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Chatbase vs Hiver Omni

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.chatbase.co

Plan Pricing Charged by Offer type
Free — Free
Free

$ 0 per month

Flat · per month Standalone · Free
Hobby — Hobby
USD 40 monthly · USD 40 / month with annual commitment

$ 40 per month

Flat · per month Standalone · Fixed
Standard — Standard Highlighted
USD 150 monthly · USD 150 / month with annual commitment

$ 150 per month

Flat · per month Standalone · Fixed
Pro — Pro
USD 500 monthly · USD 500 / month with annual commitment

$ 500 per month

Flat · per month Standalone · Fixed

USD · US · source: hiverhq.com

Plan Pricing Charged by Offer type
Growth
USD 25 monthly

$25 $35 /user/month

Seat · /user/month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free — Free

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Message credits (monthly)

50

Included

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Agents

1

Included

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AI Actions per agent

0

Included

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Training content size

1 MB

Included

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Workspace seats

1 member

Included

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Personalization

Excluded

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Attachments

Excluded

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Outbound campaigns

Excluded

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Voice

Excluded

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Voice Telephony

Excluded

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Concurrent Calls

Excluded

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Training Auto retrain agents

Excluded

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Sources suggestions

Excluded

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Tickets as a source

Excluded

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Activity Basic analytics

Excluded

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Advanced analytics

Excluded

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Integrations & API API access

Excluded

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Advanced OpenAI models

Excluded

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Advanced Anthropic models

Excluded

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Advanced Gemini models

Excluded

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Advanced DeepSeek models

Excluded

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Advanced Meta models

Excluded

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Advanced MoonshotAI models

Excluded

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Advanced Mistral models

Excluded

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Advanced Z.ai models

Excluded

Hobby — Hobby

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Message credits (monthly)

700

Included

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Agents

1

Included

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AI Actions per agent

5

Included

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Training content size

10 MB

Included

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Workspace seats

2 members

Included

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Personalization

Included

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Attachments

Included

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Outbound campaigns

Excluded

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Voice

Excluded

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Voice Telephony

Excluded

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Concurrent Calls

Excluded

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Training Auto retrain agents

Excluded

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Sources suggestions

Excluded

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Tickets as a source

Excluded

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Activity Basic analytics

Included

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Advanced analytics

Excluded

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Integrations & API API access

Included

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Advanced OpenAI models

Included

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Advanced Anthropic models

Included

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Advanced Gemini models

Included

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Advanced DeepSeek models

Included

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Advanced Meta models

Included

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Advanced MoonshotAI models

Included

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Advanced Mistral models

Included

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Advanced Z.ai models

Included

Standard — Standard

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Message credits (monthly)

4,000

Included

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Agents

1

Included

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AI Actions per agent

8

Included

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Training content size

20 MB

Included

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Workspace seats

3 members

Included

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Personalization

Included

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Attachments

Included

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Outbound campaigns

Included

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Voice

Included

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Voice Telephony

Included

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Concurrent Calls

Excluded

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Training Auto retrain agents

Excluded

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Sources suggestions

Included

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Tickets as a source

Included

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Activity Basic analytics

Excluded

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Advanced analytics

Included

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Integrations & API API access

Included

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Advanced OpenAI models

Included

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Advanced Anthropic models

Included

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Advanced Gemini models

Included

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Advanced DeepSeek models

Included

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Advanced Meta models

Included

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Advanced MoonshotAI models

Included

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Advanced Mistral models

Included

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Advanced Z.ai models

Included

Pro — Pro

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Message credits (monthly)

15,000

Included

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Agents

1

Included

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AI Actions per agent

12

Included

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Training content size

40 MB

Included

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Workspace seats

5 members

Included

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Personalization

Included

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Attachments

Included

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Outbound campaigns

Included

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Voice

Included

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Voice Telephony

Included

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Concurrent Calls

Included

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Training Auto retrain agents

Included

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Sources suggestions

Included

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Tickets as a source

Included

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Activity Basic analytics

Excluded

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Advanced analytics

Included

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Integrations & API API access

Included

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Advanced OpenAI models

Included

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Advanced Anthropic models

Included

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Advanced Gemini models

Included

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Advanced DeepSeek models

Included

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Advanced Meta models

Included

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Advanced MoonshotAI models

Included

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Advanced Mistral models

Included

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Advanced Z.ai models

Included

Hiver Omni

Growth

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AI AgentsResolve requests end to end, analyze conversations, and automate customer operations.

Included

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AI CopilotHelp your team resolve issues faster with an AI coworker that drafts replies, surfaces answers, and suggests next steps.

Included

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SkillsDefine step-by-step procedures Hiver AI can follow to resolve complex customer requests across your tools.

Included

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AI Knowledge BuilderAutomatically detects missing knowledge and recommends content updates across your Help Center, Notion, and other sources.

Included

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Shared Inbox and ticketingManage team inboxes (like support@) and track every request with clear ownership and full history.

Included

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OmnichannelManage email, live chat, and self-service support from one unified workspace.

Included

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24*7 supportRound-the-clock access to Hiver's support team over email and chat.

Included

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Rule-based AutomationsAutomate repetitive work with rules that trigger actions when certain conditions are met.

Included

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Pre-built AnalyticsTrack and analyze the conversations your team handles.

Included

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Basic integrationsConnect everyday tools like Slack to your Shared Inbox.

Included

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VoiceHandle inbound and outbound calls, alongside other customer conversations.

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatbase

  1. Source
    • Free — Free: Free
    • Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
    • Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
    • Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

Hiver Omni

  1. Source
    • Growth: USD 25 monthly