BuyScout vs eesel AI: pricing, plans, and features

Plan	Pricing	Charged by	Offer type
Free	Free $0 forever	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Free
Starter Highlighted	USD 49 monthly $49 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Growth	USD 129 monthly $129 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Pro	USD 249 monthly $249 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Scale	USD 499 monthly $499 per month	Usage · per month; annual billing is paid twelve months upfront at around 20% off	Standalone · Fixed
Enterprise	Contact sales Enterprise — Custom	Usage · custom visitor and reply volume	Standalone · Contact sales

Plan	Pricing	Charged by	Offer type
Standard Highlighted	USD 0 per ticket Free until you've used $50 (plus 2 free blog generations), no credit card needed. After that, pricing starts at 40¢. No platform fee, no per-seat fees, no minimum. Light: Dashboard questions, simple lookups Free. Regular: Support ticket, chat session $0.40 each. Heavy: Blog post drafts $4.00 each. $0.40 per ticket billed per ticket or helpdesk conversation handled, not per reply. Save up to 25% with an annual commit. Commit to a year of usage and pay for it upfront to get 25% off. If you go over your commitment, the extra usage is billed at the normal rate. Talk to sales.	Usage · per ticket or helpdesk conversation handled, not per reply	Standalone · Usage based
Enterprise	USD 1000 monthly · USD 0 per ticket Enterprise - $1,000/month Flat platform fee on top of usage.	Flat · Flat platform fee on top of usage	Standalone · Starting at

BuyScout

Free

Capacity Monthly visitors: 10,000

Limited
Capacity AI replies per month: 100

Limited
Channels Website chat: Included
Channels Website AI voice call: Excluded
Channels WhatsApp: Excluded
Channels Instagram: Excluded
Channels Messenger: Excluded
Channels TikTok: Excluded
Channels SMS: Excluded
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Excluded
Sales skills Smart cross-sell: Excluded
Sales skills Smart discount offers: Excluded
Sales skills Proactive engagement: Excluded
Sales skills Competitor comparison: Excluded
Sales skills AI virtual try-on: Excluded
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Standard

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included

Starter

Capacity Monthly visitors: 25,000

Limited
Capacity AI replies per month: 500

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Excluded
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Standard

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included

Growth

Capacity Monthly visitors: 75,000

Limited
Capacity AI replies per month: 1,500

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Priority

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included
Channels Dedicated SMS phone number: Included

Pro

Capacity Monthly visitors: 150,000

Limited
Capacity AI replies per month: 3,000

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Priority

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included
Channels Dedicated SMS phone number: Included

Scale

Capacity Monthly visitors: 300,000

Limited
Capacity AI replies per month: 6,000

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Excluded
Branding & analytics Custom AI brand-voice training: Excluded
Account & support Support level: Priority

Included
Account & support Dedicated account manager: Excluded
Account & support Custom integrations & APIs: Excluded
Account & support SLA-backed support: Excluded
Account & support Languages: All languages

Included
Channels Dedicated SMS phone number: Included

Enterprise

Capacity Monthly visitors: Unlimited

Limited
Capacity AI replies per month: Custom

Limited
Channels Website chat: Included
Channels Website AI voice call: Included
Channels WhatsApp: Included
Channels Instagram: Included
Channels Messenger: Included
Channels TikTok: Included
Channels SMS: Included
Sales skills Personalized assistance: Included
Sales skills Product expert: Included
Sales skills Product recommendations: Included
Sales skills Smart upsells: Included
Sales skills Smart cross-sell: Included
Sales skills Smart discount offers: Included
Sales skills Proactive engagement: Included
Sales skills Competitor comparison: Included
Sales skills AI virtual try-on: Included
Support skills Brand Q&A: Included
Support skills Instant FAQ answers: Included
Support skills Order tracking: Included
Support skills Order modifications: Included
Support skills Subscription management: Included
Support skills Delivery date estimates: Included
Support skills Returns & refunds: Included
Support skills Product troubleshooting: Included
Support skills Auto human handoff: Included
Support skills Multilingual support: Included
Branding & analytics Performance analytics: Included
Branding & analytics Custom widget branding: Included
Branding & analytics White-label branding: Included
Branding & analytics Custom AI brand-voice training: Included
Account & support Support level: Dedicated

Included
Account & support Dedicated account manager: Included
Account & support Custom integrations & APIs: Included
Account & support SLA-backed support: Included
Account & support Languages: All languages

Included

BuyScout vs eesel AI

BuyScout

eesel AI

What each plan includes

BuyScout

Free

Starter

Growth

Pro

Scale

Enterprise

eesel AI

Standard

Enterprise

How their prices changed

BuyScout

eesel AI