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BuyScout vs Deskpro

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.buyscout.ai

Plan Pricing Charged by Offer type
Free
Free

$0 forever

Usage · per month; annual billing is paid twelve months upfront at around 20% off Standalone · Free
Starter Highlighted
USD 49 monthly

$49 per month

Usage · per month; annual billing is paid twelve months upfront at around 20% off Standalone · Fixed
Growth
USD 129 monthly

$129 per month

Usage · per month; annual billing is paid twelve months upfront at around 20% off Standalone · Fixed
Pro
USD 249 monthly

$249 per month

Usage · per month; annual billing is paid twelve months upfront at around 20% off Standalone · Fixed
Scale
USD 499 monthly

$499 per month

Usage · per month; annual billing is paid twelve months upfront at around 20% off Standalone · Fixed
Enterprise
Contact sales

Enterprise — Custom

Usage · custom visitor and reply volume Standalone · Contact sales

USD · US · source: www.deskpro.com

Plan Pricing Charged by Offer type
Team
USD 39 monthly

$39 /agent/month (Min 5 agents)

Seat · agent Standalone · Fixed
Professional Highlighted
USD 59 monthly

$59 /agent/month (Min 10 agents)

Seat · agent Standalone · Fixed
Enterprise
USD 99 monthly

$99 /agent/month (Min 25 agents)

