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BoldDesk vs LiveHelpNow

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.bolddesk.com

Plan Pricing Charged by Offer type
Growing Teams (Upto 100 agents) — default
USD 124 monthly · USD 99 / month with annual commitment

$99 / month $1,188 billed yearly ≈ $20 / agent

Seat · per agent Standalone · Fixed

USD · US · source: livehelpnow.net

Plan Pricing Charged by Offer type
Essential
USD 39 monthly

from$39 /mo

Flat · /mo Standalone · Fixed
Professional
USD 59 monthly

from$59 /mo

Flat · /mo Standalone · Fixed
Premium
USD 79 monthly

from$79 /mo

Flat · /mo Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BoldDesk

Growing Teams (Upto 100 agents) — default

Highlights

Number of Agents

5

Included

Highlights

AI Credits

500 credits /month

Included

LiveHelpNow

Essential

Highlights

Live chat

Included

Highlights

Knowledge base

Included

Highlights

Support portal for customers

Included

Highlights

Unlimited articles

Included

Highlights

Surveys and canned responses

Included

Highlights

Secure forms

Included

Highlights

Conversion tracking

Included

Highlights

Social channel support

Included

Highlights

Basic automations

Included

Highlights

Basic reporting

Included

Highlights

One chat domain

Included

Highlights

One knowledge base

Included

Professional

Highlights

Ticketing

Included

Highlights

Workforce management features

Included

Highlights

Advanced automations

Included

Highlights

Performance dashboards and KPI reporting

Included

Highlights

Data export

Included

Highlights

Call logging

Included

Highlights

Phone integration through Zoom for routing and tracking

Included

Premium

Highlights

White glove onboarding

Included

Highlights

Monthly dedicated success call

Included

Highlights

Advanced automations

Included

Highlights

Priority support

Included

Highlights

Removal of LiveHelpNow branding

Included

Highlights

Additional knowledge base capacity

Included

Highlights

Higher limits across automation and reporting and data storage

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

BoldDesk

  1. Source
    • Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment

LiveHelpNow

  1. Source
    • Essential: USD 39 monthly
    • Professional: USD 59 monthly
    • Premium: USD 79 monthly