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Chatbase vs Deskpro

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.chatbase.co

Plan Pricing Charged by Offer type
Free
Free

$ 0 per month

Flat · per month Standalone · Free
Hobby
USD 40 monthly

$ 40 per month

Flat · per month Standalone · Fixed
Standard Highlighted
USD 150 monthly

$ 150 per month

Flat · per month Standalone · Fixed
Pro
USD 500 monthly

$ 500 per month

Flat · per month Standalone · Fixed
Enterprise
Contact sales

Let's Talk

Flat Standalone · Contact sales

USD · US · source: www.deskpro.com

Plan Pricing Charged by Offer type
Team
USD 39 monthly

$39 /agent/month (Min 5 agents)

Seat · agent Standalone · Fixed
Professional Highlighted
USD 59 monthly

$59 /agent/month (Min 10 agents)

Seat · agent Standalone · Fixed
Enterprise
USD 99 monthly

$99 /agent/month (Min 25 agents)

Seat · agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free

Configuration

Message credits (monthly)

50

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

0

Included

Configuration

Training content size

1 MB

Included

Configuration

Workspace seats

1 member

Included

Model

Limited access to models

Limited

Highlights

AI agents get deleted after 14 days of inactivity

Limited

Configuration

Attachments

Excluded

Activity

Basic analytics

Excluded

Integrations & API

Integrations

Excluded

Hobby

Configuration

Message credits (monthly)

700

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

5

Included

Configuration

Training content size

10 MB

Included

Configuration

Workspace seats

2 members

Included

Model

Access to advanced models

Included

Integrations & API

Integrations

Included

Activity

Basic analytics

Included

Configuration

Attachments

Included

Highlights

Helpdesk

Excluded

Integrations & API

API access

Excluded

Standard

Configuration

Message credits (monthly)

4,000

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

8

Included

Configuration

Training content size

20 MB

Included

Configuration

Workspace seats

3 members

Included

Voice

Concurrent Calls

10

Included

Highlights

Helpdesk

Included

Voice

Voice

Included

Voice

Telephony

Included

Configuration

Outbound campaigns

Included

Integrations & API

API access

Included

Configuration

Personalization

Included

Training

Auto-resync agents

Included

Integrations & API

Advanced integrations (Stripe, Zendesk, and more)

Included

Activity

Advanced analytics

Excluded

Pro

Configuration

Message credits (monthly)

15,000

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

12

Included

Configuration

Training content size

40 MB

Included

Configuration

Workspace seats

5 members

Included

Voice

Concurrent Calls

20

Included

Activity

Advanced analytics

Included

Training

Sources suggestions

Included

Training

Tickets as a source

Included

Enterprise

Highlights

Higher limits

Included

Highlights

Flexible billing

Included

Highlights

Custom roles & permissions

Included

Highlights

SSO

Included

Highlights

White-labeling

Included

Highlights

Audit logs

Included

Highlights

Priority support

Included

Highlights

Success manager (CSM)

Included

Highlights

SLAs

Included

Highlights

HIPAA-eligible

Included

Deskpro

Team

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Highlights

Standard Support

Included

Self-Service Help Center

Multi-Brand Help Centers

3

Limited

Self-Service Help Center

Remove 'Powered by Deskpro' Branding

Excluded

Licensing

Lite Agents

Excluded

Deskpro AI

Deskpro AI

Excluded

Deskpro AI

AI-Powered Chatbot

Excluded

Highlights

Multiple Brand Support

Excluded

Highlights

Advanced Voice & Call Controls

Excluded

Licensing

Multi-Account

Excluded

Integrations & Apps

CRM Sync

Excluded

Licensing

Minimum Agents

5

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Professional

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Licensing

Lite Agents

50

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

10

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

3

Limited

Integrations & Apps

CRM Sync

Included

Highlights

Professional Support

Included

Licensing

Minimum Agents

10

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Enterprise

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Licensing

Lite Agents

1000

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

Unlimited

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

Unlimited

Included

Integrations & Apps

CRM Sync

Included

Hosting & Infrastructure

Global Data Center

paid

Limited

Support & Services

Quarterly Health Checks

Included

Security & Compliance

Security Reviews

Included

Highlights

Sandbox Environment

Included

Licensing

Custom Contracts

Included

Security & Compliance

HIPAA-Compliant Hosting

Included

Support & Services

Account Manager

Included

Support & Services

Implementation Services

Included

Highlights

Enterprise Support

Included

Licensing

Minimum Agents

25

Included

Hosting & Infrastructure

Data Center Choice

Global

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatbase

    • Free: Free
    • Hobby: USD 40 monthly
    • Standard: USD 150 monthly
    • Pro: USD 500 monthly
    • Enterprise: Contact sales
    • Free — Free: Free
    • Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
    • Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
    • Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

Deskpro

    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team — default: USD 39 monthly · USD 39 / month with annual commitment
    • Professional — default: USD 59 monthly · USD 59 / month with annual commitment
    • Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment