Help Scout pricing

Customer support, help desk, or live chat software for business teams.

Plans and public prices

Plan	Pricing	Charged by	Offer type
Free	Free Free plan	Flat	Standalone · Free

Feature names follow Help Scout’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Just need the basics? The Free plan includes 5 users, 1 Inbox, and 1 Docs site.: Included
The Free plan gives you 5 users, 1 Inbox, and 1 Docs site.: Included
Just need the basics?: Included

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed	Plans and prices	Source wording	Source
August 27, 2026 06:37	Free: Free	Free plan	Pricing page