Formilla vs Social Intents

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Formilla

See full pricing history

USD · US · source: www.formilla.com

Plan	Pricing	Charged by	Offer type
Standard	Free Free for 1 chat agent	Seat · per user per month	Standalone · Free
Premium	USD 13.99 / month with annual commitment $13.99/month based on yearly term paid in full	Seat · per user per month	Standalone · Fixed
Professional Highlighted	USD 39.99 / month with annual commitment $39.99/month based on yearly term paid in full	Seat · per user per month	Standalone · Fixed
Enterprise	USD 299.99 monthly Custom pricing starting from $299.99/month	Seat · per user per month	Standalone · Starting at

See full pricing history

USD · US · source: www.socialintents.com

Plan	Pricing	Charged by	Offer type
Starter — annual	USD 39 monthly · USD 39 / month with annual commitment $39 /month Billed annually ($468/yr)	Flat · per month	Standalone · Fixed
Basic — annual Highlighted	USD 69 monthly · USD 69 / month with annual commitment $69 /month Billed annually ($828/yr)	Flat · per month	Standalone · Fixed
Pro — annual	USD 99 monthly · USD 99 / month with annual commitment $99 /month Billed annually ($1,188/yr)	Flat · per month	Standalone · Fixed
Business — annual	USD 199 monthly · USD 199 / month with annual commitment $199 /month Billed annually ($2,388/yr)	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Formilla

Standard

Plan card 1 chat agent: Included
Plan card Unlimited live chats: Included
Plan card Desktop and mobile apps: Included
Plan card Custom branding: Included

Premium

Plan card 1 chat agent: Included
Plan card ChatGPT bots and copilot: Included
Plan card Third-party integrations: Included
Plan card Unlimited chat history: Included

Professional

Plan card 2 chat agents: Included
Plan card Visitor monitoring: Included
Plan card File sharing: Included
Plan card Branding removal: Included

Enterprise

Plan card Full team access: Included
Plan card AI setup and training: Included
Plan card Advanced integrations: Included
Plan card Dedicated onboarding: Included

Social Intents

Starter — annual

Highlights Chat Widgets: 1

Included
Highlights Domains: 1

Included
Highlights Seats: 4

Included
Highlights Conversations per month: 250

Included
Highlights AI trained URLs: 200

Included
Highlights AI Chatbot Models: ChatGPT, Claude, or Gemini

Included
Highlights Integrations: Teams, Slack, Google Chat

Included
Highlights Unified inbox & contacts: Included
Highlights Conversation analytics: Included
Highlights Shortcut replies & targeting: Included

Basic — annual

Highlights Chat Widgets: 2

Included
Highlights Domains: 2

Included
Highlights Seats: Unlimited

Included
Highlights Conversations per month: 1,000

Included
Highlights AI trained URLs: 1,000

Included
Highlights AI Chatbot Models: ChatGPT, Claude, or Gemini

Included
Highlights Integrations: Teams, Slack, Google Chat, WhatsApp & SMS (1 number each)

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included

Pro — annual

Highlights Chat Widgets: 5

Included
Highlights Domains: 5

Included
Highlights Seats: Unlimited

Included
Highlights Conversations per month: 5,000

Included
Highlights AI trained URLs: 5,000

Included
Highlights AI Chatbot Models: ChatGPT, Claude, or Gemini

Included
Highlights Integrations: Teams, Slack, Google Chat, WhatsApp & SMS (5 numbers each)

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included
Highlights CRM & Zapier Integrations: Included
Highlights Auto chatbot retraining: Included
Highlights Country allow & block lists: Included
Highlights White Label: Included
Highlights Cross-team chat transfers: Included
Highlights Help desk ticketing: Included
Highlights Email support channel: Included
Highlights AI Assist for agents: Included
Highlights Custom AI actions & escalation routing: Included

Business — annual

Highlights Chat Widgets: 10

Included
Highlights Domains: 10

Included
Highlights Seats: Unlimited

Included
Highlights Conversations per month: 10,000

Included
Highlights AI trained URLs: 10,000

Included
Highlights AI Chatbot Models: ChatGPT, Claude, or Gemini

Included
Highlights Integrations: Teams, Slack, Google Chat, WhatsApp & SMS (10 numbers each)

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included
Highlights CRM & Zapier Integrations: Included
Highlights Auto chatbot retraining: Included
Highlights Country allow & block lists: Included
Highlights AI intent-based channel routing: Included
Highlights White Label: Included
Highlights Cross-team chat transfers: Included
Highlights Custom chatbots: Included
Highlights Help desk ticketing: Included
Highlights Email support channel: Included
Highlights AI Assist for agents: Included
Highlights Custom AI actions & escalation routing: Included
Highlights Real-time auto-translation: Included
Highlights Priority support: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Formilla

August 27, 2026 Source
- Standard: Free
- Premium: USD 13.99 / month with annual commitment
- Professional: USD 39.99 / month with annual commitment
- Enterprise: USD 299.99 monthly

Social Intents

August 27, 2026 Source
- Starter — annual: USD 39 monthly · USD 39 / month with annual commitment
- Basic — annual: USD 69 monthly · USD 69 / month with annual commitment
- Pro — annual: USD 99 monthly · USD 99 / month with annual commitment
- Business — annual: USD 199 monthly · USD 199 / month with annual commitment