Skip to content
pricing_optimizer.sql
Menu

Botpress pricing

Botpress is an AI-native customer support platform that automates complex support tickets with AI agents capable of handling refunds, account updates, multi-step workflows, and proactive outreach. It integrates with existing helpdesks or can be used as a standalone AI helpdesk, offering features like escalation rules, fallback logic, and multi-channel deployment including Webchat, WhatsApp, Slack, and more. Botpress targets businesses needing advanced AI-driven customer support automation with enterprise-grade security and scalability.

Region
US
Source currency
USD
Audiences
Enterprise, Mid-market, and Small business

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Free
Free

$0

 Flat Standalone · Free
Plus
USD 150 / month with annual commitment

$150/mo billed annually

 Flat Standalone · Fixed
Team Highlighted
USD 750 / month with annual commitment

$750/mo billed annually

 Flat Standalone · Fixed
Enterprise
Contact sales

Custom pricing

 Flat Standalone · Contact sales

What each plan includes

Feature names follow Botpress’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Free

Conversations

Included conversations

100

Included
Additional conversations

No top-ups or overages

Excluded
Auto-recharge on overage
Excluded

Workspace

Seats

3 — Seats are the number of people who can access and work in your workspace.

Included
AI agents

3 — Automated agents that handle conversations on your behalf.

Included

Highlights

Resolution SLA

Your customer resolution guarantee.

Included

Help Center

Help Center

A public-facing knowledge base for your customers to self-serve.

Included
Custom domain
Excluded

Support

Community support

An active Discord community of bot builders, plus resources like documentation, Botpress Academy and our YouTube channel.

Included

Channels

Webchat white-labelling
Excluded
Voice
Excluded

Collaboration features

Teams & RBAC
Excluded
Routing & assignment
Excluded
Team analytics
Excluded

Storage

Table rows

1K

Included
Vector storage

100MB

Included
File storage

100MB

Included

Plus

Conversations

Included conversations

250/mo

Included
Additional conversations

$65/100 convos — packs of 100 for $65 ($0.65/convo)

Included

AI usage

AI usage included

$25 — AI usage is the cost of calling an LLM. Every conversation includes $0.10 of AI usage, covered by us. Hit your limit? Set up auto-recharge to keep conversations running.

Included

Workspace

Seats

3 — Seats are the number of people who can access and work in your workspace.

Included
AI agents

Unlimited — Automated agents that handle conversations on your behalf.

Included

Channels

Whitelabel webchat

Remove Botpress branding from your chat widget.

Included
WhatsApp
Included
Voice
Excluded

Help Center

Help Center + custom domain

A public-facing knowledge base for your customers to self-serve, complete with your branding.

Included

Support

Technical support via live chat

Get help from Botpress support engineers through live chat.

Included

Collaboration features

Teams & RBAC
Excluded
Routing & assignment
Excluded
Team analytics
Excluded

Storage

Table rows

100K

Included
Vector storage

1GB

Included
File storage

10GB

Included

Team

Conversations

Included conversations

1,500/mo

Included
Additional conversations

$50/100 convos — packs of 100 for $50 ($0.50/convo)

Included

AI usage

AI usage included

$150 — AI usage is the cost of calling an LLM. Every conversation includes $0.10 of AI usage, covered by us. Hit your limit? Set up auto-recharge to keep conversations running.

Included

Workspace

Seats

Unlimited — Seats are the number of people who can access and work in your workspace.

Included
AI agents

Unlimited — Automated agents that handle conversations on your behalf.

Included

Collaboration features

Teams, routing & RBAC

Group your agents into teams, set routing rules, and manage permissions across your workspace.

Included
Team analytics

Performance metrics broken down by team and agent.

Included
Real-time collaboration

Multiple team members can build and edit bots simultaneously in the Studio.

Included

Channels

Whitelabel webchat

Remove Botpress branding from your chat widget.

Included
Voice
Excluded

Help Center

Help Center + custom domain
Included

Storage

Table rows

500K

Included
Vector storage

5GB

Included
File storage

50GB

Included

Enterprise

Conversations

Included conversations

Custom

Included
Additional conversations

Custom

Included

Workspace

Seats

Unlimited — Seats are the number of people who can access and work in your workspace.

Included
AI agents

Unlimited — Automated agents that handle conversations on your behalf.

Included

Support

Dedicated support

Direct access to a Botpress support engineer for your team.

Included
Uptime SLA

Platform availability guarantee.

Included
Import and export AI agents between workspaces
Included
Create a public profile and share your Botpress development projects
Included

Security & Compliance

Security review

Dedicated security review for your organization.

Included

Storage

Custom storage

Custom — Storage limits tailored to your organization's needs.

Included
Table rows

Custom

Included
Vector storage

Custom

Included
File storage

Custom

Included

Channels

Voice channel
Included

Collaboration features

Teams & RBAC
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Free: Free
  • Plus: USD 150 / month with annual commitment
  • Team: USD 750 / month with annual commitment
  • Enterprise: Contact sales
  • $0
  • $150/mo billed annually
  • $750/mo billed annually
  • Custom pricing
Official pricing page
  • Free — Free: Free
  • Plus — Plus: USD 150 monthly · USD 150 / month with annual commitment
  • Team — Team: USD 750 monthly · USD 750 / month with annual commitment
  • Free $0
  • Plus $150/mo billed annually
  • Team $750/mo billed annually
Official pricing page

Compare with alternatives