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Talkdesk pricing

Talkdesk provides cloud contact-center software for digital, voice, and omnichannel customer engagement.

Region
US
Source currency
USD
Audiences
Small business, Mid-market, and Enterprise

Plans and public prices

Plan Pricing Charged by Offer type
Digital Essentials
USD 85 monthly

$85 USD per user, per month

Seat · per user or agent Standalone · Fixed
Voice Essentials
USD 105 monthly

$105 USD per user, per month

Seat · per user or agent Standalone · Fixed
Elite
USD 165 monthly

$165 USD per user, per month

Seat · per user or agent Standalone · Fixed
Industry Experience Clouds
USD 225 monthly

$225 USD per user, per month

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow Talkdesk’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Digital Essentials

Plan card

Email, chat, SMS, and social messaging
Included
Studio and routing
Included
API access
Included
Real-time dashboards
Included

Voice Essentials

Plan card

Voice engagement
Included
Speech recognition
Included
Voicemail transcription
Included
Business intelligence
Included

Elite

Plan card

Custom reporting
Included
Screen recording
Included
Performance management
Included
Workforce management
Included

Industry Experience Clouds

Plan card

Elite capabilities
Included
Industry-specific configurations
Included
Financial-services, healthcare, retail, and travel options
Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Digital Essentials: USD 85 monthly
  • Voice Essentials: USD 105 monthly
  • Elite: USD 165 monthly
  • Industry Experience Clouds: USD 225 monthly
  • $85 USD per user, per month
  • $105 USD per user, per month
  • $165 USD per user, per month
  • $225 USD per user, per month
Pricing page