Chatbase vs Zoho Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatbase

See full pricing history

USD · US · source: www.chatbase.co

Plan	Pricing	Charged by	Offer type
Free — Free	Free $ 0 per month	Flat · per month	Standalone · Free
Hobby — Hobby	USD 40 monthly · USD 40 / month with annual commitment $ 40 per month	Flat · per month	Standalone · Fixed
Standard — Standard Highlighted	USD 150 monthly · USD 150 / month with annual commitment $ 150 per month	Flat · per month	Standalone · Fixed
Pro — Pro	USD 500 monthly · USD 500 / month with annual commitment $ 500 per month	Flat · per month	Standalone · Fixed

Zoho Desk

See full pricing history

INR · US · source: www.zoho.com

Plan	Pricing	Charged by	Offer type
Free	Free Free forever with three user licenses	Flat · per month	Standalone · Free
Express	INR 420 / month with annual commitment ₹420/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Standard	INR 800 / month with annual commitment ₹800/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Professional	INR 1400 / month with annual commitment ₹1,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed
Enterprise	INR 2400 / month with annual commitment ₹2,400/user/month billed annually	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free — Free

Highlights Message credits (monthly): 50

Included
Highlights Agents: 1

Included
Highlights AI Actions per agent: 0

Included
Highlights Training content size: 1 MB

Included
Highlights Workspace seats: 1 member

Included
Highlights Personalization: Excluded
Highlights Attachments: Excluded
Highlights Outbound campaigns: Excluded
Highlights Voice: Excluded
Highlights Voice Telephony: Excluded
Highlights Concurrent Calls: Excluded
Highlights Training Auto retrain agents: Excluded
Highlights Sources suggestions: Excluded
Highlights Tickets as a source: Excluded
Highlights Activity Basic analytics: Excluded
Highlights Advanced analytics: Excluded
Highlights Integrations & API API access: Excluded
Highlights Advanced OpenAI models: Excluded
Highlights Advanced Anthropic models: Excluded
Highlights Advanced Gemini models: Excluded
Highlights Advanced DeepSeek models: Excluded
Highlights Advanced Meta models: Excluded
Highlights Advanced MoonshotAI models: Excluded
Highlights Advanced Mistral models: Excluded
Highlights Advanced Z.ai models: Excluded

Hobby — Hobby

Highlights Message credits (monthly): 700

Included
Highlights Agents: 1

Included
Highlights AI Actions per agent: 5

Included
Highlights Training content size: 10 MB

Included
Highlights Workspace seats: 2 members

Included
Highlights Personalization: Included
Highlights Attachments: Included
Highlights Outbound campaigns: Excluded
Highlights Voice: Excluded
Highlights Voice Telephony: Excluded
Highlights Concurrent Calls: Excluded
Highlights Training Auto retrain agents: Excluded
Highlights Sources suggestions: Excluded
Highlights Tickets as a source: Excluded
Highlights Activity Basic analytics: Included
Highlights Advanced analytics: Excluded
Highlights Integrations & API API access: Included
Highlights Advanced OpenAI models: Included
Highlights Advanced Anthropic models: Included
Highlights Advanced Gemini models: Included
Highlights Advanced DeepSeek models: Included
Highlights Advanced Meta models: Included
Highlights Advanced MoonshotAI models: Included
Highlights Advanced Mistral models: Included
Highlights Advanced Z.ai models: Included

Standard — Standard

Highlights Message credits (monthly): 4,000

Included
Highlights Agents: 1

Included
Highlights AI Actions per agent: 8

Included
Highlights Training content size: 20 MB

Included
Highlights Workspace seats: 3 members

Included
Highlights Personalization: Included
Highlights Attachments: Included
Highlights Outbound campaigns: Included
Highlights Voice: Included
Highlights Voice Telephony: Included
Highlights Concurrent Calls: Excluded
Highlights Training Auto retrain agents: Excluded
Highlights Sources suggestions: Included
Highlights Tickets as a source: Included
Highlights Activity Basic analytics: Excluded
Highlights Advanced analytics: Included
Highlights Integrations & API API access: Included
Highlights Advanced OpenAI models: Included
Highlights Advanced Anthropic models: Included
Highlights Advanced Gemini models: Included
Highlights Advanced DeepSeek models: Included
Highlights Advanced Meta models: Included
Highlights Advanced MoonshotAI models: Included
Highlights Advanced Mistral models: Included
Highlights Advanced Z.ai models: Included

Pro — Pro

Highlights Message credits (monthly): 15,000

Included
Highlights Agents: 1

Included
Highlights AI Actions per agent: 12

Included
Highlights Training content size: 40 MB

Included
Highlights Workspace seats: 5 members

Included
Highlights Personalization: Included
Highlights Attachments: Included
Highlights Outbound campaigns: Included
Highlights Voice: Included
Highlights Voice Telephony: Included
Highlights Concurrent Calls: Included
Highlights Training Auto retrain agents: Included
Highlights Sources suggestions: Included
Highlights Tickets as a source: Included
Highlights Activity Basic analytics: Excluded
Highlights Advanced analytics: Included
Highlights Integrations & API API access: Included
Highlights Advanced OpenAI models: Included
Highlights Advanced Anthropic models: Included
Highlights Advanced Gemini models: Included
Highlights Advanced DeepSeek models: Included
Highlights Advanced Meta models: Included
Highlights Advanced MoonshotAI models: Included
Highlights Advanced Mistral models: Included
Highlights Advanced Z.ai models: Included

Zoho Desk

Free

Plan card 3 user licenses: Included
Plan card Email ticketing: Included
Plan card Customer contacts and accounts: Included

Express

Plan card Email support channels: Included
Plan card Social media support: Included
Plan card Contacts and accounts: Included

Standard

Plan card Everything in Express: Included
Plan card Business messaging: Included
Plan card Live chat widget: Included

Professional

Plan card Everything in Standard: Included
Plan card Telephony: Included
Plan card Advanced dashboards: Included

Enterprise

Plan card Everything in Professional: Included
Plan card Live chat with Zoho SalesIQ: Included
Plan card Enterprise controls: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatbase

August 27, 2026 Source
- Free — Free: Free
- Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
- Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
- Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

Zoho Desk

August 27, 2026 Source
- Free: Free
- Express: INR 420 / month with annual commitment
- Standard: INR 800 / month with annual commitment
- Professional: INR 1400 / month with annual commitment
- Enterprise: INR 2400 / month with annual commitment