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Botpress vs ChatBot.com

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: botpress.com

Plan Pricing Charged by Offer type
Free
Free

$0

Flat Standalone · Free
Plus
USD 150 / month with annual commitment

$150/mo billed annually

Flat Standalone · Fixed
Team Highlighted
USD 750 / month with annual commitment

$750/mo billed annually

Flat Standalone · Fixed
Enterprise
Contact sales

Custom pricing

Flat Standalone · Contact sales

USD · US · source: www.chatbot.com

Plan Pricing Charged by Offer type
Essential
USD 25 monthly · USD 19 / month with annual commitment

$19 per user / mo. Price per user (billed monthly) $25. Price per user (billed yearly) $19

Seat · per user Standalone · Fixed
Growth Highlighted
USD 99 monthly · USD 79 / month with annual commitment

$79 per user / mo. Price per user (billed monthly) $99. Price per user (billed yearly) $79

Seat · per user Standalone · Fixed
Enterprise — annual plan
Contact sales

Custom

Seat · per user Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Botpress

Free

Conversations

Included conversations

100

Included

Conversations

Additional conversations

Excluded

Conversations

Auto-recharge on overage

Excluded

Workspace

Seats

3

Included

Workspace

AI agents

3

Included

Highlights

Resolution SLA

Included

Help Center

Help Center

Included

Help Center

Custom domain

Excluded

Support

Community support

Included

Channels

Webchat white-labelling

Excluded

Channels

Voice

Excluded

Collaboration features

Teams & RBAC

Excluded

Collaboration features

Routing & assignment

Excluded

Collaboration features

Team analytics

Excluded

Storage

Table rows

1K

Included

Storage

Vector storage

100MB

Included

Storage

File storage

100MB

Included

Plus

Conversations

Included conversations

250/mo

Included

Conversations

Additional conversations

$65/100 convos

Included

AI usage

AI usage included

$25

Included

Workspace

Seats

3

Included

Workspace

AI agents

Unlimited

Included

Channels

Whitelabel webchat

Included

Channels

WhatsApp

Included

Channels

Voice

Excluded

Help Center

Help Center + custom domain

Included

Support

Technical support via live chat

Included

Collaboration features

Teams & RBAC

Excluded

Collaboration features

Routing & assignment

Excluded

Collaboration features

Team analytics

Excluded

Storage

Table rows

100K

Included

Storage

Vector storage

1GB

Included

Storage

File storage

10GB

Included

Team

Conversations

Included conversations

1,500/mo

Included

Conversations

Additional conversations

$50/100 convos

Included

AI usage

AI usage included

$150

Included

Workspace

Seats

Unlimited

Included

Workspace

AI agents

Unlimited

Included

Collaboration features

Teams, routing & RBAC

Included

Collaboration features

Team analytics

Included

Collaboration features

Real-time collaboration

Included

Channels

Whitelabel webchat

Included

Channels

Voice

Excluded

Help Center

Help Center + custom domain

Included

Storage

Table rows

500K

Included

Storage

Vector storage

5GB

Included

Storage

File storage

50GB

Included

Enterprise

Conversations

Included conversations

Custom

Included

Conversations

Additional conversations

Custom

Included

Workspace

Seats

Unlimited

Included

Workspace

AI agents

Unlimited

Included

Support

Dedicated support

Included

Support

Uptime SLA

Included

Security & Compliance

Security review

Included

Storage

Custom storage

Custom

Included

Channels

Voice channel

Included

Support

Import and export AI agents between workspaces

Included

Support

Create a public profile and share your Botpress development projects

Included

Collaboration features

Teams & RBAC

Included

Storage

Table rows

Custom

Included

Storage

Vector storage

Custom

Included

Storage

File storage

Custom

Included

ChatBot.com

Essential

AI Agent

AI Agent

1

Limited

AI Agent

Included AI resolutions

10 resolutions per month • 120 resolutions per year

Limited

AI Agent

Custom skills

10

Limited

AI productivity tools

Reply suggestions

5 monthly per user

Limited

AI productivity tools

AI text edits

5 monthly per user

Limited

Support and automation

Inbox and ticketing system

Included

Support and automation

Workflow automation

Included

Support and automation

Human takeover

Included

Automation and campaigns

Proactive campaigns

3

Limited

Sell through service

Proactive campaigns impressions

1,000

Limited

Sell through service

Live visitors tracked

50

Limited

Channels and selling

Website chat

Included

Channels and selling

Messenger

Included

Channels and selling

WhatsApp

Included

Channels and selling

SMS (Twilio)

Included

Channels and selling

Selling through Shopify

Included

AI productivity tools

AI canned reply suggestions

—

Excluded

AI productivity tools

Chat summaries

—

Excluded

AI productivity tools

Ticket summaries

—

Excluded

AI productivity tools

Chat topics

—

Excluded

AI productivity tools

Tag suggestions

—

Excluded

Inbox and chats

Chat routing rules

—

Excluded

Inbox and chats

Working hours

—

Excluded

Inbox and chats

Chat tags

5

Limited

Inbox and chats

Teams

1

Limited

Inbox and chats

Shared canned responses

—

Excluded

Inbox and chats

Team member takeover

—

Excluded

Inbox and chats

Chat supervision

—

Excluded

Inbox and chats

Chat inactivity timeout

—

Excluded

Tickets

Custom fields

5

Limited

Tickets

Ticketing rules

3

Limited

Tickets

Forwarding addresses

1

Limited

Tickets

Email templates

1

Limited

Workflows and automation

Included workflow rules

3

Limited

Workflows and automation

Included workflow executions

300

Limited

Workflows and automation

Automated tags

—

Excluded

Reporting

Agent activity

—

Excluded

Reporting

Agent performance

—

Excluded

Reporting

On-demand reporting

—

Excluded

Website widget

Multilingual support

—

Excluded

Customization

White label

—

Excluded

Data and storage

Conversation & file history

60 days

Limited

Data and storage

Files & data storage

2 GB + 50 MB per user

Limited

Access and developer tools

Included API calls

10,000 per month

Limited

Security

Security assistance

—

Excluded

Security

Audit logs

—

Excluded

Security

Custom SSO

—

Excluded

Enterprise services

Service level agreements (SLAs)

