Comm100 vs Drag

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Comm100

See full pricing history

USD · US · source: www.comm100.com

Plan	Pricing	Charged by	Offer type
Live Chat Startup	USD 39 monthly $39 USD /agent/month	Seat · /agent/month	Standalone · Fixed

Drag

See full pricing history

USD · US · source: www.dragapp.com

Plan	Pricing	Charged by	Offer type
Starter	USD 16 monthly · USD 12 / month with annual commitment $12 /user/mo billed yearly · $16 billed monthly	Seat · per user/month	Standalone · Fixed
Plus	USD 22 monthly · USD 18 / month with annual commitment $18 /user/mo billed yearly · $22 billed monthly	Seat · per user/month	Standalone · Fixed
Pro	USD 30 monthly · USD 24 / month with annual commitment $24 /user/mo billed yearly · $30 billed monthly	Seat · per user/month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Comm100

Live Chat Startup

Highlights Full widget customization: Included
Highlights Multi-language chat: Included
Highlights Canned messages: Included
Highlights 1 chat campaign: Included
Highlights Basic reporting: Included
Highlights Chat routing: Included
Highlights Audio-video chat: Included
Highlights Chat wrap-ups: Included
Highlights Unlimited campaigns: Included
Highlights Advanced reporting: Included
Highlights Advanced chat routing: Included
Highlights Screen sharing: Included

Drag

Starter

Highlights Shared inboxes in Gmail: Included
Highlights Automation rules: 10

Included
Highlights Reporting window: 3 months

Included

Plus

Highlights AI assistants: Included
Highlights Automation rules: Unlimited

Included
Highlights Reporting window: 6 months

Included

Pro

Highlights WhatsApp channel: Included
Highlights Agent API and MCP access: Included
Highlights SLA rules: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Comm100

August 27, 2026 Source
- Live Chat Startup: USD 39 monthly

Drag

August 27, 2026 Source
- Starter: USD 16 monthly · USD 12 / month with annual commitment
- Plus: USD 22 monthly · USD 18 / month with annual commitment
- Pro: USD 30 monthly · USD 24 / month with annual commitment