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Desku.io pricing

Customer support, help desk, or live chat software for business teams.

Region
US
Source currency
USD
Audiences
Enterprise, Individual, Mid-market, and Small business

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Free
Free

$0 /mo

 Flat · /mo Standalone · Free
Growth
USD 39 monthly

$39 /mo

 Flat · /mo Standalone · Fixed
Advance
USD 79 monthly

$79 /mo

 Flat · /mo Standalone · Fixed
Business
USD 179 monthly

$179 /mo

 Flat · /mo Standalone · Fixed
Enterprise
Contact sales Flat Standalone · Contact sales

What each plan includes

Feature names follow Desku.io’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Free

Highlights

Website Chat Widget

Engage with visitors directly on your website.

Included
Agents

2

Included
Customer Profiles

200

Included

Team Inbox

Shared Inboxes

1

Included

Channels

Chat Widget

1

Included
Chat Bot

1

Included

Chat Widget

Proactive Messages (Eyecatchers)

1

Included

Workflow

Conditional Flows (Automation)

1

Included

Knowledgebase

Maximum Knowledgebases

1

Included

Integrations & Apps

Ecwid

1 Store

Included
Shopline

1 Store

Included

Growth

Highlights

Shared Email Inbox

Manage and collaborate on customer emails.

Included
Agents

6

Included
Customer Profiles

5,000

Included
Ticket Automation
Limited

Team Inbox

Shared Inboxes

5

Included

Artificial Intelligence

Eva AI Unlimited
Included
Eva AI with BYOK

Bring your own API key

Included

Channels

Chat Widget

1

Included
Chat Bot

1

Included

Integrations & Apps

Integrations
Limited
Shopify

1 Store

Included
WooCommerce

1 Store

Included
Ecwid

1 Store

Included
Shopline

1 Store

Included

Chat Widget

Proactive Messages (Eyecatchers)

3

Included

Workflow

Conditional Flows (Automation)

3

Included

Knowledgebase

Maximum Knowledgebases

1

Included

Advance

Highlights

Customer Data Management

Organize and utilize customer information effectively.

Included
Agents

12

Included
Customer Profiles

50,000

Included
Ticket Automation
Limited
Custom Apps
Included
Visitor Journey Tracking
Included

Team Inbox

Shared Inboxes

Unlimited

Included
CSAT
Included

Artificial Intelligence

Eva AI Unlimited
Included
Eva AI with BYOK

Bring your own API key

Included
Copilot Addon

Eligible for Copilot Addon

Included

Channels

Chat Widgets

2

Included
Chat Bots

2

Included
Facebook Page

1

Included
Instagram Account

1

Included

Integrations & Apps

Shopify & WooCommerce

Integrations including Shopify & WooCommerce

Included
Shopify

3 Stores

Included
WooCommerce

3 Stores

Included
Ecwid

3 Store

Included
Shopline

3 Store

Included

Chat Widget

White Label & CNAME
Included
Proactive Messages (Eyecatchers)

3

Included

Workflow

Conditional Flows (Automation)

10

Included

Knowledgebase

Maximum Knowledgebases

1

Included

Business

Highlights

AI-Powered Automations

Engage with visitors directly on your website.

Included
Agents

25

Included
Agents Addon

Eligible for Agents Addon

Included
Customer Profiles

200,000

Included
Custom Apps
Included
Visitor Journey Tracking
Included
SLA
Included
Webhook Access
Included
Ticket Collision
Included

Team Inbox

Shared Inboxes

Unlimited

Included
CSAT
Included

Artificial Intelligence

Eva AI Unlimited
Included
Eva AI with BYOK

Bring your own API key

Included
Copilot & Agent Addon

Eligible for Copilot & Agent Addon

Included

Channels

Chat Widgets

2

Included
Chat Bots

2

Included
All Major Channels

FB, IG, WA, etc.

Included
Facebook Messenger

3

Included
Instagram

3

Included

Workflow

Advanced Rules

10

Included

Integrations & Apps

Integrations

Facebook, WhatsApp, Instagram, Telegram, Slack, AirCall

Included
Shopify

3 Stores

Included
WooCommerce

3 Stores

Included
Ecwid

3 Store

Included
Shopline

3 Store

Included

Chat Widget

White Label & CNAME
Included
Proactive Messages (Eyecatchers)

3

Included

Knowledgebase

Maximum Knowledgebases

Multiple

Included

Enterprise

The public pricing page did not show feature differences for this plan.

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Free: Free
  • Growth: USD 39 monthly
  • Advance: USD 79 monthly
  • Business: USD 179 monthly
  • Enterprise: Contact sales
  • $0 /mo
  • $39 /mo
  • $79 /mo
  • $179 /mo
  • —
Official pricing page
  • Free: Free
  • Growth: USD 39 monthly
  • Advance: USD 79 monthly
  • $0
  • $39 /mo
  • $79 /mo
Official pricing page

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