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LiveHelpNow pricing

Customer support, help desk, or live chat software for business teams.

Region
US
Source currency
USD
Audiences
Enterprise, Mid-market, and Small business

Plans and public prices

Plan Pricing Charged by Offer type
Essential
USD 39 monthly

from$39 /mo

Flat · /mo Standalone · Fixed
Professional
USD 59 monthly

from$59 /mo

Flat · /mo Standalone · Fixed
Premium
USD 79 monthly

from$79 /mo

Flat · /mo Standalone · Fixed

What each plan includes

Feature names follow LiveHelpNow’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Essential

Highlights

Live chat
Included
Knowledge base
Included
Support portal for customers
Included
Unlimited articles
Included
Surveys and canned responses
Included
Secure forms
Included
Conversion tracking
Included
Social channel support
Included
Basic automations
Included
Basic reporting
Included
One chat domain
Included
One knowledge base
Included

Professional

Highlights

Ticketing
Included
Workforce management features
Included
Advanced automations
Included
Performance dashboards and KPI reporting
Included
Data export
Included
Call logging
Included
Phone integration through Zoom for routing and tracking
Included

Premium

Highlights

White glove onboarding
Included
Monthly dedicated success call
Included
Advanced automations
Included
Priority support
Included
Removal of LiveHelpNow branding
Included
Additional knowledge base capacity
Included
Higher limits across automation and reporting and data storage
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Essential: USD 39 monthly
  • Professional: USD 59 monthly
  • Premium: USD 79 monthly
  • from$39 /mo
  • from$59 /mo
  • from$79 /mo