Denser Chat vs Hiver Omni
See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
Denser Chat
USD · US · source: denser.ai
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Free
|
Free
$0G |
Flat | Standalone · Free |
Hiver Omni
USD · US · source: hiverhq.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Growth
|
USD 25 monthly
$25 $35 /user/month |
Seat · /user/month | Standalone · Fixed |
What each plan includes
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
Hiver Omni
Growth
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Highlights
AI AgentsResolve requests end to end, analyze conversations, and automate customer operations.
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Included
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Highlights
AI CopilotHelp your team resolve issues faster with an AI coworker that drafts replies, surfaces answers, and suggests next steps.
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Included
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Highlights
SkillsDefine step-by-step procedures Hiver AI can follow to resolve complex customer requests across your tools.
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Included
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Highlights
AI Knowledge BuilderAutomatically detects missing knowledge and recommends content updates across your Help Center, Notion, and other sources.
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Included
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Highlights
Shared Inbox and ticketingManage team inboxes (like support@) and track every request with clear ownership and full history.
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Included
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Highlights
OmnichannelManage email, live chat, and self-service support from one unified workspace.
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Included
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Highlights
24*7 supportRound-the-clock access to Hiver's support team over email and chat.
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Included
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Highlights
Rule-based AutomationsAutomate repetitive work with rules that trigger actions when certain conditions are met.
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Included
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Highlights
Pre-built AnalyticsTrack and analyze the conversations your team handles.
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Included
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Highlights
Basic integrationsConnect everyday tools like Slack to your Shared Inbox.
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Included
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Highlights
VoiceHandle inbound and outbound calls, alongside other customer conversations.
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Included