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Botsonic vs Desku.io

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: botsonic.com

Plan Pricing Charged by Offer type
Starter — default
USD 16 monthly · USD 16 / month with annual commitment

$16 per month billed annually

Flat · per month billed annually Standalone · Fixed
Professional — default
USD 40.83 monthly · USD 40.83 / month with annual commitment

$40.83 per month billed annually

Flat · per month billed annually Standalone · Fixed
Advanced — default
USD 249 monthly · USD 249 / month with annual commitment

$249 per month billed annually

Flat · per month billed annually Standalone · Fixed
Enterprise — default
Contact sales Flat Standalone · Contact sales

USD · US · source: desku.io

Plan Pricing Charged by Offer type
Free
Free

$0 /mo

Flat · /mo Standalone · Free
Growth
USD 39 monthly

$39 /mo

Flat · /mo Standalone · Fixed
Advance
USD 79 monthly

$79 /mo

Flat · /mo Standalone · Fixed
Business
USD 179 monthly

$179 /mo

Flat · /mo Standalone · Fixed
Enterprise
Contact sales Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Botsonic

Starter — default

Highlights

Team members

1

Included

Highlights

Messages per month

1,000

Included

Highlights

Chatbots

1

Included

Highlights

Uploaded characters

10M

Included

Highlights

Agentic Actions

3

Included

Highlights

AI model

GPT-4o mini

Included

Highlights

Lead capture forms

Included

Highlights

Upload sitemaps

up to 5,000 URLs

Included

Highlights

Apps and Integrations

Whatsapp, Facebook Messenger, Telegram, Zapier, Wordpress, Google Tag Manager, Google Drive

Included

Professional — default

Highlights

Team members

2

Included

Highlights

Messages per month

3,000

Included

Highlights

Chatbots

2

Included

Highlights

Uploaded characters

50M

Included

Highlights

Agentic Actions

5

Included

Highlights

AI model

Access to GPT-4o and upcoming AI models

Included

Highlights

Apps and Integrations

Whatsapp, Facebook Messenger, Telegram, Zapier, Wordpress, Slack, Google Tag Manager, Google Chat, Calendly, Notion, Google Drive

Included

Highlights

Automated email transcripts

Included

Highlights

Request callback button

Included

Advanced — default

Highlights

Team members

5

Included

Highlights

Messages per month

12,000

Included

Highlights

Uploaded characters

100M

Included

Highlights

Workflows

5 workflows and 10 agentic actions

Included

Highlights

Sitemap size

No limit

Included

Highlights

Auto-sync

Included

Highlights

Training session

1

Included

Highlights

Dedicated Slack channel

Included

Highlights

API Access

Included

Enterprise — default

Highlights

Team members

Custom number

Included

Highlights

Messages per month

Custom number

Included

Highlights

Chatbots

Custom number

Included

Highlights

Uploaded characters

Custom number

Included

Highlights

Workflows

Custom number of behaviors and abilities

Included

Highlights

Training sessions

2

Included

Highlights

Dedicated Slack channel

Included

Highlights

Integrations

Included

Highlights

Advanced branding

Yes

Included

Highlights

Handoffs

Included

Highlights

Advanced AI analytics

Yes

Included

Highlights

SSO/SAML login

Yes

Included

Highlights

Priority support

Yes

Included

Highlights

Invoicing options

Included

Highlights

API Access

Included

Highlights

Audit log

Included

Desku.io

Free

Highlights

Website Chat Widget

Included

Highlights

Agents

2

Included

Highlights

Customer Profiles

200

Included

Team Inbox

Shared Inboxes

1

Included

Channels

Chat Widget

1

Included

Channels

Chat Bot

1

Included

Chat Widget

Proactive Messages (Eyecatchers)

1

Included

Workflow

Conditional Flows (Automation)

