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Deskpro vs Front

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.deskpro.com

Plan Pricing Charged by Offer type
Team
USD 39 monthly

$39 /agent/month (Min 5 agents)

Seat · agent Standalone · Fixed
Professional Highlighted
USD 59 monthly

$59 /agent/month (Min 10 agents)

Seat · agent Standalone · Fixed
Enterprise
USD 99 monthly

$99 /agent/month (Min 25 agents)

Seat · agent Standalone · Fixed

USD · US · source: front.com

Plan Pricing Charged by Offer type
Starter
USD 25 / month with annual commitment

$25 /seat/mo, up to 10 seats

Seat · /seat/mo Standalone · Fixed
Professional
USD 65 / month with annual commitment

$65 /seat/mo, up to 50 seats

Seat · /seat/mo Standalone · Fixed
Enterprise Highlighted
USD 105 monthly

$105 /seat/mo

Seat · /seat/mo Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Deskpro

Team

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Highlights

Standard Support

Included

Self-Service Help Center

Multi-Brand Help Centers

3

Limited

Self-Service Help Center

Remove 'Powered by Deskpro' Branding

Excluded

Licensing

Lite Agents

Excluded

Deskpro AI

Deskpro AI

Excluded

Deskpro AI

AI-Powered Chatbot

Excluded

Highlights

Multiple Brand Support

Excluded

Highlights

Advanced Voice & Call Controls

Excluded

Licensing

Multi-Account

Excluded

Integrations & Apps

CRM Sync

Excluded

Licensing

Minimum Agents

5

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Professional

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Licensing

Lite Agents

50

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

10

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

3

Limited

Integrations & Apps

CRM Sync

Included

Highlights

Professional Support

Included

Licensing

Minimum Agents

10

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Enterprise

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Licensing

Lite Agents

1000

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

Unlimited

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

Unlimited

Included

Integrations & Apps

CRM Sync

Included

Hosting & Infrastructure

Global Data Center

paid

Limited

Support & Services

Quarterly Health Checks

Included

Security & Compliance

Security Reviews

Included

Highlights

Sandbox Environment

Included

Licensing

Custom Contracts

Included

Security & Compliance

HIPAA-Compliant Hosting

Included

Support & Services

Account Manager

Included

Support & Services

Implementation Services

Included

Highlights

Enterprise Support

Included

Licensing

Minimum Agents

25

Included

Hosting & Infrastructure

Data Center Choice

Global

Included

Front

Starter

Highlights

Seats

Up to 10

Limited

Communication channels

Communication channels

Single channel type

Limited

Key features

Shared inbox and ticketing

Included

Messaging & live chat

Messaging & live chat

Yes, if single channel type

Limited

Front AI

AI Topics

Included

Workflow automation

Workflow automation

Up to 10 rules

Limited

Workspaces

Workspaces

1

Limited

Knowledge base

Knowledge base

Basic

Included

Analytics and reporting

Analytics and reporting

Basic

Limited

User management

User management

Basic

Limited

Front AI

AI Copilot

add-on

Excluded

Front AI

Smart QA

add-on

Excluded

Front AI

Smart CSAT

add-on

Excluded

Front AI

AI Autopilot

add-on

Excluded

Professional

Highlights

Seats

Up to 50

Limited

Communication channels

Communication channels

Omnichannel (email, SMS, social, WhatsApp, etc.)

Included

Key features

Shared inbox and ticketing

Included

Messaging & live chat

Messaging & live chat

Included

Front AI

AI Topics

Included

Workflow automation

Workflow automation

Macros and up to 20 rules

Limited

Workspaces

Workspaces

Up to 5

Limited

Knowledge base

Knowledge base

Customizable

Included

Analytics and reporting

Analytics and reporting

Advanced

Included

User management

User management

SSO, SCIM

Included

Front AI

AI Copilot

add-on

Excluded

Front AI

Smart QA

add-on

Excluded

Front AI

Smart CSAT

add-on

Excluded

Front AI

AI Autopilot

add-on

Excluded

Enterprise

Communication channels

Communication channels

Omnichannel (email, SMS, social, WhatsApp, etc.)

Included

Key features

Shared inbox and ticketing

Included

Messaging & live chat

Messaging & live chat

Included

Front AI

AI Topics

Included

Workflow automation

Workflow automation

Unlimited macros and rules

Included

Key features

Smart rules

Included

Workspaces

Workspaces

Unlimited

Included

Knowledge base

Knowledge base

Customizable and multi-language

Included

Analytics and reporting

Analytics and reporting

Custom reports

Included

User management

User management

SSO, SCIM, and custom roles

Included

Front AI

AI Copilot

included

Included

Front AI

Smart QA

included

Included

Front AI

Smart CSAT

included

Included

Front AI

AI Autopilot

add-on

Excluded

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Deskpro

    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team — default: USD 39 monthly · USD 39 / month with annual commitment
    • Professional — default: USD 59 monthly · USD 59 / month with annual commitment
    • Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment

Front

    • Starter: USD 25 / month with annual commitment
    • Professional: USD 65 / month with annual commitment
    • Enterprise: USD 105 monthly
    • Starter: USD 25 / month with annual commitment
    • Professional: USD 65 / month with annual commitment
    • Enterprise: USD 105 / month with annual commitment
    • Starter — up to 10 seats: USD 25 monthly · USD 25 / month with annual commitment
    • Professional — up to 50 seats: USD 65 monthly · USD 65 / month with annual commitment
    • Enterprise — most popular: USD 105 monthly · USD 105 / month with annual commitment