: Included
Highlights Priority support: Included
Highlights Service Level Agreements (SLAs): Included
Highlights Feature request support: Included
Highlights Private LLM deployment: Limited

Hiver Omni

Growth

Highlights AI AgentsResolve requests end to end, analyze conversations, and automate customer operations.: Included
Highlights AI CopilotHelp your team resolve issues faster with an AI coworker that drafts replies, surfaces answers, and suggests next steps.: Included
Highlights SkillsDefine step-by-step procedures Hiver AI can follow to resolve complex customer requests across your tools.: Included
Highlights AI Knowledge BuilderAutomatically detects missing knowledge and recommends content updates across your Help Center, Notion, and other sources.: Included
Highlights Shared Inbox and ticketingManage team inboxes (like support@) and track every request with clear ownership and full history.: Included
Highlights OmnichannelManage email, live chat, and self-service support from one unified workspace.: Included
Highlights 24*7 supportRound-the-clock access to Hiver's support team over email and chat.: Included
Highlights Rule-based AutomationsAutomate repetitive work with rules that trigger actions when certain conditions are met.: Included
Highlights Pre-built AnalyticsTrack and analyze the conversations your team handles.: Included
Highlights Basic integrationsConnect everyday tools like Slack to your Shared Inbox.: Included
Highlights VoiceHandle inbound and outbound calls, alongside other customer conversations.: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Denser Chat

September 21, 2026
Official pricing page
- Free: Free
- Starter: USD 39 monthly · USD 32 / month with annual commitment
- Standard: USD 119 monthly · USD 96 / month with annual commitment
- Business: USD 399 monthly · USD 320 / month with annual commitment
- Enterprise: USD 899 monthly · USD 720 / month with annual commitment
August 27, 2026
Official pricing page
- Free: Free

Hiver Omni

August 27, 2026
Official pricing page
- Growth: USD 25 monthly