1

Included

Knowledgebase

Maximum Knowledgebases

1

Included

Integrations & Apps

Ecwid

1 Store

Included

Integrations & Apps

Shopline

1 Store

Included

Growth

Highlights

Shared Email Inbox

Included

Highlights

Agents

6

Included

Highlights

Customer Profiles

5,000

Included

Team Inbox

Shared Inboxes

5

Included

Artificial Intelligence

Eva AI Unlimited

Included

Artificial Intelligence

Eva AI with BYOK

Included

Channels

Chat Widget

1

Included

Channels

Chat Bot

1

Included

Highlights

Ticket Automation

Limited

Integrations & Apps

Integrations

Limited

Chat Widget

Proactive Messages (Eyecatchers)

3

Included

Workflow

Conditional Flows (Automation)

3

Included

Knowledgebase

Maximum Knowledgebases

1

Included

Integrations & Apps

Shopify

1 Store

Included

Integrations & Apps

WooCommerce

1 Store

Included

Integrations & Apps

Ecwid

1 Store

Included

Integrations & Apps

Shopline

1 Store

Included

Advance

Highlights

Customer Data Management

Included

Highlights

Agents

12

Included

Highlights

Customer Profiles

50,000

Included

Team Inbox

Shared Inboxes

Unlimited

Included

Artificial Intelligence

Eva AI Unlimited

Included

Artificial Intelligence

Eva AI with BYOK

Included

Artificial Intelligence

Copilot Addon

Included

Channels

Chat Widgets

2

Included

Channels

Chat Bots

2

Included

Highlights

Ticket Automation

Limited

Integrations & Apps

Shopify & WooCommerce

Included

Channels

Facebook Page

1

Included

Channels

Instagram Account

1

Included

Chat Widget

White Label & CNAME

Included

Highlights

Custom Apps

Included

Team Inbox

CSAT

Included

Highlights

Visitor Journey Tracking

Included

Chat Widget

Proactive Messages (Eyecatchers)

3

Included

Workflow

Conditional Flows (Automation)

10

Included

Knowledgebase

Maximum Knowledgebases

1

Included

Integrations & Apps

Shopify

3 Stores

Included

Integrations & Apps

WooCommerce

3 Stores

Included

Integrations & Apps

Ecwid

3 Store

Included

Integrations & Apps

Shopline

3 Store

Included

Business

Highlights

AI-Powered Automations

Included

Highlights

Agents

25

Included

Highlights

Agents Addon

Included

Highlights

Customer Profiles

200,000

Included

Team Inbox

Shared Inboxes

Unlimited

Included

Artificial Intelligence

Eva AI Unlimited

Included

Artificial Intelligence

Eva AI with BYOK

Included

Artificial Intelligence

Copilot & Agent Addon

Included

Channels

Chat Widgets

2

Included

Channels

Chat Bots

2

Included

Workflow

Advanced Rules

10

Included

Integrations & Apps

Integrations

Included

Channels

All Major Channels

Included

Chat Widget

White Label & CNAME

Included

Highlights

Custom Apps

Included

Team Inbox

CSAT

Included

Highlights

Visitor Journey Tracking

Included

Highlights

SLA

Included

Highlights

Webhook Access

Included

Highlights

Ticket Collision

Included

Chat Widget

Proactive Messages (Eyecatchers)

3

Included

Knowledgebase

Maximum Knowledgebases

Multiple

Included

Integrations & Apps

Shopify

3 Stores

Included

Integrations & Apps

WooCommerce

3 Stores

Included

Integrations & Apps

Ecwid

3 Store

Included

Integrations & Apps

Shopline

3 Store

Included

Channels

Facebook Messenger

3

Included

Channels

Instagram

3

Included

Enterprise

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Botsonic

    • Starter — default: USD 16 monthly · USD 16 / month with annual commitment
    • Professional — default: USD 40.83 monthly · USD 40.83 / month with annual commitment
    • Advanced — default: USD 249 monthly · USD 249 / month with annual commitment
    • Enterprise — default: Contact sales

Desku.io

    • Free: Free
    • Growth: USD 39 monthly
    • Advance: USD 79 monthly
    • Business: USD 179 monthly
    • Enterprise: Contact sales
    • Free: Free
    • Growth: USD 39 monthly
    • Advance: USD 79 monthly