Hiver Omni pricing

Customer support, help desk, or live chat software for business teams.

Plans and public prices

Plan	Pricing	Charged by	Offer type
Growth	USD 25 monthly $25 $35 /user/month	Seat · /user/month	Standalone · Fixed

Feature names follow Hiver Omni’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

AI AgentsResolve requests end to end, analyze conversations, and automate customer operations.: Included
AI CopilotHelp your team resolve issues faster with an AI coworker that drafts replies, surfaces answers, and suggests next steps.: Included
SkillsDefine step-by-step procedures Hiver AI can follow to resolve complex customer requests across your tools.: Included
AI Knowledge BuilderAutomatically detects missing knowledge and recommends content updates across your Help Center, Notion, and other sources.: Included
Shared Inbox and ticketingManage team inboxes (like support@) and track every request with clear ownership and full history.: Included
OmnichannelManage email, live chat, and self-service support from one unified workspace.: Included
24*7 supportRound-the-clock access to Hiver's support team over email and chat.: Included
Rule-based AutomationsAutomate repetitive work with rules that trigger actions when certain conditions are met.: Included
Pre-built AnalyticsTrack and analyze the conversations your team handles.: Included
Basic integrationsConnect everyday tools like Slack to your Shared Inbox.: Included
VoiceHandle inbound and outbound calls, alongside other customer conversations.: Included

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed	Plans and prices	Source wording	Source
August 27, 2026 06:37	Growth: USD 25 monthly	$25 $35 /user/month	Pricing page