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JivoChat vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.jivochat.com

Plan Pricing Charged by Offer type
FREE
Free

$0S

Flat Standalone · Free
Enterprise
USD 56 monthly

$56 per agent per month

Seat · per agent per month Standalone · Fixed

USD · US · source: www.richpanel.com

Plan Pricing Charged by Offer type
Helpdesk Seats — default
USD 99 monthly · USD 82.17 / month with annual commitment

$99 per seat, per month

Seat · per seat, per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

JivoChat

FREE

Enterprise

Richpanel

Helpdesk Seats — default

Highlights

Unified inbox across every channel, one view per customer

Included

Highlights

Round robin, assignment rules, teams and multi-brand queues

Included

Highlights

CSAT, team and revenue reporting, plus a custom report builder

Included

Highlights

Macros, saved views, internal notes and custom fields

Included

Highlights

Customer, order and subscription context beside the reply

Included

Highlights

One-click migration from Gorgias or Zendesk, and we buy out your contract

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

JivoChat

  1. Source
    • FREE: Free
    • Enterprise: USD 56 monthly

Richpanel

  1. Source
    • Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment