Desku.io vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Desku.io

See full pricing history

USD · US · source: desku.io

Plan	Pricing	Charged by	Offer type
Free	Free $0 /mo	Flat · /mo	Standalone · Free
Growth	USD 39 monthly $39 /mo	Flat · /mo	Standalone · Fixed
Advance	USD 79 monthly $79 /mo	Flat · /mo	Standalone · Fixed
Business	USD 179 monthly $179 /mo	Flat · /mo	Standalone · Fixed
Enterprise	Contact sales	Flat	Standalone · Contact sales

Talkdesk

See full pricing history

USD · US · source: www.talkdesk.com

Plan	Pricing	Charged by	Offer type
Digital Essentials	USD 85 monthly $85 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed
Voice Essentials	USD 105 monthly $105 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed
Elite	USD 165 monthly $165 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed
Industry Experience Clouds Highlighted	USD 225 monthly $225 USD Per user, Per month	Seat · Per user, Per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Desku.io

Free

Highlights Website Chat Widget: Included
Highlights Agents: 2

Included
Highlights Customer Profiles: 200

Included
Team Inbox Shared Inboxes: 1

Included
Channels Chat Widget: 1

Included
Channels Chat Bot: 1

Included
Chat Widget Proactive Messages (Eyecatchers): 1

Included
Workflow Conditional Flows (Automation): 1

Included
Knowledgebase Maximum Knowledgebases: 1

Included
Integrations & Apps Ecwid: 1 Store

Included
Integrations & Apps Shopline: 1 Store

Included

Growth

Highlights Shared Email Inbox: Included
Highlights Agents: 6

Included
Highlights Customer Profiles: 5,000

Included
Team Inbox Shared Inboxes: 5

Included
Artificial Intelligence Eva AI Unlimited: Included
Artificial Intelligence Eva AI with BYOK: Included
Channels Chat Widget: 1

Included
Channels Chat Bot: 1

Included
Highlights Ticket Automation: Limited
Integrations & Apps Integrations: Limited
Chat Widget Proactive Messages (Eyecatchers): 3

Included
Workflow Conditional Flows (Automation): 3

Included
Knowledgebase Maximum Knowledgebases: 1

Included
Integrations & Apps Shopify: 1 Store

Included
Integrations & Apps WooCommerce: 1 Store

Included
Integrations & Apps Ecwid: 1 Store

Included
Integrations & Apps Shopline: 1 Store

Included

Advance

Highlights Customer Data Management: Included
Highlights Agents: 12

Included
Highlights Customer Profiles: 50,000

Included
Team Inbox Shared Inboxes: Unlimited

Included
Artificial Intelligence Eva AI Unlimited: Included
Artificial Intelligence Eva AI with BYOK: Included
Artificial Intelligence Copilot Addon: Included
Channels Chat Widgets: 2

Included
Channels Chat Bots: 2

Included
Highlights Ticket Automation: Limited
Integrations & Apps Shopify & WooCommerce: Included
Channels Facebook Page: 1

Included
Channels Instagram Account: 1

Included
Chat Widget White Label & CNAME: Included
Highlights Custom Apps: Included
Team Inbox CSAT: Included
Highlights Visitor Journey Tracking: Included
Chat Widget Proactive Messages (Eyecatchers): 3

Included
Workflow Conditional Flows (Automation): 10

Included
Knowledgebase Maximum Knowledgebases: 1

Included
Integrations & Apps Shopify: 3 Stores

Included
Integrations & Apps WooCommerce: 3 Stores

Included
Integrations & Apps Ecwid: 3 Store

Included
Integrations & Apps Shopline: 3 Store

Included

Business

Highlights AI-Powered Automations: Included
Highlights Agents: 25

Included
Highlights Agents Addon: Included
Highlights Customer Profiles: 200,000

Included
Team Inbox Shared Inboxes: Unlimited

Included
Artificial Intelligence Eva AI Unlimited: Included
Artificial Intelligence Eva AI with BYOK: Included
Artificial Intelligence Copilot & Agent Addon: Included
Channels Chat Widgets: 2

Included
Channels Chat Bots: 2

Included
Workflow Advanced Rules: 10

Included
Integrations & Apps Integrations: Included
Channels All Major Channels: Included
Chat Widget White Label & CNAME: Included
Highlights Custom Apps: Included
Team Inbox CSAT: Included
Highlights Visitor Journey Tracking: Included
Highlights SLA: Included
Highlights Webhook Access: Included
Highlights Ticket Collision: Included
Chat Widget Proactive Messages (Eyecatchers): 3

Included
Knowledgebase Maximum Knowledgebases: Multiple

Included
Integrations & Apps Shopify: 3 Stores

Included
Integrations & Apps WooCommerce: 3 Stores

Included
Integrations & Apps Ecwid: 3 Store

Included
Integrations & Apps Shopline: 3 Store

Included
Channels Facebook Messenger: 3

Included
Channels Instagram: 3

Included

Enterprise

Talkdesk

Digital Essentials

Key features CXA Digital Engagement (Email, Chat, SMS, Social Messaging): Included
Key features Studio & Routing: Included
Key features Connections: Included
Key features API Access: Included
Key features Real-time Dashboards (Live): Included
Key features Guardian: Included

Voice Essentials

Key features CXA Voice Engagement: Included
Key features Speech Recognition: Included
Key features Voicemail Transcription: Included
Key features Studio & Routing: Included
Key features Business Intelligence (Explore): Included
Key features API Access: Included

Elite

Everything in essentials, plus Custom Reporting with Live and Explore: Included
Everything in essentials, plus Screen Recording: Included
Everything in essentials, plus Performance Management: Included
Everything in essentials, plus Workforce Management: Included
Everything in essentials, plus Automated Notifications: Included

Industry Experience Clouds

All Elite edition capabilities, plus Financial Services: Included
All Elite edition capabilities, plus Insurance: Included
All Elite edition capabilities, plus Healthcare & Life Sciences: Included
All Elite edition capabilities, plus Retail & Consumer Goods: Included
All Elite edition capabilities, plus Travel & Hospitality: Included
All Elite edition capabilities, plus Utilities: Included
All Elite edition capabilities, plus Commercial & Residential Services: Included
All Elite edition capabilities, plus Government (custom-priced): Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Desku.io

September 21, 2026
Official pricing page
- Free: Free
- Growth: USD 39 monthly
- Advance: USD 79 monthly
- Business: USD 179 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Free: Free
- Growth: USD 39 monthly
- Advance: USD 79 monthly

Talkdesk

September 21, 2026
Official pricing page
- Digital Essentials: USD 85 monthly
- Voice Essentials: USD 105 monthly
- Elite: USD 165 monthly
- Industry Experience Clouds: USD 225 monthly
August 27, 2026
Official pricing page
- Digital Essentials: USD 85 monthly
- Voice Essentials: USD 105 monthly
- Elite: USD 165 monthly
- Industry Experience Clouds: USD 225 monthly