Seat · agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BuyScout

Free

Capacity

Monthly visitors

10,000

Limited

Capacity

AI replies per month

100

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Excluded

Channels

WhatsApp

Excluded

Channels

Instagram

Excluded

Channels

Messenger

Excluded

Channels

TikTok

Excluded

Channels

SMS

Excluded

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Excluded

Sales skills

Smart cross-sell

Excluded

Sales skills

Smart discount offers

Excluded

Sales skills

Proactive engagement

Excluded

Sales skills

Competitor comparison

Excluded

Sales skills

AI virtual try-on

Excluded

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Excluded

Branding & analytics

Custom AI brand-voice training

Excluded

Account & support

Support level

Standard

Included

Account & support

Dedicated account manager

Excluded

Account & support

Custom integrations & APIs

Excluded

Account & support

SLA-backed support

Excluded

Account & support

Languages

All languages

Included

Starter

Capacity

Monthly visitors

25,000

Limited

Capacity

AI replies per month

500

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Included

Channels

WhatsApp

Included

Channels

Instagram

Included

Channels

Messenger

Included

Channels

TikTok

Included

Channels

SMS

Excluded

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Included

Sales skills

Smart cross-sell

Included

Sales skills

Smart discount offers

Included

Sales skills

Proactive engagement

Included

Sales skills

Competitor comparison

Included

Sales skills

AI virtual try-on

Included

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Excluded

Branding & analytics

Custom AI brand-voice training

Excluded

Account & support

Support level

Standard

Included

Account & support

Dedicated account manager

Excluded

Account & support

Custom integrations & APIs

Excluded

Account & support

SLA-backed support

Excluded

Account & support

Languages

All languages

Included

Growth

Capacity

Monthly visitors

75,000

Limited

Capacity

AI replies per month

1,500

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Included

Channels

WhatsApp

Included

Channels

Instagram

Included

Channels

Messenger

Included

Channels

TikTok

Included

Channels

SMS

Included

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Included

Sales skills

Smart cross-sell

Included

Sales skills

Smart discount offers

Included

Sales skills

Proactive engagement

Included

Sales skills

Competitor comparison

Included

Sales skills

AI virtual try-on

Included

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Excluded

Branding & analytics

Custom AI brand-voice training

Excluded

Account & support

Support level

Priority

Included

Account & support

Dedicated account manager

Excluded

Account & support

Custom integrations & APIs

Excluded

Account & support

SLA-backed support

Excluded

Account & support

Languages

All languages

Included

Channels

Dedicated SMS phone number

Included

Pro

Capacity

Monthly visitors

150,000

Limited

Capacity

AI replies per month

3,000

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Included

Channels

WhatsApp

Included

Channels

Instagram

Included

Channels

Messenger

Included

Channels

TikTok

Included

Channels

SMS

Included

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Included

Sales skills

Smart cross-sell

Included

Sales skills

Smart discount offers

Included

Sales skills

Proactive engagement

Included

Sales skills

Competitor comparison

Included

Sales skills

AI virtual try-on

Included

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Excluded

Branding & analytics

Custom AI brand-voice training

Excluded

Account & support

Support level

Priority

Included

Account & support

Dedicated account manager

Excluded

Account & support

Custom integrations & APIs

Excluded

Account & support

SLA-backed support

Excluded

Account & support

Languages

All languages

Included

Channels

Dedicated SMS phone number

Included

Scale

Capacity

Monthly visitors

300,000

Limited

Capacity

AI replies per month

6,000

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Included

Channels

WhatsApp

Included

Channels

Instagram

Included

Channels

Messenger

Included

Channels

TikTok

Included

Channels

SMS

Included

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Included

Sales skills

Smart cross-sell

Included

Sales skills

Smart discount offers

Included

Sales skills

Proactive engagement

Included

Sales skills

Competitor comparison

Included

Sales skills

AI virtual try-on

Included

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Excluded

Branding & analytics

Custom AI brand-voice training

Excluded

Account & support

Support level

Priority

Included

Account & support

Dedicated account manager

Excluded

Account & support

Custom integrations & APIs

Excluded

Account & support

SLA-backed support

Excluded

Account & support

Languages

All languages

Included

Channels

Dedicated SMS phone number

Included

Enterprise

Capacity

Monthly visitors

Unlimited

Limited

Capacity

AI replies per month

Custom

Limited

Channels

Website chat

Included

Channels

Website AI voice call

Included

Channels

WhatsApp

Included

Channels

Instagram

Included

Channels

Messenger

Included

Channels

TikTok

Included

Channels

SMS

Included

Sales skills

Personalized assistance

Included

Sales skills

Product expert

Included

Sales skills

Product recommendations

Included

Sales skills

Smart upsells

Included

Sales skills

Smart cross-sell

Included

Sales skills

Smart discount offers

Included

Sales skills

Proactive engagement

Included

Sales skills

Competitor comparison

Included

Sales skills

AI virtual try-on

Included

Support skills

Brand Q&A

Included

Support skills

Instant FAQ answers

Included

Support skills

Order tracking

Included

Support skills

Order modifications

Included

Support skills

Subscription management

Included

Support skills

Delivery date estimates

Included

Support skills

Returns & refunds

Included

Support skills

Product troubleshooting

Included

Support skills

Auto human handoff

Included

Support skills

Multilingual support

Included

Branding & analytics

Performance analytics

Included

Branding & analytics

Custom widget branding

Included

Branding & analytics

White-label branding

Included

Branding & analytics

Custom AI brand-voice training

Included

Account & support

Support level

Dedicated

Included

Account & support

Dedicated account manager

Included

Account & support

Custom integrations & APIs

Included

Account & support

SLA-backed support

Included

Account & support

Languages

All languages

Included

Deskpro

Team

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Highlights

Standard Support

Included

Self-Service Help Center

Multi-Brand Help Centers

3

Limited

Self-Service Help Center

Remove 'Powered by Deskpro' Branding

Excluded

Licensing

Lite Agents

Excluded

Deskpro AI

Deskpro AI

Excluded

Deskpro AI

AI-Powered Chatbot

Excluded

Highlights

Multiple Brand Support

Excluded

Highlights

Advanced Voice & Call Controls

Excluded

Licensing

Multi-Account

Excluded

Integrations & Apps

CRM Sync

Excluded

Licensing

Minimum Agents

5

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Professional

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Licensing

Lite Agents

50

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

10

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

3

Limited

Integrations & Apps

CRM Sync

Included

Highlights

Professional Support

Included

Licensing

Minimum Agents

10

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Enterprise

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Licensing

Lite Agents

1000

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

Unlimited

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

Unlimited

Included

Integrations & Apps

CRM Sync

Included

Hosting & Infrastructure

Global Data Center

paid

Limited

Support & Services

Quarterly Health Checks

Included

Security & Compliance

Security Reviews

Included

Highlights

Sandbox Environment

Included

Licensing

Custom Contracts

Included

Security & Compliance

HIPAA-Compliant Hosting

Included

Support & Services

Account Manager

Included

Support & Services

Implementation Services

Included

Highlights

Enterprise Support

Included

Licensing

Minimum Agents

25

Included

Hosting & Infrastructure

Data Center Choice

Global

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

BuyScout

    • Free: Free
    • Starter: USD 49 monthly
    • Growth: USD 129 monthly
    • Pro: USD 249 monthly
    • Scale: USD 499 monthly
    • Enterprise: Contact sales

Deskpro

    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team — default: USD 39 monthly · USD 39 / month with annual commitment
    • Professional — default: USD 59 monthly · USD 59 / month with annual commitment
    • Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment