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Deskpro pricing

Deskpro is a help desk software platform designed for customer support, IT, HR, and operations teams. It offers omnichannel ticketing with email, chat, voice, forms, and social media integration, AI-assisted responses, automation, customizable workflows, self-service knowledge bases, reporting, and extensive integrations. Available as cloud or on-premise, it supports multi-brand and multi-workspace environments, aiming to improve team productivity and customer satisfaction.

Region
US
Source currency
USD
Audiences
Enterprise, Mid-market, and Small business

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Team
USD 39 monthly

$39 /agent/month (Min 5 agents)

 Seat · agent Standalone · Fixed
Professional Highlighted
USD 59 monthly

$59 /agent/month (Min 10 agents)

 Seat · agent Standalone · Fixed
Enterprise
USD 99 monthly

$99 /agent/month (Min 25 agents)

 Seat · agent Standalone · Fixed

What each plan includes

Feature names follow Deskpro’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Team

Highlights

Unified inbox for every channel
Included
Self-Service Help Center
Included
Chatbot
Included
Apps & Integrations
Included
Mobile Apps
Included
Reporting & Analytics
Included
Standard Support
Included
Multiple Brand Support
Excluded
Advanced Voice & Call Controls
Excluded

Self-Service Help Center

Multi-Brand Help Centers

3 — Manage separate Help Centers for multiple brands or departments from one Deskpro workspace.

Limited
Remove 'Powered by Deskpro' Branding

Remove Deskpro branding for a fully white-labeled experience.

Excluded

Licensing

Lite Agents

Agents who can view tickets and collaborate with your team, but can’t respond to users directly.

Excluded
Multi-Account

Share an agent license between your Deskpro Workspaces.

Excluded
Minimum Agents

5 — Agents are the members of your team who work in Deskpro to help your users.

Included

Deskpro AI

Deskpro AI
Excluded
AI-Powered Chatbot
Excluded

Integrations & Apps

CRM Sync
Excluded

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting
Excluded

Professional

Highlights

Unified inbox for every channel
Included
Self-Service Help Center
Included
Chatbot
Included
Apps & Integrations
Included
Mobile Apps
Included
Reporting & Analytics
Included
Advanced Voice & Call Controls
Included
Professional Support
Included

Licensing

Lite Agents

50 — Agents who can view tickets and collaborate with your team, but can’t respond to users directly.

Included
Multi-Account

3 — Share an agent license between your Deskpro Workspaces.

Limited
Minimum Agents

10 — Agents are the members of your team who work in Deskpro to help your users.

Included

Deskpro AI

Deskpro AI
Included
AI-Powered Chatbot
Included

Self-Service Help Center

Remove "Powered by Deskpro"

Remove Deskpro branding for a fully white-labeled experience.

Included
Multiple Brand Support

10 — Manage separate Help Centers for multiple brands or departments from one Deskpro workspace.

Included

Integrations & Apps

CRM Sync
Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting
Excluded

Enterprise

Highlights

Unified inbox for every channel
Included
Self-Service Help Center
Included
Advanced Voice & Call Controls
Included
Sandbox Environment
Included
Enterprise Support
Included

Licensing

Lite Agents

1000 — Agents who can view tickets and collaborate with your team, but can’t respond to users directly.

Included
Multi-Account

Unlimited — Share an agent license between your Deskpro Workspaces.

Included
Custom Contracts
Included
Minimum Agents

25 — Agents are the members of your team who work in Deskpro to help your users.

Included

Deskpro AI

Deskpro AI
Included
AI-Powered Chatbot
Included

Self-Service Help Center

Remove "Powered by Deskpro"

Remove Deskpro branding for a fully white-labeled experience.

Included
Multiple Brand Support

Unlimited — Manage separate Help Centers for multiple brands or departments from one Deskpro workspace.

Included

Integrations & Apps

CRM Sync
Included

Hosting & Infrastructure

Global Data Center

paid — Global data center upgrade choice available across 22 AWS regions.

Limited
Data Center Choice

Global

Included

Support & Services

Quarterly Health Checks
Included
Account Manager
Included
Implementation Services
Included

Security & Compliance

Security Reviews
Included
HIPAA-Compliant Hosting
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Team: USD 39 monthly
  • Professional: USD 59 monthly
  • Enterprise: USD 99 monthly
  • $39 /agent/month (Min 5 agents)
  • $59 /agent/month (Min 10 agents)
  • $99 /agent/month (Min 25 agents)
Official pricing page
  • Team: USD 39 monthly
  • Professional: USD 59 monthly
  • Enterprise: USD 99 monthly
  • $39 /agent/month (Min 5 agents)
  • $59 /agent/month (Min 10 agents)
  • $99 /agent/month (Min 25 agents)
Official pricing page
  • Team — default: USD 39 monthly · USD 39 / month with annual commitment
  • Professional — default: USD 59 monthly · USD 59 / month with annual commitment
  • Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment
  • $39 /agent/month (Min 5 agents)
  • $59 /agent/month (Min 10 agents)
  • $99 /agent/month (Min 25 agents)
Official pricing page

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