Chatbase vs Zoho Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatbase

See full pricing history

USD · US · source: www.chatbase.co

Plan	Pricing	Charged by	Offer type
Free	Free $ 0 per month	Flat · per month	Standalone · Free
Hobby	USD 40 monthly $ 40 per month	Flat · per month	Standalone · Fixed
Standard Highlighted	USD 150 monthly $ 150 per month	Flat · per month	Standalone · Fixed
Pro	USD 500 monthly $ 500 per month	Flat · per month	Standalone · Fixed
Enterprise	Contact sales Let's Talk	Flat	Standalone · Contact sales

Zoho Desk

See full pricing history

INR · US · source: www.zoho.com

Plan	Pricing	Charged by	Offer type
Free	Free Free forever with three user licenses	Flat · per month	Standalone · Free
Express	INR 420 / month with annual commitment ₹420/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Standard	INR 800 / month with annual commitment ₹800/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Professional	INR 1400 / month with annual commitment ₹1,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Enterprise	INR 2400 / month with annual commitment ₹2,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free

Configuration Message credits (monthly): 50

Included
Configuration Agents: 1

Included
Configuration AI Actions per agent: 0

Included
Configuration Training content size: 1 MB

Included
Configuration Workspace seats: 1 member

Included
Model Limited access to models: Limited
Highlights AI agents get deleted after 14 days of inactivity: Limited
Configuration Attachments: Excluded
Activity Basic analytics: Excluded
Integrations & API Integrations: Excluded

Hobby

Configuration Message credits (monthly): 700

Included
Configuration Agents: 1

Included
Configuration AI Actions per agent: 5

Included
Configuration Training content size: 10 MB

Included
Configuration Workspace seats: 2 members

Included
Model Access to advanced models: Included
Integrations & API Integrations: Included
Activity Basic analytics: Included
Configuration Attachments: Included
Highlights Helpdesk: Excluded
Integrations & API API access: Excluded

Standard

Configuration Message credits (monthly): 4,000

Included
Configuration Agents: 1

Included
Configuration AI Actions per agent: 8

Included
Configuration Training content size: 20 MB

Included
Configuration Workspace seats: 3 members

Included
Voice Concurrent Calls: 10

Included
Highlights Helpdesk: Included
Voice Voice: Included
Voice Telephony: Included
Configuration Outbound campaigns: Included
Integrations & API API access: Included
Configuration Personalization: Included
Training Auto-resync agents: Included
Integrations & API Advanced integrations (Stripe, Zendesk, and more): Included
Activity Advanced analytics: Excluded

Pro

Configuration Message credits (monthly): 15,000

Included
Configuration Agents: 1

Included
Configuration AI Actions per agent: 12

Included
Configuration Training content size: 40 MB

Included
Configuration Workspace seats: 5 members

Included
Voice Concurrent Calls: 20

Included
Activity Advanced analytics: Included
Training Sources suggestions: Included
Training Tickets as a source: Included

Enterprise

Highlights Higher limits: Included
Highlights Flexible billing: Included
Highlights Custom roles & permissions: Included
Highlights SSO: Included
Highlights White-labeling: Included
Highlights Audit logs: Included
Highlights Priority support: Included
Highlights Success manager (CSM): Included
Highlights SLAs: Included
Highlights HIPAA-eligible: Included

Zoho Desk

Free

Plan card 3 user licenses: Included
Plan card Email ticketing: Included
Plan card Customer contacts and accounts: Included

Express

Plan card Email support channels: Included
Plan card Social media support: Included
Plan card Contacts and accounts: Included

Standard

Plan card Everything in Express: Included
Plan card Business messaging: Included
Plan card Live chat widget: Included

Professional

Plan card Everything in Standard: Included
Plan card Telephony: Included
Plan card Advanced dashboards: Included

Enterprise

Plan card Everything in Professional: Included
Plan card Live chat with Zoho SalesIQ: Included
Plan card Enterprise controls: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatbase

September 21, 2026
Official pricing page
- Free: Free
- Hobby: USD 40 monthly
- Standard: USD 150 monthly
- Pro: USD 500 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Free — Free: Free
- Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
- Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
- Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

Zoho Desk

August 27, 2026
Official pricing page
- Free: Free
- Express: INR 420 / month with annual commitment
- Standard: INR 800 / month with annual commitment
- Professional: INR 1400 / month with annual commitment
- Enterprise: INR 2400 / month with annual commitment