Drag vs Olark

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Drag

See full pricing history

USD · US · source: www.dragapp.com

Plan	Pricing	Charged by	Offer type
Starter	USD 16 monthly · USD 12 / month with annual commitment $12 /user/mo billed yearly · $16 billed monthly	Seat · per user/month	Standalone · Fixed
Plus	USD 22 monthly · USD 18 / month with annual commitment $18 /user/mo billed yearly · $22 billed monthly	Seat · per user/month	Standalone · Fixed
Pro	USD 30 monthly · USD 24 / month with annual commitment $24 /user/mo billed yearly · $30 billed monthly	Seat · per user/month	Standalone · Fixed

Olark

See full pricing history

USD · US · source: www.olark.com

Plan	Pricing	Charged by	Offer type
Standard AI Website Agent — default Highlighted	USD 400 monthly · USD 400 / month with annual commitment $400 /month · billed annually ($4,800/yr)	Flat · $400 /month · billed annually ($4,800/yr)	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Drag

Starter

Highlights Shared inboxes in Gmail: Included
Highlights Automation rules: 10

Included
Highlights Reporting window: 3 months

Included

Plus

Highlights AI assistants: Included
Highlights Automation rules: Unlimited

Included
Highlights Reporting window: 6 months

Included

Pro

Highlights WhatsApp channel: Included
Highlights Agent API and MCP access: Included
Highlights SLA rules: Included

Olark

Standard AI Website Agent — default

Highlights Unlimited AI conversations: Included
Highlights One human agent seat included: Included
Highlights Additional human agents: $29/agent/month

Excluded
Highlights Automatic FAQ & knowledge updates: Included
Highlights Lead capture & qualification: Included
Highlights Proactive engagement: Included
Highlights White glove support and account management: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Drag

August 27, 2026 Source
- Starter: USD 16 monthly · USD 12 / month with annual commitment
- Plus: USD 22 monthly · USD 18 / month with annual commitment
- Pro: USD 30 monthly · USD 24 / month with annual commitment

Olark

August 27, 2026 Source
- Standard AI Website Agent — default: USD 400 monthly · USD 400 / month with annual commitment