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Chatbase vs Drag

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.chatbase.co

Plan Pricing Charged by Offer type
Free
Free

$ 0 per month

Flat · per month Standalone · Free
Hobby
USD 40 monthly

$ 40 per month

Flat · per month Standalone · Fixed
Standard Highlighted
USD 150 monthly

$ 150 per month

Flat · per month Standalone · Fixed
Pro
USD 500 monthly

$ 500 per month

Flat · per month Standalone · Fixed
Enterprise
Contact sales

Let's Talk

Flat Standalone · Contact sales

USD · US · source: www.dragapp.com

Plan Pricing Charged by Offer type
Starter
USD 16 monthly · USD 12 / month with annual commitment

$ 12 /user/mo billed yearly · $ 16 billed monthly

Seat · /user/mo Standalone · Fixed
Plus Highlighted
USD 22 monthly · USD 18 / month with annual commitment

$ 18 /user/mo billed yearly · $ 22 billed monthly

Seat · /user/mo Standalone · Fixed
Pro
USD 30 monthly · USD 24 / month with annual commitment

$ 24 /user/mo billed yearly · $ 30 billed monthly

Seat · /user/mo Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free

Configuration

Message credits (monthly)

50

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

0

Included

Configuration

Training content size

1 MB

Included

Configuration

Workspace seats

1 member

Included

Model

Limited access to models

Limited

Highlights

AI agents get deleted after 14 days of inactivity

Limited

Configuration

Attachments

Excluded

Activity

Basic analytics

Excluded

Integrations & API

Integrations

Excluded

Hobby

Configuration

Message credits (monthly)

700

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

5

Included

Configuration

Training content size

10 MB

Included

Configuration

Workspace seats

2 members

Included

Model

Access to advanced models

Included

Integrations & API

Integrations

Included

Activity

Basic analytics

Included

Configuration

Attachments

Included

Highlights

Helpdesk

Excluded

Integrations & API

API access

Excluded

Standard

Configuration

Message credits (monthly)

4,000

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

8

Included

Configuration

Training content size

20 MB

Included

Configuration

Workspace seats

3 members

Included

Voice

Concurrent Calls

10

Included

Highlights

Helpdesk

Included

Voice

Voice

Included

Voice

Telephony

Included

Configuration

Outbound campaigns

Included

Integrations & API

API access

Included

Configuration

Personalization

Included

Training

Auto-resync agents

Included

Integrations & API

Advanced integrations (Stripe, Zendesk, and more)

Included

Activity

Advanced analytics

Excluded

Pro

Configuration

Message credits (monthly)

15,000

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

12

Included

Configuration

Training content size

40 MB

Included

Configuration

Workspace seats

5 members

Included

Voice

Concurrent Calls

20

Included

Activity

Advanced analytics

Included

Training

Sources suggestions

Included

Training

Tickets as a source

Included

Enterprise

Highlights

Higher limits

Included

Highlights

Flexible billing

Included

Highlights

Custom roles & permissions

Included

Highlights

SSO

Included

Highlights

White-labeling

Included

Highlights

Audit logs

Included

Highlights

Priority support

Included

Highlights

Success manager (CSM)

Included

Highlights

SLAs

Included

Highlights

HIPAA-eligible

Included

Drag

Starter

Shared Inbox

Shared inboxes in Gmail

Included

Workspaces

Boards: kanban, list and preview views

Included

Collaboration

Assignments and @mentions

Included

Shared Inbox

Email templates, notes and subtasks

Included

Apps

Chrome extension, web, desktop and mobile apps

Included

Help Center

Help center

Included

Channels

Live chat

Included

Automation

Automation rules

10

Limited

Reporting

Reporting window

3-month

Included

Plus

Drag AI

All six AI assists

All six

Included

Drag AI

Copilot

Included

Drag AI

Intelligence

Included

Help Center

AI-powered help center search

Included

Channels

Advanced live chat: AI and automations

Included

Support & Admin

Onboarding & setup help

Included

Automation

Automation rules

Unlimited

Included

Shared Inbox

Email sequences and custom views

Included

Reporting

Reporting window

6-month

Included

Pro

Channels

WhatsApp channel

Included

Drag AI

Drag Agent

Included

Developer Platform

API and MCP access

Included

Drag AI

AI knowledge (links, FAQs, files)

Included

Automation

Business hours and SLA rules

Included

Automation

Round-robin assignment

Included

Workspaces

Custom fields and user roles

Included

Support & Admin

Priority support

Included

Reporting

Reporting window

12-month

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatbase

    • Free: Free
    • Hobby: USD 40 monthly
    • Standard: USD 150 monthly
    • Pro: USD 500 monthly
    • Enterprise: Contact sales
    • Free — Free: Free
    • Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
    • Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
    • Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

Drag

    • Starter: USD 16 monthly · USD 12 / month with annual commitment
    • Plus: USD 22 monthly · USD 18 / month with annual commitment
    • Pro: USD 30 monthly · USD 24 / month with annual commitment
    • Starter: USD 16 monthly · USD 12 / month with annual commitment
    • Plus: USD 22 monthly · USD 18 / month with annual commitment
    • Pro: USD 30 monthly · USD 24 / month with annual commitment