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Botpress vs Hiver Omni

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: botpress.com

Plan Pricing Charged by Offer type
Free — Free
Free

Free $0

Flat · flat Standalone · Free
Plus — Plus Highlighted
USD 150 monthly · USD 150 / month with annual commitment

Plus $150/mo billed annually

Flat · $150/mo billed annually Standalone · Fixed
Team — Team
USD 750 monthly · USD 750 / month with annual commitment

Team $750/mo billed annually

Flat · $750/mo billed annually Standalone · Fixed

USD · US · source: hiverhq.com

Plan Pricing Charged by Offer type
Growth
USD 25 monthly

$25 $35 /user/month

Seat · /user/month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Botpress

Free — Free

Highlights

Conversations

100 conversations

Included

Highlights

Seats

3 seats

Included

Highlights

AI agents

3 AI agents

Included

Highlights

Help Center

Included

Included

Highlights

Community support

Included

Included

Plus — Plus

Highlights

Conversations

250 conversations/mo included packs of 100 for $65 ($0.65/convo)

Included

Highlights

Seats

3 seats

Included

Highlights

AI agents

Unlimited AI agents

Included

Highlights

Whitelabel webchat

Included

Included

Highlights

Help Center + custom domain

Included

Included

Highlights

Technical support via live chat

Included

Included

Highlights

AI usage

$25 AI usage included

Included

Team — Team

Highlights

Conversations

1,500 conversations/mo included packs of 100 for $50 ($0.50/convo)

Included

Highlights

Seats

Unlimited seats

Included

Highlights

AI agents

Unlimited AI agents

Included

Highlights

Teams, routing & RBAC

Included

Included

Highlights

Team analytics

Included

Included

Highlights

Real-time collaboration

Included

Included

Highlights

AI usage

$150 AI usage included

Included

Hiver Omni

Growth

Highlights

AI AgentsResolve requests end to end, analyze conversations, and automate customer operations.

Included

Highlights

AI CopilotHelp your team resolve issues faster with an AI coworker that drafts replies, surfaces answers, and suggests next steps.

Included

Highlights

SkillsDefine step-by-step procedures Hiver AI can follow to resolve complex customer requests across your tools.

Included

Highlights

AI Knowledge BuilderAutomatically detects missing knowledge and recommends content updates across your Help Center, Notion, and other sources.

Included

Highlights

Shared Inbox and ticketingManage team inboxes (like support@) and track every request with clear ownership and full history.

Included

Highlights

OmnichannelManage email, live chat, and self-service support from one unified workspace.

Included

Highlights

24*7 supportRound-the-clock access to Hiver's support team over email and chat.

Included

Highlights

Rule-based AutomationsAutomate repetitive work with rules that trigger actions when certain conditions are met.

Included

Highlights

Pre-built AnalyticsTrack and analyze the conversations your team handles.

Included

Highlights

Basic integrationsConnect everyday tools like Slack to your Shared Inbox.

Included

Highlights

VoiceHandle inbound and outbound calls, alongside other customer conversations.

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Botpress

  1. Source
    • Free — Free: Free
    • Plus — Plus: USD 150 monthly · USD 150 / month with annual commitment
    • Team — Team: USD 750 monthly · USD 750 / month with annual commitment

Hiver Omni

  1. Source
    • Growth: USD 25 monthly