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Deskpro vs Re:amaze

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.deskpro.com

Plan Pricing Charged by Offer type
Team
USD 39 monthly

$39 /agent/month (Min 5 agents)

Seat · agent Standalone · Fixed
Professional Highlighted
USD 59 monthly

$59 /agent/month (Min 10 agents)

Seat · agent Standalone · Fixed
Enterprise
USD 99 monthly

$99 /agent/month (Min 25 agents)

Seat · agent Standalone · Fixed

USD · US · source: www.reamaze.com

Plan Pricing Charged by Offer type
Basic — default
USD 29 monthly · USD 26.1 / month with annual commitment

$29 $26.10 per Team Member per Month billed Annually

Seat · per Team Member per Month Standalone · Fixed
Pro — default Highlighted
USD 49 monthly · USD 44.1 / month with annual commitment

$49 $44.10 per Team Member per Month billed Annually

Seat · per Team Member per Month Standalone · Fixed
Plus — default
USD 69 monthly · USD 62.1 / month with annual commitment

$69 $62.10 per Team Member per Month billed Annually

Seat · per Team Member per Month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Deskpro

Team

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Highlights

Standard Support

Included

Self-Service Help Center

Multi-Brand Help Centers

3

Limited

Self-Service Help Center

Remove 'Powered by Deskpro' Branding

Excluded

Licensing

Lite Agents

Excluded

Deskpro AI

Deskpro AI

Excluded

Deskpro AI

AI-Powered Chatbot

Excluded

Highlights

Multiple Brand Support

Excluded

Highlights

Advanced Voice & Call Controls

Excluded

Licensing

Multi-Account

Excluded

Integrations & Apps

CRM Sync

Excluded

Licensing

Minimum Agents

5

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Professional

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Licensing

Lite Agents

50

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

10

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

3

Limited

Integrations & Apps

CRM Sync

Included

Highlights

Professional Support

Included

Licensing

Minimum Agents

10

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Enterprise

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Licensing

Lite Agents

1000

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

Unlimited

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

Unlimited

Included

Integrations & Apps

CRM Sync

Included

Hosting & Infrastructure

Global Data Center

paid

Limited

Support & Services

Quarterly Health Checks

Included

Security & Compliance

Security Reviews

Included

Highlights

Sandbox Environment

Included

Licensing

Custom Contracts

Included

Security & Compliance

HIPAA-Compliant Hosting

Included

Support & Services

Account Manager

Included

Support & Services

Implementation Services

Included

Highlights

Enterprise Support

Included

Licensing

Minimum Agents

25

Included

Hosting & Infrastructure

Data Center Choice

Global

Included

Re:amaze

Basic — default

Highlights

Unlimited Email Inboxes

Included

Highlights

Live Chat

Included

Highlights

Social Media Channels

Included

Highlights

Public/Internal FAQ

Included

Highlights

Workflow Automation (Macros)

Included

Highlights

Response Templates

Included

Highlights

Website Integration

Included

Highlights

Chatbots

Included

Highlights

Cues (Proactive Messages)

Included

Highlights

Basic Reporting

Included

Highlights

Re:amaze AI Agent

5 resolutions per month per user included. $0.85 per additional resolution.

Included

Pro — default

Highlights

All of the features in Basic

Included

Highlights

Manage Multiple Brands in one Account

Included

Highlights

Live View of Site Visitors

Included

Highlights

Advanced Reporting

Included

Highlights

SMS and Voice Channels

Included

Highlights

Custom Hosted Domain

Included

Highlights

Customizable Email Appearance

Included

Highlights

AI Intents

Included

Highlights

Status Page

Included

Highlights

Re:amaze AI Agent

10 resolutions per month per user included. $0.85 per additional resolution.

Included

Plus — default

Highlights

All of the features in Pro

Included

Highlights

Peek (Live Screensharing)

Included

Highlights

Departments (Staff Groups)

Included

Highlights

Staff Performance Reporting

Included

Highlights

Staff Shifts and Vacation Days

Included

Highlights

Customizable Staff Roles

Included

Highlights

Customer Satisfaction Ratings

Included

Highlights

In-Chat Video Calls

Included

Highlights

Optional Classic Chat Mode

Included

Highlights

FAQ Article Edit History

Included

Highlights

Re:amaze AI Agent

20 resolutions per month per user included. $0.85 per additional resolution.

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Deskpro

    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team — default: USD 39 monthly · USD 39 / month with annual commitment
    • Professional — default: USD 59 monthly · USD 59 / month with annual commitment
    • Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment

Re:amaze

    • Basic — default: USD 29 monthly · USD 26.1 / month with annual commitment
    • Pro — default: USD 49 monthly · USD 44.1 / month with annual commitment
    • Plus — default: USD 69 monthly · USD 62.1 / month with annual commitment