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Botpress vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: botpress.com

Plan Pricing Charged by Offer type
Free
Free

$0

Flat Standalone · Free
Plus
USD 150 / month with annual commitment

$150/mo billed annually

Flat Standalone · Fixed
Team Highlighted
USD 750 / month with annual commitment

$750/mo billed annually

Flat Standalone · Fixed
Enterprise
Contact sales

Custom pricing

Flat Standalone · Contact sales

USD · US · source: www.talkdesk.com

Plan Pricing Charged by Offer type
Digital Essentials
USD 85 monthly

$85 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Voice Essentials
USD 105 monthly

$105 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Elite
USD 165 monthly

$165 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Industry Experience Clouds Highlighted
USD 225 monthly

$225 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Botpress

Free

Conversations

Included conversations

100

Included

Conversations

Additional conversations

Excluded

Conversations

Auto-recharge on overage

Excluded

Workspace

Seats

3

Included

Workspace

AI agents

3

Included

Highlights

Resolution SLA

Included

Help Center

Help Center

Included

Help Center

Custom domain

Excluded

Support

Community support

Included

Channels

Webchat white-labelling

Excluded

Channels

Voice

Excluded

Collaboration features

Teams & RBAC

Excluded

Collaboration features

Routing & assignment

Excluded

Collaboration features

Team analytics

Excluded

Storage

Table rows

1K

Included

Storage

Vector storage

100MB

Included

Storage

File storage

100MB

Included

Plus

Conversations

Included conversations

250/mo

Included

Conversations

Additional conversations

$65/100 convos

Included

AI usage

AI usage included

$25

Included

Workspace

Seats

3

Included

Workspace

AI agents

Unlimited

Included

Channels

Whitelabel webchat

Included

Channels

WhatsApp

Included

Channels

Voice

Excluded

Help Center

Help Center + custom domain

Included

Support

Technical support via live chat

Included

Collaboration features

Teams & RBAC

Excluded

Collaboration features

Routing & assignment

Excluded

Collaboration features

Team analytics

Excluded

Storage

Table rows

100K

Included

Storage

Vector storage

1GB

Included

Storage

File storage

10GB

Included

Team

Conversations

Included conversations

1,500/mo

Included

Conversations

Additional conversations

$50/100 convos

Included

AI usage

AI usage included

$150

Included

Workspace

Seats

Unlimited

Included

Workspace

AI agents

Unlimited

Included

Collaboration features

Teams, routing & RBAC

Included

Collaboration features

Team analytics

Included

Collaboration features

Real-time collaboration

Included

Channels

Whitelabel webchat

Included

Channels

Voice

Excluded

Help Center

Help Center + custom domain

Included

Storage

Table rows

500K

Included

Storage

Vector storage

5GB

Included

Storage

File storage

50GB

Included

Enterprise

Conversations

Included conversations

Custom

Included

Conversations

Additional conversations

Custom

Included

Workspace

Seats

Unlimited

Included

Workspace

AI agents

Unlimited

Included

Support

Dedicated support

Included

Support

Uptime SLA

Included

Security & Compliance

Security review

Included

Storage

Custom storage

Custom

Included

Channels

Voice channel

Included

Support

Import and export AI agents between workspaces

Included

Support

Create a public profile and share your Botpress development projects

Included

Collaboration features

Teams & RBAC

Included

Storage

Table rows

Custom

Included

Storage

Vector storage

Custom

Included

Storage

File storage

Custom

Included

Talkdesk

Digital Essentials

Key features

CXA Digital Engagement (Email, Chat, SMS, Social Messaging)

Included

Key features

Studio & Routing

Included

Key features

Connections

Included

Key features

API Access

Included

Key features

Real-time Dashboards (Live)

Included

Key features

Guardian

Included

Voice Essentials

Key features

CXA Voice Engagement

Included

Key features

Speech Recognition

Included

Key features

Voicemail Transcription

Included

Key features

Studio & Routing

Included

Key features

Business Intelligence (Explore)

Included

Key features

API Access

Included

Elite

Everything in essentials, plus

Custom Reporting with Live and Explore

Included

Everything in essentials, plus

Screen Recording

Included

Everything in essentials, plus

Performance Management

Included

Everything in essentials, plus

Workforce Management

Included

Everything in essentials, plus

Automated Notifications

Included

Industry Experience Clouds

All Elite edition capabilities, plus

Financial Services

Included

All Elite edition capabilities, plus

Insurance

Included

All Elite edition capabilities, plus

Healthcare & Life Sciences

Included

All Elite edition capabilities, plus

Retail & Consumer Goods

Included

All Elite edition capabilities, plus

Travel & Hospitality

Included

All Elite edition capabilities, plus

Utilities

Included

All Elite edition capabilities, plus

Commercial & Residential Services

Included

All Elite edition capabilities, plus

Government (custom-priced)

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Botpress

    • Free: Free
    • Plus: USD 150 / month with annual commitment
    • Team: USD 750 / month with annual commitment
    • Enterprise: Contact sales
    • Free — Free: Free
    • Plus — Plus: USD 150 monthly · USD 150 / month with annual commitment
    • Team — Team: USD 750 monthly · USD 750 / month with annual commitment

Talkdesk

    • Digital Essentials: USD 85 monthly
    • Voice Essentials: USD 105 monthly
    • Elite: USD 165 monthly
    • Industry Experience Clouds: USD 225 monthly
    • Digital Essentials: USD 85 monthly
    • Voice Essentials: USD 105 monthly
    • Elite: USD 165 monthly
    • Industry Experience Clouds: USD 225 monthly