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Re:amaze pricing

Re:amaze is an AI-powered customer service and helpdesk platform designed for eCommerce and online businesses. It consolidates multiple support channels including email, live chat, social media, SMS, and voice into a unified inbox. Features include AI chatbots, automated workflows, a customizable FAQ knowledge base, real-time customer activity monitoring, co-browsing, and customer satisfaction surveys. It supports team collaboration with roles, shifts, and performance reporting, and integrates with popular eCommerce and business tools. The platform offers a free trial and tiered subscription plans suitable for small to mid-market businesses.

Region
US
Source currency
USD
Audiences
Small business and Mid-market

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Basic — default
USD 29 monthly · USD 26.1 / month with annual commitment

$29 $26.10 per Team Member per Month billed Annually

 Seat · per Team Member per Month Standalone · Fixed
Pro — default Highlighted
USD 49 monthly · USD 44.1 / month with annual commitment

$49 $44.10 per Team Member per Month billed Annually

 Seat · per Team Member per Month Standalone · Fixed
Plus — default
USD 69 monthly · USD 62.1 / month with annual commitment

$69 $62.10 per Team Member per Month billed Annually

 Seat · per Team Member per Month Standalone · Fixed

What each plan includes

Feature names follow Re:amaze’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Basic — default

Highlights

Unlimited Email Inboxes
Included
Live Chat
Included
Social Media Channels
Included
Public/Internal FAQ
Included
Workflow Automation (Macros)
Included
Response Templates
Included
Website Integration
Included
Chatbots
Included
Cues (Proactive Messages)
Included
Basic Reporting
Included
Re:amaze AI Agent

5 resolutions per month per user included. $0.85 per additional resolution.

Included

Pro — default

Highlights

All of the features in Basic
Included
Manage Multiple Brands in one Account
Included
Live View of Site Visitors
Included
Advanced Reporting
Included
SMS and Voice Channels
Included
Custom Hosted Domain
Included
Customizable Email Appearance
Included
AI Intents
Included
Status Page
Included
Re:amaze AI Agent

10 resolutions per month per user included. $0.85 per additional resolution.

Included

Plus — default

Highlights

All of the features in Pro
Included
Peek (Live Screensharing)
Included
Departments (Staff Groups)
Included
Staff Performance Reporting
Included
Staff Shifts and Vacation Days
Included
Customizable Staff Roles
Included
Customer Satisfaction Ratings
Included
In-Chat Video Calls
Included
Optional Classic Chat Mode
Included
FAQ Article Edit History
Included
Re:amaze AI Agent

20 resolutions per month per user included. $0.85 per additional resolution.

Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Basic — default: USD 29 monthly · USD 26.1 / month with annual commitment
  • Pro — default: USD 49 monthly · USD 44.1 / month with annual commitment
  • Plus — default: USD 69 monthly · USD 62.1 / month with annual commitment
  • $29 $26.10 per Team Member per Month billed Annually
  • $49 $44.10 per Team Member per Month billed Annually
  • $69 $62.10 per Team Member per Month billed Annually
 Pricing page

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