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eesel AI pricing

Customer support and live-chat software for business teams.

Region
US
Source currency
USD
Audiences
Enterprise, Mid-market, and Small business

Plans and public prices

Plan Pricing Charged by Offer type
Standard Highlighted
USD 0 per ticket

Free until you've used $50 (plus 2 free blog generations), no credit card needed. After that, pricing starts at 40¢. No platform fee, no per-seat fees, no minimum. Light: Dashboard questions, simple lookups Free. Regular: Support ticket, chat session $0.40 each. Heavy: Blog post drafts $4.00 each. $0.40 per ticket billed per ticket or helpdesk conversation handled, not per reply. Save up to 25% with an annual commit. Commit to a year of usage and pay for it upfront to get 25% off. If you go over your commitment, the extra usage is billed at the normal rate. Talk to sales.

Usage · per ticket or helpdesk conversation handled, not per reply Standalone · Usage based
Enterprise
USD 1000 monthly · USD 0 per ticket

Enterprise - $1,000/month Flat platform fee on top of usage.

Flat · Flat platform fee on top of usage Standalone · Starting at

What each plan includes

Feature names follow eesel AI’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Standard

The public pricing page did not show feature differences for this plan.

Enterprise

Highlights

Dedicated solutions engineer
Included
Account manager
Included
Higher knowledge base limits
Included
SSO
Included
HIPAA
Included
BAA
Included
Signed cloud service agreements
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Standard: USD 0 per ticket
  • Enterprise: USD 1000 monthly · USD 0 per ticket
  • Free until you've used $50 (plus 2 free blog generations), no credit card needed. After that, pricing starts at 40¢. No platform fee, no per-seat fees, no minimum. Light: Dashboard questions, simple lookups Free. Regular: Support ticket, chat session $0.40 each. Heavy: Blog post drafts $4.00 each. $0.40 per ticket billed per ticket or helpdesk conversation handled, not per reply. Save up to 25% with an annual commit. Commit to a year of usage and pay for it upfront to get 25% off. If you go over your commitment, the extra usage is billed at the normal rate. Talk to sales.
  • Enterprise - $1,000/month Flat platform fee on top of usage.
  • Usage based: USD 0.4 monthly
  • Regular Support ticket, chat session $0.40 each