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Botpress pricing

Botpress is an AI-native customer support platform that automates complex support tickets with AI agents capable of handling refunds, account updates, multi-step workflows, and proactive outreach. It integrates with existing helpdesks or can be used as a standalone AI helpdesk, offering features like escalation rules, fallback logic, and multi-channel deployment including Webchat, WhatsApp, Slack, and more. Botpress targets businesses needing advanced AI-driven customer support automation with enterprise-grade security and scalability.

Region
US
Source currency
USD
Audiences
Small business, Mid-market, and Enterprise

Plans and public prices

Plan Pricing Charged by Offer type
Free — Free
Free

Free $0

Flat · flat Standalone · Free
Plus — Plus Highlighted
USD 150 monthly · USD 150 / month with annual commitment

Plus $150/mo billed annually

Flat · $150/mo billed annually Standalone · Fixed
Team — Team
USD 750 monthly · USD 750 / month with annual commitment

Team $750/mo billed annually

Flat · $750/mo billed annually Standalone · Fixed

What each plan includes

Feature names follow Botpress’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Free — Free

Highlights

Conversations

100 conversations

Included
Seats

3 seats — The number of people who can access and work in your workspace.

Included
AI agents

3 AI agents — Automated agents that handle conversations on your behalf.

Included
Help Center

Included — A public-facing knowledge base for your customers to self-serve.

Included
Community support

Included — An active Discord community of bot builders, plus resources like documentation, Botpress Academy and our YouTube channel.

Included

Plus — Plus

Highlights

Conversations

250 conversations/mo included packs of 100 for $65 ($0.65/convo)

Included
Seats

3 seats — The number of people who can access and work in your workspace.

Included
AI agents

Unlimited AI agents — Automated agents that handle conversations on your behalf.

Included
Whitelabel webchat

Included — Remove Botpress branding from your chat widget.

Included
Help Center + custom domain

Included — A public-facing knowledge base for your customers to self-serve, complete with your branding.

Included
Technical support via live chat

Included — Get help from Botpress support engineers through live chat.

Included
AI usage

$25 AI usage included — The cost of calling an LLM. Every conversation includes $0.10 of AI usage, covered by us. Hit your limit? Set up auto-recharge to keep conversations running.

Included

Team — Team

Highlights

Conversations

1,500 conversations/mo included packs of 100 for $50 ($0.50/convo)

Included
Seats

Unlimited seats — The number of people who can access and work in your workspace.

Included
AI agents

Unlimited AI agents — Automated agents that handle conversations on your behalf.

Included
Teams, routing & RBAC

Included — Group your agents into teams, set routing rules, and manage permissions across your workspace.

Included
Team analytics

Included — Performance metrics broken down by team and agent.

Included
Real-time collaboration

Included — Multiple team members can build and edit bots simultaneously in the Studio.

Included
AI usage

$150 AI usage included — The cost of calling an LLM. Every conversation includes $0.10 of AI usage, covered by us. Hit your limit? Set up auto-recharge to keep conversations running.

Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Free — Free: Free
  • Plus — Plus: USD 150 monthly · USD 150 / month with annual commitment
  • Team — Team: USD 750 monthly · USD 750 / month with annual commitment
  • Free $0
  • Plus $150/mo billed annually
  • Team $750/mo billed annually
Pricing page