Olark vs Zoho Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Olark

See full pricing history

USD · US · source: www.olark.com

Plan	Pricing	Charged by	Offer type
Standard AI Website Agent — default Highlighted	USD 400 monthly · USD 400 / month with annual commitment $400 /month · billed annually ($4,800/yr)	Flat · $400 /month · billed annually ($4,800/yr)	Standalone · Fixed

Zoho Desk

See full pricing history

INR · US · source: www.zoho.com

Plan	Pricing	Charged by	Offer type
Free	Free Free forever with three user licenses	Flat · per month	Standalone · Free
Express	INR 420 / month with annual commitment ₹420/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Standard	INR 800 / month with annual commitment ₹800/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Professional	INR 1400 / month with annual commitment ₹1,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Enterprise	INR 2400 / month with annual commitment ₹2,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Olark

Standard AI Website Agent — default

Highlights Unlimited AI conversations: Included
Highlights One human agent seat included: Included
Highlights Additional human agents: $29/agent/month

Excluded
Highlights Automatic FAQ & knowledge updates: Included
Highlights Lead capture & qualification: Included
Highlights Proactive engagement: Included
Highlights White glove support and account management: Included

Zoho Desk

Free

Plan card 3 user licenses: Included
Plan card Email ticketing: Included
Plan card Customer contacts and accounts: Included

Express

Plan card Email support channels: Included
Plan card Social media support: Included
Plan card Contacts and accounts: Included

Standard

Plan card Everything in Express: Included
Plan card Business messaging: Included
Plan card Live chat widget: Included

Professional

Plan card Everything in Standard: Included
Plan card Telephony: Included
Plan card Advanced dashboards: Included

Enterprise

Plan card Everything in Professional: Included
Plan card Live chat with Zoho SalesIQ: Included
Plan card Enterprise controls: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Olark

August 27, 2026 Source
- Standard AI Website Agent — default: USD 400 monthly · USD 400 / month with annual commitment

Zoho Desk

August 27, 2026 Source
- Free: Free
- Express: INR 420 / month with annual commitment
- Standard: INR 800 / month with annual commitment
- Professional: INR 1400 / month with annual commitment
- Enterprise: INR 2400 / month with annual commitment