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Botsonic pricing

Botsonic is an AI chatbot platform that enables businesses to build custom AI chatbots for their websites and other channels. It automates customer support, employee support, and conversational commerce by training AI agents on company data to handle up to 70% of queries with accurate, multilingual responses. The platform integrates with tools like WhatsApp, Slack, and Zendesk, offers customizable chatbot appearance and behavior, and provides real-time analytics. Botsonic targets small to enterprise businesses seeking to enhance customer engagement, automate support, and drive sales through AI-powered chatbots.

Region
US
Source currency
USD
Audiences
Small business, Mid-market, and Enterprise

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Starter — default
USD 16 monthly · USD 16 / month with annual commitment

$16 per month billed annually

 Flat · per month billed annually Standalone · Fixed
Professional — default
USD 40.83 monthly · USD 40.83 / month with annual commitment

$40.83 per month billed annually

 Flat · per month billed annually Standalone · Fixed
Advanced — default
USD 249 monthly · USD 249 / month with annual commitment

$249 per month billed annually

 Flat · per month billed annually Standalone · Fixed
Enterprise — default
Contact sales Flat Standalone · Contact sales

What each plan includes

Feature names follow Botsonic’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Starter — default

Highlights

Team members

1

Included
Messages per month

1,000

Included
Chatbots

1

Included
Uploaded characters

10M

Included
Agentic Actions

3

Included
AI model

GPT-4o mini

Included
Lead capture forms
Included
Upload sitemaps

up to 5,000 URLs

Included
Apps and Integrations

Whatsapp, Facebook Messenger, Telegram, Zapier, Wordpress, Google Tag Manager, Google Drive

Included

Professional — default

Highlights

Team members

2

Included
Messages per month

3,000

Included
Chatbots

2

Included
Uploaded characters

50M

Included
Agentic Actions

5

Included
AI model

Access to GPT-4o and upcoming AI models

Included
Apps and Integrations

Whatsapp, Facebook Messenger, Telegram, Zapier, Wordpress, Slack, Google Tag Manager, Google Chat, Calendly, Notion, Google Drive

Included
Automated email transcripts
Included
Request callback button
Included

Advanced — default

Highlights

Team members

5

Included
Messages per month

12,000

Included
Uploaded characters

100M

Included
Workflows

5 workflows and 10 agentic actions — Create industry-specific workflows with AI agents that reason and execute tasks automatically

Included
Sitemap size

No limit

Included
Auto-sync

Auto-sync from your website and 3rd party platforms

Included
Training session

1

Included
Dedicated Slack channel

Dedicated Slack channel for 1 month (optional)

Included
API Access
Included

Enterprise — default

Highlights

Team members

Custom number

Included
Messages per month

Custom number

Included
Chatbots

Custom number

Included
Uploaded characters

Custom number

Included
Workflows

Custom number of behaviors and abilities — Create industry-specific workflows with AI agents that reason and execute tasks automatically

Included
Training sessions

2

Included
Dedicated Slack channel

Dedicated Slack channel for direct support (Optional)

Included
Integrations

All integrations in the Advanced plan plus Salesforce, Sharepoint / Onedrive, Freshdesk, Zoho, Confluence, Active Campaign, HubSpot (Soon)

Included
Advanced branding

Yes

Included
Handoffs

Email Ticket handoff to Zendesk, Freshdesk, Salesforce; Live agent handoff (via Zendesk)

Included
Advanced AI analytics

Yes

Included
SSO/SAML login

Yes

Included
Priority support

Yes

Included
Invoicing options

Invoicing options available allowing payments via ACH and wire transfers if applicable

Included
API Access
Included
Audit log

Coming soon

Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Starter — default: USD 16 monthly · USD 16 / month with annual commitment
  • Professional — default: USD 40.83 monthly · USD 40.83 / month with annual commitment
  • Advanced — default: USD 249 monthly · USD 249 / month with annual commitment
  • Enterprise — default: Contact sales
  • $16 per month billed annually
  • $40.83 per month billed annually
  • $249 per month billed annually
  • —
 Pricing page

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