Deskpro is a help desk software platform designed for customer support, IT, HR, and operations teams. It offers omnichannel ticketing with email, chat, voice, forms, and social media integration, AI-assisted responses, automation, customizable workflows, self-service knowledge bases, reporting, and extensive integrations. Available as cloud or on-premise, it supports multi-brand and multi-workspace environments, aiming to improve team productivity and customer satisfaction.
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Team — default
|
USD 39 monthly · USD 39 / month with annual commitment
$39 /agent/month (Min 5 agents) |
Seat · agent/month | Standalone · Fixed |
|
Professional — default
Highlighted
|
USD 59 monthly · USD 59 / month with annual commitment
$59 /agent/month (Min 10 agents) |
Seat · agent/month | Standalone · Fixed |
|
Enterprise — default
|
USD 99 monthly · USD 99 / month with annual commitment
$99 /agent/month (Min 25 agents) |
Seat · agent/month | Standalone · Fixed |
Feature names follow Deskpro’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
paid Global data center upgrade choice available across 22 AWS regions.
We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|
Pricing page |