Comm100 vs Drag

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Comm100

See full pricing history

USD · US · source: www.comm100.com

Plan	Pricing	Charged by	Offer type
Live Chat Startup	USD 39 monthly · USD 31 / month with annual commitment $39 USD /agent/month $31 USD /agent/month, billed annually	Seat · /agent/month	Standalone · Fixed
Live Chat Plus	USD 69 monthly · USD 55 / month with annual commitment $69 USD /agent/month $55 USD /agent/month, billed annually	Seat · /agent/month	Standalone · Fixed
Live Chat Ultra	Contact sales Contact Sales	Seat · agent	Standalone · Contact sales

Drag

See full pricing history

USD · US · source: www.dragapp.com

Plan	Pricing	Charged by	Offer type
Starter	USD 16 monthly · USD 12 / month with annual commitment $ 12 /user/mo billed yearly · $ 16 billed monthly	Seat · /user/mo	Standalone · Fixed
Plus Highlighted	USD 22 monthly · USD 18 / month with annual commitment $ 18 /user/mo billed yearly · $ 22 billed monthly	Seat · /user/mo	Standalone · Fixed
Pro	USD 30 monthly · USD 24 / month with annual commitment $ 24 /user/mo billed yearly · $ 30 billed monthly	Seat · /user/mo	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Comm100

Live Chat Startup

Highlights Full widget customization: Included
Highlights Multi-language chat: Included
Highlights Canned messages: Included
Highlights 1 chat campaign: 1

Limited
Highlights Basic reporting: Included
Highlights Free 30 Day Trial: Included

Live Chat Plus

Highlights Chat routing: Included
Highlights Audio-video chat: Included
Highlights Chat wrap-ups: Included
Highlights Unlimited campaigns: Unlimited

Included
Highlights Advanced reporting: Included
Highlights Free 30 Day Trial: Included

Live Chat Ultra

Highlights Advanced chat routing: Included
Highlights Screen sharing: Included
Highlights Agent shift management: Included
Highlights Dynamic chat campaigns: Included
Highlights Custom reporting: Included

Drag

Starter

Shared Inbox Shared inboxes in Gmail: Included
Workspaces Boards: kanban, list and preview views: Included
Collaboration Assignments and @mentions: Included
Shared Inbox Email templates, notes and subtasks: Included
Apps Chrome extension, web, desktop and mobile apps: Included
Help Center Help center: Included
Channels Live chat: Included
Automation Automation rules: 10

Limited
Reporting Reporting window: 3-month

Included

Plus

Drag AI All six AI assists: All six

Included
Drag AI Copilot: Included
Drag AI Intelligence: Included
Help Center AI-powered help center search: Included
Channels Advanced live chat: AI and automations: Included
Support & Admin Onboarding & setup help: Included
Automation Automation rules: Unlimited

Included
Shared Inbox Email sequences and custom views: Included
Reporting Reporting window: 6-month

Included

Pro

Channels WhatsApp channel: Included
Drag AI Drag Agent: Included
Developer Platform API and MCP access: Included
Drag AI AI knowledge (links, FAQs, files): Included
Automation Business hours and SLA rules: Included
Automation Round-robin assignment: Included
Workspaces Custom fields and user roles: Included
Support & Admin Priority support: Included
Reporting Reporting window: 12-month

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Comm100

September 21, 2026
Official pricing page
- Live Chat Startup: USD 39 monthly · USD 31 / month with annual commitment
- Live Chat Plus: USD 69 monthly · USD 55 / month with annual commitment
- Live Chat Ultra: Contact sales
August 27, 2026
Official pricing page
- Live Chat Startup: USD 39 monthly

Drag

September 21, 2026
Official pricing page
- Starter: USD 16 monthly · USD 12 / month with annual commitment
- Plus: USD 22 monthly · USD 18 / month with annual commitment
- Pro: USD 30 monthly · USD 24 / month with annual commitment
August 27, 2026
Official pricing page
- Starter: USD 16 monthly · USD 12 / month with annual commitment
- Plus: USD 22 monthly · USD 18 / month with annual commitment
- Pro: USD 30 monthly · USD 24 / month with annual commitment