—

Excluded

Growth

AI Agent

AI Agent

10

Limited

AI Agent

Included AI resolutions

200 resolutions per month • 2,400 resolutions per year

Limited

AI Agent

Custom skills

10

Limited

AI productivity tools

Reply suggestions

50 monthly per user

Limited

AI productivity tools

AI text edits

100 monthly per user

Limited

AI Agent

Chat topics insights

Included

Team and scale

Chat supervision and takeover

Included

Team and scale

Shared canned responses

Included

Team and scale

Team performance reports

Included

Team and scale

Agent activity reports

Included

Team and scale

Unlimited chat history

unlimited

Included

Automation and campaigns

Automated tags

Included

Automation and campaigns

Included workflow rules

10

Limited

Automation and campaigns

Included workflow executions

1,000

Limited

Automation and campaigns

Proactive campaigns

30

Limited

Sell through service

Proactive campaigns impressions

10,000

Limited

Sell through service

Live visitors tracked

400

Limited

AI productivity tools

AI canned reply suggestions

Included

AI productivity tools

Chat summaries

Included

AI productivity tools

Ticket summaries

Included

AI productivity tools

Chat topics

Included

AI productivity tools

Tag suggestions

Included

Inbox and chats

Chat routing rules

Included

Inbox and chats

Working hours

Included

Inbox and chats

Teams

10

Limited

Inbox and chats

Team member takeover

Included

Inbox and chats

Chat inactivity timeout

Included

Tickets

Custom fields

20

Limited

Tickets

Ticketing rules

10

Limited

Tickets

Forwarding addresses

10

Limited

Tickets

Email templates

10

Limited

Workflows and automation

Chat canned response suggestions

Included

Reporting

Agent activity

Included

Reporting

Agent performance

Included

Reporting

On-demand reporting

—

Excluded

Website widget

Multilingual support

Included

Customization

Custom customer segments

Included

Customization

White label

—

Excluded

Data and storage

Conversation & file history

unlimited

Included

Data and storage

Files & data storage

15 GB + 100 MB per user

Limited

Access and developer tools

Included API calls

20,000 per month

Limited

Security

Security assistance

—

Excluded

Security

Audit logs

—

Excluded

Security

Custom SSO

—

Excluded

Enterprise services

Service level agreements (SLAs)

—

Excluded

Enterprise — annual plan

Adapts to how you work

Custom AI Agents

custom

Included

AI Agent

Included AI resolutions

custom

Limited

Adapts to how you work

Tailored workflow automation

Included

Adapts to how you work

Plugged into your data

Included

Adapts to how you work

On-demand reporting

Included

Adapts to how you work

Flexible scaling and usage limits

custom

Included

A dedicated team for your account

Support from Product Expert

Included

A dedicated team for your account

Personalized onboarding

Included

A dedicated team for your account

Product training for your team

Included

A dedicated team for your account

Direct engineering support

Included

A dedicated team for your account

Security assistance

Included

No procurement surprises

SOC 2 Type 2

Included

No procurement surprises

Service level agreements (SLAs)

Included

No procurement surprises

Legal and compliance review

Included

No procurement surprises

Alternative payment terms

Included

No procurement surprises

White-label widget

Included

No procurement surprises

SSO and audit logs

Included

AI productivity tools

Reply suggestions

custom

Limited

AI productivity tools

AI text edits

custom

Limited

Sell through service

Live visitors tracked

custom

Limited

Sell through service

Proactive campaigns

custom

Limited

Sell through service

Proactive campaigns impressions

custom

Limited

Inbox and chats

Teams

custom

Limited

Tickets

Custom fields

custom

Limited

Tickets

Ticketing rules

custom

Limited

Tickets

Forwarding addresses

custom

Limited

Tickets

Email templates

custom

Limited

Workflows and automation

Included workflow rules

custom

Limited

Workflows and automation

Included workflow executions

custom

Limited

Data and storage

Conversation & file history

unlimited

Included

Data and storage

Files & data storage

custom

Limited

Access and developer tools

Included API calls

custom

Limited

Customization

Custom roles

Included

Customization

Multiple brands

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Botpress

    • Free: Free
    • Plus: USD 150 / month with annual commitment
    • Team: USD 750 / month with annual commitment
    • Enterprise: Contact sales
    • Free — Free: Free
    • Plus — Plus: USD 150 monthly · USD 150 / month with annual commitment
    • Team — Team: USD 750 monthly · USD 750 / month with annual commitment

ChatBot.com

    • Essential: USD 25 monthly · USD 19 / month with annual commitment
    • Growth: USD 99 monthly · USD 79 / month with annual commitment
    • Enterprise — annual plan: Contact sales
    • Let's talk: Contact sales
    • Essential: USD 19 monthly
    • Growth: USD 79 monthly