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Chatbase pricing

Chatbase is a SaaS platform that enables businesses to build, deploy, and optimize AI-powered conversational agents across multiple channels including chat, email, and voice. These AI agents handle customer support, sales, and product guidance by resolving queries, engaging prospects, and assisting customers with product information. The platform supports integration with various CRMs and helpdesks, offers no-code setup, and provides analytics and customization to match brand voice. It targets businesses needing scalable AI customer experience solutions.

Region
US
Source currency
USD
Audiences
Enterprise, Mid-market, and Small business

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Free
Free

$ 0 per month

 Flat · per month Standalone · Free
Hobby
USD 40 monthly

$ 40 per month

 Flat · per month Standalone · Fixed
Standard Highlighted
USD 150 monthly

$ 150 per month

 Flat · per month Standalone · Fixed
Pro
USD 500 monthly

$ 500 per month

 Flat · per month Standalone · Fixed
Enterprise
Contact sales

Let's Talk

 Flat Standalone · Contact sales

What each plan includes

Feature names follow Chatbase’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Free

Configuration

Message credits (monthly)

50

Included
Agents

1

Included
AI Actions per agent

0

Included
Training content size

1 MB

Included
Workspace seats

1 member

Included
Attachments
Excluded

Model

Limited access to models
Limited

Highlights

AI agents get deleted after 14 days of inactivity

AI agents get deleted after 14 days of inactivity on the free plan.

Limited

Activity

Basic analytics
Excluded

Integrations & API

Integrations
Excluded

Hobby

Configuration

Message credits (monthly)

700

Included
Agents

1

Included
AI Actions per agent

5

Included
Training content size

10 MB

Included
Workspace seats

2 members

Included
Attachments
Included

Model

Access to advanced models
Included

Integrations & API

Integrations
Included
API access
Excluded

Activity

Basic analytics
Included

Highlights

Helpdesk
Excluded

Standard

Configuration

Message credits (monthly)

4,000

Included
Agents

1

Included
AI Actions per agent

8

Included
Training content size

20 MB

Included
Workspace seats

3 members

Included
Outbound campaigns
Included
Personalization
Included

Voice

Concurrent Calls

10

Included
Voice
Included
Telephony
Included

Highlights

Helpdesk
Included

Integrations & API

API access
Included
Advanced integrations (Stripe, Zendesk, and more)
Included

Training

Auto-resync agents
Included

Activity

Advanced analytics
Excluded

Pro

Configuration

Message credits (monthly)

15,000

Included
Agents

1

Included
AI Actions per agent

12

Included
Training content size

40 MB

Included
Workspace seats

5 members

Included

Voice

Concurrent Calls

20

Included

Activity

Advanced analytics
Included

Training

Sources suggestions
Included
Tickets as a source
Included

Enterprise

Highlights

Higher limits
Included
Flexible billing
Included
Custom roles & permissions
Included
SSO
Included
White-labeling
Included
Audit logs
Included
Priority support
Included
Success manager (CSM)
Included
SLAs
Included
HIPAA-eligible
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Free: Free
  • Hobby: USD 40 monthly
  • Standard: USD 150 monthly
  • Pro: USD 500 monthly
  • Enterprise: Contact sales
  • $ 0 per month
  • $ 40 per month
  • $ 150 per month
  • $ 500 per month
  • Let's Talk
Official pricing page
  • Free — Free: Free
  • Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
  • Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
  • Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment
  • $ 0 per month
  • $ 40 per month
  • $ 150 per month
  • $ 500 per month
Official pricing page

Compare with alternatives