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BoldDesk vs Chatbase

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.bolddesk.com

Plan Pricing Charged by Offer type
Growing Teams (Upto 100 agents) — default
USD 124 monthly · USD 99 / month with annual commitment

$99 / month $1,188 billed yearly ≈ $20 / agent

Seat · per agent Standalone · Fixed

USD · US · source: www.chatbase.co

Plan Pricing Charged by Offer type
Free — Free
Free

$ 0 per month

Flat · per month Standalone · Free
Hobby — Hobby
USD 40 monthly · USD 40 / month with annual commitment

$ 40 per month

Flat · per month Standalone · Fixed
Standard — Standard Highlighted
USD 150 monthly · USD 150 / month with annual commitment

$ 150 per month

Flat · per month Standalone · Fixed
Pro — Pro
USD 500 monthly · USD 500 / month with annual commitment

$ 500 per month

Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BoldDesk

Growing Teams (Upto 100 agents) — default

Highlights

Number of Agents

5

Included

Highlights

AI Credits

500 credits /month

Included

Chatbase

Free — Free

Highlights

Message credits (monthly)

50

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

0

Included

Highlights

Training content size

1 MB

Included

Highlights

Workspace seats

1 member

Included

Highlights

Personalization

Excluded

Highlights

Attachments

Excluded

Highlights

Outbound campaigns

Excluded

Highlights

Voice

Excluded

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Voice Telephony

Excluded

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Concurrent Calls

Excluded

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Training Auto retrain agents

Excluded

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Sources suggestions

Excluded

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Tickets as a source

Excluded

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Activity Basic analytics

Excluded

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Advanced analytics

Excluded

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Integrations & API API access

Excluded

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Advanced OpenAI models

Excluded

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Advanced Anthropic models

Excluded

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Advanced Gemini models

Excluded

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Advanced DeepSeek models

Excluded

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Advanced Meta models

Excluded

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Advanced MoonshotAI models

Excluded

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Advanced Mistral models

Excluded

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Advanced Z.ai models

Excluded

Hobby — Hobby

Highlights

Message credits (monthly)

700

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

5

Included

Highlights

Training content size

10 MB

Included

Highlights

Workspace seats

2 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Excluded

Highlights

Voice

Excluded

Highlights

Voice Telephony

Excluded

Highlights

Concurrent Calls

Excluded

Highlights

Training Auto retrain agents

Excluded

Highlights

Sources suggestions

Excluded

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Tickets as a source

Excluded

Highlights

Activity Basic analytics

Included

Highlights

Advanced analytics

Excluded

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

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Advanced DeepSeek models

Included

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Advanced Meta models

Included

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Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

Standard — Standard

Highlights

Message credits (monthly)

4,000

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

8

Included

Highlights

Training content size

20 MB

Included

Highlights

Workspace seats

3 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Included

Highlights

Voice

Included

Highlights

Voice Telephony

Included

Highlights

Concurrent Calls

Excluded

Highlights

Training Auto retrain agents

Excluded

Highlights

Sources suggestions

Included

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Tickets as a source

Included

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Included

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

Highlights

Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

Pro — Pro

Highlights

Message credits (monthly)

15,000

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

12

Included

Highlights

Training content size

40 MB

Included

Highlights

Workspace seats

5 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Included

Highlights

Voice

Included

Highlights

Voice Telephony

Included

Highlights

Concurrent Calls

Included

Highlights

Training Auto retrain agents

Included

Highlights

Sources suggestions

Included

Highlights

Tickets as a source

Included

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Included

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

Highlights

Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

BoldDesk

  1. Source
    • Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment

Chatbase

  1. Source
    • Free — Free: Free
    • Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
    • Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
    • Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment