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BoldDesk vs Drag

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

BoldDesk

See full pricing history

USD · US · source: www.bolddesk.com

Plan Pricing Charged by Offer type
5 Agents — Growing Teams
USD 124 monthly · USD 99 / month with annual commitment

$99 / month $1,188 billed yearly ≈ $20 / agent $124 / month billed monthly ≈ $24.80 / agent 500 credits /month

 Seat · agents Standalone · Fixed
10 Agents — Growing Teams
USD 249 monthly · USD 199 / month with annual commitment

$199 / month $2,388 billed yearly ≈ $20 / agent $249 / month billed monthly ≈ $24.90 / agent 1,000 credits /month

 Seat · agents Standalone · Fixed
25 Agents — Growing Teams Highlighted
USD 436 monthly · USD 349 / month with annual commitment

Most Popular $349 / month $4,188 billed yearly ≈ $14 / agent $436 / month billed monthly ≈ $17.44 / agent 1,500 credits /month

 Seat · agents Standalone · Fixed
50 Agents — Growing Teams
USD 624 monthly · USD 499 / month with annual commitment

$499 / month $5,988 billed yearly ≈ $10 / agent $624 / month billed monthly ≈ $12.48 / agent 2,000 credits /month

 Seat · agents Standalone · Fixed
75 Agents — Growing Teams
USD 936 monthly · USD 749 / month with annual commitment

$749 / month $8,988 billed yearly ≈ $10 / agent $936 / month billed monthly ≈ $12.48 / agent 2,500 credits /month

 Seat · agents Standalone · Fixed
100 Agents — Growing Teams
USD 1249 monthly · USD 999 / month with annual commitment

$999 / month $11,988 billed yearly ≈ $10 / agent $1,249 / month billed monthly ≈ $12.49 / agent 3,000 credits /month

 Seat · agents Standalone · Fixed
200 Agents — Scaling Teams
USD 2498 monthly · USD 1998 / month with annual commitment

$1,998 / month $23,976 billed yearly ≈ $10 / agent $2,498 / month billed monthly ≈ $12.49 / agent 4,000 credits /month

 Seat · agents Standalone · Fixed
300 Agents — Scaling Teams
USD 3749 monthly · USD 2999 / month with annual commitment

$2,999 / month $35,988 billed yearly ≈ $10 / agent $3,749 / month billed monthly ≈ $12.50 / agent 5,000 credits /month

 Seat · agents Standalone · Fixed
400 Agents — Scaling Teams
USD 4999 monthly · USD 3999 / month with annual commitment

$3,999 / month $47,988 billed yearly ≈ $10 / agent $4,999 / month billed monthly ≈ $12.50 / agent 6,000 credits /month

 Seat · agents Standalone · Fixed
500 Agents — Scaling Teams
USD 6249 monthly · USD 4999 / month with annual commitment

$4,999 / month $59,988 billed yearly ≈ $10 / agent $6,249 / month billed monthly ≈ $12.50 / agent 7,000 credits /month

 Seat · agents Standalone · Fixed
600 Agents — Large Teams
USD 7499 monthly · USD 5999 / month with annual commitment

$5,999 / month $71,988 billed yearly ≈ $10 / agent $7,499 / month billed monthly ≈ $12.50 / agent 8,000 credits /month

 Seat · agents Standalone · Fixed
700 Agents — Large Teams
USD 8749 monthly · USD 6999 / month with annual commitment

$6,999 / month $83,988 billed yearly ≈ $10 / agent $8,749 / month billed monthly ≈ $12.50 / agent 9,000 credits /month

 Seat · agents Standalone · Fixed
800 Agents — Large Teams
USD 9999 monthly · USD 7999 / month with annual commitment

$7,999 / month $95,988 billed yearly ≈ $10 / agent $9,999 / month billed monthly ≈ $12.50 / agent 10,000 credits /month

 Seat · agents Standalone · Fixed
900 Agents — Large Teams
USD 11249 monthly · USD 8999 / month with annual commitment

$8,999 / month $107,988 billed yearly ≈ $10 / agent $11,249 / month billed monthly ≈ $12.50 / agent 11,000 credits /month

 Seat · agents Standalone · Fixed
1,000 Agents — Large Teams
USD 12499 monthly · USD 9999 / month with annual commitment

$9,999 / month $119,988 billed yearly ≈ $10 / agent $12,499 / month billed monthly ≈ $12.50 / agent 12,000 credits /month

 Seat · agents Standalone · Fixed
More than 1,000 agents — Large Teams
Contact sales

For more than 1,000 agents, you can contact our team Contact Us

 Seat · agents Standalone · Contact sales

Drag

See full pricing history

USD · US · source: www.dragapp.com

Plan Pricing Charged by Offer type
Starter
USD 16 monthly · USD 12 / month with annual commitment

$ 12 /user/mo billed yearly · $ 16 billed monthly

 Seat · /user/mo Standalone · Fixed
Plus Highlighted
USD 22 monthly · USD 18 / month with annual commitment

$ 18 /user/mo billed yearly · $ 22 billed monthly

 Seat · /user/mo Standalone · Fixed
Pro
USD 30 monthly · USD 24 / month with annual commitment

$ 24 /user/mo billed yearly · $ 30 billed monthly

 Seat · /user/mo Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BoldDesk

5 Agents — Growing Teams

AI Platform

AI Credits

500 credits /month

Limited

10 Agents — Growing Teams

AI Platform

AI Credits

1,000 credits /month

Limited

25 Agents — Growing Teams

AI Platform

AI Credits

1,500 credits /month

Limited

50 Agents — Growing Teams

AI Platform

AI Credits

2,000 credits /month

Limited

75 Agents — Growing Teams

AI Platform

AI Credits

2,500 credits /month

Limited

100 Agents — Growing Teams

AI Platform

AI Credits

3,000 credits /month

Limited

200 Agents — Scaling Teams

AI Platform

AI Credits

4,000 credits /month

Limited

300 Agents — Scaling Teams

AI Platform

AI Credits

5,000 credits /month

Limited

400 Agents — Scaling Teams

AI Platform

AI Credits

6,000 credits /month

Limited

500 Agents — Scaling Teams

AI Platform

AI Credits

7,000 credits /month

Limited

600 Agents — Large Teams

AI Platform

AI Credits

8,000 credits /month

Limited

700 Agents — Large Teams

AI Platform

AI Credits

9,000 credits /month

Limited

800 Agents — Large Teams

AI Platform

AI Credits

10,000 credits /month

Limited

900 Agents — Large Teams

AI Platform

AI Credits

11,000 credits /month

Limited

1,000 Agents — Large Teams

AI Platform

AI Credits

12,000 credits /month

Limited

More than 1,000 agents — Large Teams

Drag

Starter

Shared Inbox

Shared inboxes in Gmail

Included

Workspaces

Boards: kanban, list and preview views

Included

Collaboration

Assignments and @mentions

Included

Shared Inbox

Email templates, notes and subtasks

Included

Apps

Chrome extension, web, desktop and mobile apps

Included

Help Center

Help center

Included

Channels

Live chat

Included

Automation

Automation rules

10

Limited

Reporting

Reporting window

3-month

Included

Plus

Drag AI

All six AI assists

All six

Included

Drag AI

Copilot

Included

Drag AI

Intelligence

Included

Help Center

AI-powered help center search

Included

Channels

Advanced live chat: AI and automations

Included

Support & Admin

Onboarding & setup help

Included

Automation

Automation rules

Unlimited

Included

Shared Inbox

Email sequences and custom views

Included

Reporting

Reporting window

6-month

Included

Pro

Channels

WhatsApp channel

Included

Drag AI

Drag Agent

Included

Developer Platform

API and MCP access

Included

Drag AI

AI knowledge (links, FAQs, files)

Included

Automation

Business hours and SLA rules

Included

Automation

Round-robin assignment

Included

Workspaces

Custom fields and user roles

Included

Support & Admin

Priority support

Included

Reporting

Reporting window

12-month

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

BoldDesk

  1. Official pricing page
    • 5 Agents — Growing Teams: USD 124 monthly · USD 99 / month with annual commitment
    • 10 Agents — Growing Teams: USD 249 monthly · USD 199 / month with annual commitment
    • 25 Agents — Growing Teams: USD 436 monthly · USD 349 / month with annual commitment
    • 50 Agents — Growing Teams: USD 624 monthly · USD 499 / month with annual commitment
    • 75 Agents — Growing Teams: USD 936 monthly · USD 749 / month with annual commitment
    • 100 Agents — Growing Teams: USD 1249 monthly · USD 999 / month with annual commitment
    • 200 Agents — Scaling Teams: USD 2498 monthly · USD 1998 / month with annual commitment
    • 300 Agents — Scaling Teams: USD 3749 monthly · USD 2999 / month with annual commitment
    • 400 Agents — Scaling Teams: USD 4999 monthly · USD 3999 / month with annual commitment
    • 500 Agents — Scaling Teams: USD 6249 monthly · USD 4999 / month with annual commitment
    • 600 Agents — Large Teams: USD 7499 monthly · USD 5999 / month with annual commitment
    • 700 Agents — Large Teams: USD 8749 monthly · USD 6999 / month with annual commitment
    • 800 Agents — Large Teams: USD 9999 monthly · USD 7999 / month with annual commitment
    • 900 Agents — Large Teams: USD 11249 monthly · USD 8999 / month with annual commitment
    • 1,000 Agents — Large Teams: USD 12499 monthly · USD 9999 / month with annual commitment
    • More than 1,000 agents — Large Teams: Contact sales
  2. Official pricing page
    • Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment

Drag

  1. Official pricing page
    • Starter: USD 16 monthly · USD 12 / month with annual commitment
    • Plus: USD 22 monthly · USD 18 / month with annual commitment
    • Pro: USD 30 monthly · USD 24 / month with annual commitment
  2. Official pricing page
    • Starter: USD 16 monthly · USD 12 / month with annual commitment
    • Plus: USD 22 monthly · USD 18 / month with annual commitment
    • Pro: USD 30 monthly · USD 24 / month with annual commitment