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BoldDesk vs Help Scout

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.bolddesk.com

Plan Pricing Charged by Offer type
Growing Teams (Upto 100 agents) — default
USD 124 monthly · USD 99 / month with annual commitment

$99 / month $1,188 billed yearly ≈ $20 / agent

Seat · per agent Standalone · Fixed

USD · US · source: www.helpscout.com

Plan Pricing Charged by Offer type
Free
Free

Free plan

Flat Standalone · Free

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BoldDesk

Growing Teams (Upto 100 agents) — default

Highlights

Number of Agents

5

Included

Highlights

AI Credits

500 credits /month

Included

Help Scout

Free

Highlights

Just need the basics? The Free plan includes 5 users, 1 Inbox, and 1 Docs site.

Included

Highlights

The Free plan gives you 5 users, 1 Inbox, and 1 Docs site.

Included

Highlights

Just need the basics?

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

BoldDesk

  1. Source
    • Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment

Help Scout

  1. Source
    • Free: Free