Front vs LiveChat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Front

See full pricing history

USD · US · source: front.com

Plan	Pricing	Charged by	Offer type
Starter	USD 25 / month with annual commitment $25 /seat/mo, up to 10 seats	Seat · /seat/mo	Standalone · Fixed
Professional	USD 65 / month with annual commitment $65 /seat/mo, up to 50 seats	Seat · /seat/mo	Standalone · Fixed
Enterprise Highlighted	USD 105 monthly $105 /seat/mo	Seat · /seat/mo	Standalone · Fixed

LiveChat

See full pricing history

USD · US · source: www.livechat.com

Plan	Pricing	Charged by	Offer type
Starter	USD 25 monthly · USD 19 / month with annual commitment $ 19 /mo per person billed annually. Price / month (billed monthly) $25	Seat · per person	Standalone · Fixed
Team	USD 59 monthly · USD 49 / month with annual commitment $ 49 /mo per person billed annually. Price / month (billed monthly) $59 per person	Seat · per person	Standalone · Fixed
Business	USD 89 monthly · USD 79 / month with annual commitment $ 79 /mo per person billed annually. Price / month (billed monthly) $89 per person	Seat · per person	Standalone · Fixed
Enterprise	Contact sales Let's talk. Request a call	Seat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Front

Starter

Highlights Seats: Up to 10

Limited
Communication channels Communication channels: Single channel type

Limited
Key features Shared inbox and ticketing: Included
Messaging & live chat Messaging & live chat: Yes, if single channel type

Limited
Front AI AI Topics: Included
Workflow automation Workflow automation: Up to 10 rules

Limited
Workspaces Workspaces: 1

Limited
Knowledge base Knowledge base: Basic

Included
Analytics and reporting Analytics and reporting: Basic

Limited
User management User management: Basic

Limited
Front AI AI Copilot: add-on

Excluded
Front AI Smart QA: add-on

Excluded
Front AI Smart CSAT: add-on

Excluded
Front AI AI Autopilot: add-on

Excluded

Professional

Highlights Seats: Up to 50

Limited
Communication channels Communication channels: Omnichannel (email, SMS, social, WhatsApp, etc.)

Included
Key features Shared inbox and ticketing: Included
Messaging & live chat Messaging & live chat: Included
Front AI AI Topics: Included
Workflow automation Workflow automation: Macros and up to 20 rules

Limited
Workspaces Workspaces: Up to 5

Limited
Knowledge base Knowledge base: Customizable

Included
Analytics and reporting Analytics and reporting: Advanced

Included
User management User management: SSO, SCIM

Included
Front AI AI Copilot: add-on

Excluded
Front AI Smart QA: add-on

Excluded
Front AI Smart CSAT: add-on

Excluded
Front AI AI Autopilot: add-on

Excluded

Enterprise

Communication channels Communication channels: Omnichannel (email, SMS, social, WhatsApp, etc.)

Included
Key features Shared inbox and ticketing: Included
Messaging & live chat Messaging & live chat: Included
Front AI AI Topics: Included
Workflow automation Workflow automation: Unlimited macros and rules

Included
Key features Smart rules: Included
Workspaces Workspaces: Unlimited

Included
Knowledge base Knowledge base: Customizable and multi-language

Included
Analytics and reporting Analytics and reporting: Custom reports

Included
User management User management: SSO, SCIM, and custom roles

Included
Front AI AI Copilot: included

Included
Front AI Smart QA: included

Included
Front AI Smart CSAT: included

Included
Front AI AI Autopilot: add-on

Excluded

LiveChat

Starter

Key features Text Intelligence: Included
Key features Traffic tracking: up to 100 visitors

Limited
Key features Recurring campaigns: 1 campaign

Limited
Key features Chat history: 60-day

Limited
Key features Widget customization: Basic widget customization

Limited
Key features 24/7/365 Support: Included
Key features Users: 1 user

Limited
Text Intelligence Reply suggestions: 3 sources

Limited

Team

Key features Text Intelligence: Included
Key features Traffic tracking: up to 400 visitors

Limited
Key features Campaigns: Unlimited campaigns

Included
Key features Chat history: Unlimited chat history

Included
Key features Widget customization: Full widget customization

Included
Key features Basic reporting: Included
Key features Users: Unlimited users

Limited
Text Intelligence Reply suggestions: 10 sources

Limited

Business

Key features Text Intelligence: Included
Key features Traffic tracking: up to 1000 visitors

Limited
Key features Work scheduler: Included
Key features Staffing prediction: Included
Key features On-demand reporting: Included
Key features Advanced reporting: Included
Key features Agent performance: Included
Key features SMS and Apple Messages for Business: Included
Text Intelligence Reply suggestions: 10 sources

Limited
Key features Users: Unlimited users

Limited

Enterprise

Key features Text Intelligence: Included
Key features Traffic tracking: Customize tracking limit

Included
Key features Support from Product Expert: Included
Key features Dedicated onboarding: Included
Key features White label chat widget: Included
Key features Software engineer support: Included
Key features Single Sign-on (SSO): Included
Key features HIPAA Compliance: Included
Key features Alternative payment terms: Included
Key features Professional services: Included
Key features Service level agreements (SLAs): Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Front

September 21, 2026
Official pricing page
- Starter: USD 25 / month with annual commitment
- Professional: USD 65 / month with annual commitment
- Enterprise: USD 105 monthly
August 31, 2026
Official pricing page
- Starter: USD 25 / month with annual commitment
- Professional: USD 65 / month with annual commitment
- Enterprise: USD 105 / month with annual commitment
August 27, 2026
Official pricing page
- Starter — up to 10 seats: USD 25 monthly · USD 25 / month with annual commitment
- Professional — up to 50 seats: USD 65 monthly · USD 65 / month with annual commitment
- Enterprise — most popular: USD 105 monthly · USD 105 / month with annual commitment

LiveChat

September 21, 2026
Official pricing page
- Starter: USD 25 monthly · USD 19 / month with annual commitment
- Team: USD 59 monthly · USD 49 / month with annual commitment
- Business: USD 89 monthly · USD 79 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Starter: USD 19 monthly
- Team: USD 49 monthly
- Enterprise: Contact sales