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Hiver Omni vs ResolveAI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: hiverhq.com

Plan Pricing Charged by Offer type
Growth
USD 25 monthly

$25 $35 /user/month

Seat · /user/month Standalone · Fixed

USD · US · source: resolveai.co

Plan Pricing Charged by Offer type
Basic
USD 9 monthly

$ 9 / Month

Flat · / Month Standalone · Fixed
Enhanced
USD 29 monthly

$ 29 / Month

Flat · / Month Standalone · Fixed
Expert
USD 79 monthly

$ 79 / Month

Flat · / Month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Hiver Omni

Growth

Highlights

AI AgentsResolve requests end to end, analyze conversations, and automate customer operations.

Included

Highlights

AI CopilotHelp your team resolve issues faster with an AI coworker that drafts replies, surfaces answers, and suggests next steps.

Included

Highlights

SkillsDefine step-by-step procedures Hiver AI can follow to resolve complex customer requests across your tools.

Included

Highlights

AI Knowledge BuilderAutomatically detects missing knowledge and recommends content updates across your Help Center, Notion, and other sources.

Included

Highlights

Shared Inbox and ticketingManage team inboxes (like support@) and track every request with clear ownership and full history.

Included

Highlights

OmnichannelManage email, live chat, and self-service support from one unified workspace.

Included

Highlights

24*7 supportRound-the-clock access to Hiver's support team over email and chat.

Included

Highlights

Rule-based AutomationsAutomate repetitive work with rules that trigger actions when certain conditions are met.

Included

Highlights

Pre-built AnalyticsTrack and analyze the conversations your team handles.

Included

Highlights

Basic integrationsConnect everyday tools like Slack to your Shared Inbox.

Included

Highlights

VoiceHandle inbound and outbound calls, alongside other customer conversations.

Included

ResolveAI

Basic

Highlights

ChatGPT 3.5 turbo

Included

Highlights

20 training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data

Included

Highlights

500K training characters

Included

Highlights

2,000 AI messages / month

Included

Highlights

Human live chat takeover

Included

Highlights

WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms

Included

Highlights

Booking assistant Let AI schedule your meetings

Included

Highlights

Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs

Included

Highlights

API based tools Remote data lookups & triggers during conversations

Included

Enhanced

Highlights

ChatGPT 4 + ChatGPT 3.5 turbo

Included

Highlights

Unlimited training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data

Included

Highlights

5M training characters

Included

Highlights

4,000 AI messages / month

Included

Highlights

Human live chat takeover

Included

Highlights

WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms

Included

Highlights

Booking assistant Let AI schedule your meetings

Included

Highlights

Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs

Included

Highlights

API based tools Remote data lookups & triggers during conversations

Included

Expert

Highlights

ChatGPT 4 + ChatGPT 3.5 turbo

Included

Highlights

Unlimited training data sources Training sources are website pages, files, texts etc that are used to train the AI assistant with your data

Included

Highlights

Unlimited training characters Using your own OpenAI API key, otherwise 10M character limit.

Included

Highlights

Unlimited AI messages / month Using your own OpenAI API key, otherwise 6,000 messages/month limit.

Included

Highlights

Human live chat takeover

Included

Highlights

WhatsApp, Messenger, Slack Integrate your chatbot with popular platforms

Included

Highlights

Booking assistant Let AI schedule your meetings

Included

Highlights

Custom AI persona Define chatbot persona and communication style to better align with your company brand and needs

Included

Highlights

API based tools Remote data lookups & triggers during conversations

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Hiver Omni

  1. Source
    • Growth: USD 25 monthly

ResolveAI

  1. Source
    • Basic: USD 9 monthly
    • Enhanced: USD 29 monthly
    • Expert: USD 79 monthly