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Botsonic vs Deskpro

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: botsonic.com

Plan Pricing Charged by Offer type
Starter — default
USD 16 monthly · USD 16 / month with annual commitment

$16 per month billed annually

Flat · per month billed annually Standalone · Fixed
Professional — default
USD 40.83 monthly · USD 40.83 / month with annual commitment

$40.83 per month billed annually

Flat · per month billed annually Standalone · Fixed
Advanced — default
USD 249 monthly · USD 249 / month with annual commitment

$249 per month billed annually

Flat · per month billed annually Standalone · Fixed
Enterprise — default
Contact sales Flat Standalone · Contact sales

USD · US · source: www.deskpro.com

Plan Pricing Charged by Offer type
Team
USD 39 monthly

$39 /agent/month (Min 5 agents)

Seat · agent Standalone · Fixed
Professional Highlighted
USD 59 monthly

$59 /agent/month (Min 10 agents)

Seat · agent Standalone · Fixed
Enterprise
USD 99 monthly

$99 /agent/month (Min 25 agents)

Seat · agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Botsonic

Starter — default

Highlights

Team members

1

Included

Highlights

Messages per month

1,000

Included

Highlights

Chatbots

1

Included

Highlights

Uploaded characters

10M

Included

Highlights

Agentic Actions

3

Included

Highlights

AI model

GPT-4o mini

Included

Highlights

Lead capture forms

Included

Highlights

Upload sitemaps

up to 5,000 URLs

Included

Highlights

Apps and Integrations

Whatsapp, Facebook Messenger, Telegram, Zapier, Wordpress, Google Tag Manager, Google Drive

Included

Professional — default

Highlights

Team members

2

Included

Highlights

Messages per month

3,000

Included

Highlights

Chatbots

2

Included

Highlights

Uploaded characters

50M

Included

Highlights

Agentic Actions

5

Included

Highlights

AI model

Access to GPT-4o and upcoming AI models

Included

Highlights

Apps and Integrations

Whatsapp, Facebook Messenger, Telegram, Zapier, Wordpress, Slack, Google Tag Manager, Google Chat, Calendly, Notion, Google Drive

Included

Highlights

Automated email transcripts

Included

Highlights

Request callback button

Included

Advanced — default

Highlights

Team members

5

Included

Highlights

Messages per month

12,000

Included

Highlights

Uploaded characters

100M

Included

Highlights

Workflows

5 workflows and 10 agentic actions

Included

Highlights

Sitemap size

No limit

Included

Highlights

Auto-sync

Included

Highlights

Training session

1

Included

Highlights

Dedicated Slack channel

Included

Highlights

API Access

Included

Enterprise — default

Highlights

Team members

Custom number

Included

Highlights

Messages per month

Custom number

Included

Highlights

Chatbots

Custom number

Included

Highlights

Uploaded characters

Custom number

Included

Highlights

Workflows

Custom number of behaviors and abilities

Included

Highlights

Training sessions

2

Included

Highlights

Dedicated Slack channel

Included

Highlights

Integrations

Included

Highlights

Advanced branding

Yes

Included

Highlights

Handoffs

Included

Highlights

Advanced AI analytics

Yes

Included

Highlights

SSO/SAML login

Yes

Included

Highlights

Priority support

Yes

Included

Highlights

Invoicing options

Included

Highlights

API Access

Included

Highlights

Audit log

Included

Deskpro

Team

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Highlights

Standard Support

Included

Self-Service Help Center

Multi-Brand Help Centers

3

Limited

Self-Service Help Center

Remove 'Powered by Deskpro' Branding

Excluded

Licensing

Lite Agents

Excluded

Deskpro AI

Deskpro AI

Excluded

Deskpro AI

AI-Powered Chatbot

Excluded

Highlights

Multiple Brand Support

Excluded

Highlights

Advanced Voice & Call Controls

Excluded

Licensing

Multi-Account

Excluded

Integrations & Apps

CRM Sync

Excluded

Licensing

Minimum Agents

5

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Professional

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Licensing

Lite Agents

50

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

10

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

3

Limited

Integrations & Apps

CRM Sync

Included

Highlights

Professional Support

Included

Licensing

Minimum Agents

10

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Enterprise

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Licensing

Lite Agents

1000

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

Unlimited

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

Unlimited

Included

Integrations & Apps

CRM Sync

Included

Hosting & Infrastructure

Global Data Center

paid

Limited

Support & Services

Quarterly Health Checks

Included

Security & Compliance

Security Reviews

Included

Highlights

Sandbox Environment

Included

Licensing

Custom Contracts

Included

Security & Compliance

HIPAA-Compliant Hosting

Included

Support & Services

Account Manager

Included

Support & Services

Implementation Services

Included

Highlights

Enterprise Support

Included

Licensing

Minimum Agents

25

Included

Hosting & Infrastructure

Data Center Choice

Global

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Botsonic

    • Starter — default: USD 16 monthly · USD 16 / month with annual commitment
    • Professional — default: USD 40.83 monthly · USD 40.83 / month with annual commitment
    • Advanced — default: USD 249 monthly · USD 249 / month with annual commitment
    • Enterprise — default: Contact sales

Deskpro

    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team — default: USD 39 monthly · USD 39 / month with annual commitment
    • Professional — default: USD 59 monthly · USD 59 / month with annual commitment
    • Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment