Starter
Highlights
- Shared inboxes in Gmail
-
Included
- Automation rules
-
10
Included - Reporting window
-
3 months
Included
Drag pricing
Customer support and live-chat software for business teams.
- Region
- US
- Source currency
- USD
- Audiences
- Small business, Mid-market, and Enterprise
Plans and public prices
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Starter
|
USD 16 monthly · USD 12 / month with annual commitment
$12 /user/mo billed yearly · $16 billed monthly |
Seat · per user/month | Standalone · Fixed |
|
Plus
|
USD 22 monthly · USD 18 / month with annual commitment
$18 /user/mo billed yearly · $22 billed monthly |
Seat · per user/month | Standalone · Fixed |
|
Pro
|
USD 30 monthly · USD 24 / month with annual commitment
$24 /user/mo billed yearly · $30 billed monthly |
Seat · per user/month | Standalone · Fixed |
What each plan includes
Feature names follow Drag’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
Plus
Highlights
- AI assistants
-
Included
- Automation rules
-
Unlimited
Included - Reporting window
-
6 months
Included
Pro
Highlights
- WhatsApp channel
-
Included
- Agent API and MCP access
-
Included
- SLA rules
-
Included
How pricing changed
We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|
Pricing page |