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Social Intents pricing

Social Intents is a live chat and AI chatbot platform that integrates with Microsoft Teams, Slack, Google Chat, Zoom, and Webex to provide AI-powered customer support and sales chatbots. It enables businesses to automate responses to common inquiries, qualify leads, and escalate complex issues to human agents within collaboration tools already used by teams. The platform supports multiple communication channels including website chat, WhatsApp, SMS, Messenger, and email, with AI trained on company websites and documents to deliver instant, accurate answers. Features include a unified inbox, help desk ticketing, AI actions for workflows, multi-language support, analytics, and white-label options. Pricing plans include free trials and no per-seat fees on most plans, making it suitable for small to enterprise businesses.

Region
US
Source currency
USD
Audiences
Enterprise, Mid-market, and Small business

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Starter
USD 39 / month with annual commitment

$39 /month Billed annually ($468/yr)

 Flat Standalone · Fixed
Basic
USD 69 / month with annual commitment

$69 /month Billed annually ($828/yr)

 Flat Standalone · Fixed
Pro Highlighted
USD 99 / month with annual commitment

$99 /month Billed annually ($1,188/yr)

 Flat Standalone · Fixed
Business
USD 199 / month with annual commitment

$199 /month Billed annually ($2,388/yr)

 Flat Standalone · Fixed
Lite
USD 29 monthly · USD 21 / month with annual commitment

$29/month ($21/month billed annually)

 Flat Standalone · Fixed
Agency
Contact sales Flat Standalone · Contact sales
Enterprise
Contact sales

Contact us for Enterprise pricing.

 Flat Standalone · Contact sales

What each plan includes

Feature names follow Social Intents’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Starter

Highlights

Chat Widgets

1

Included
Domains

1

Included
Seats

4

Included
Conversations/mo

250

Included
AI trained URLs

200

Included
ChatGPT, Claude, or Gemini
Included
Teams, Slack, Google Chat Integrations
Included
Unified inbox & contacts
Included
Conversation analytics
Included
Shortcut replies & targeting
Included

Basic

Highlights

Chat Widgets

2

Included
Domains

2

Included
Seats

Unlimited

Included
Conversations/mo

1,000

Included
AI trained URLs

1,000

Included
ChatGPT, Claude, or Gemini
Included
Teams, Slack, Google Chat Integrations
Included
WhatsApp & SMS

1 number each

Included
Contacts & Companies
Included
CSAT & AI topic analytics
Included
Outbound campaigns
Included
Shortcut replies & targeting
Included

Pro

Highlights

Chat Widgets

5

Included
Domains

5

Included
Seats

Unlimited

Included
Conversations/mo

5,000

Included
AI trained URLs

5,000

Included
ChatGPT, Claude, or Gemini
Included
Teams, Slack, Google Chat Integrations
Included
WhatsApp & SMS

5 numbers each

Included
Contacts & Companies
Included
CSAT & AI topic analytics
Included
Outbound campaigns
Included
Shortcut replies & targeting
Included
CRM & Zapier Integrations
Included
Auto chatbot retraining
Included
Country allow & block lists
Included
White Label
Included
Cross-team chat transfers
Included
Help desk ticketing
Included
Email support channel
Included
AI Assist for agents
Included
Custom AI actions & escalation routing
Included

Business

Highlights

Chat Widgets

10

Included
Domains

10

Included
Seats

Unlimited

Included
Conversations/mo

10,000

Included
AI trained URLs

10,000

Included
ChatGPT, Claude, or Gemini
Included
Teams, Slack, Google Chat Integrations
Included
WhatsApp & SMS

10 numbers each

Included
Contacts & Companies
Included
CSAT & AI topic analytics
Included
Outbound campaigns
Included
Shortcut replies & targeting
Included
CRM & Zapier Integrations
Included
Auto chatbot retraining
Included
Country allow & block lists
Included
AI intent-based channel routing
Included
White Label
Included
Cross-team chat transfers
Included
Custom chatbots
Included
Help desk ticketing
Included
Email support channel
Included
AI Assist for agents
Included
Custom AI actions & escalation routing
Included
Real-time auto-translation
Included
Priority support
Included

Lite

Highlights

Seats

1

Included
Chat Widgets

1

Included
Conversations per month

60

Included

Agency

Highlights

White-label branding
Included
Reseller dashboard
Included
Volume discounts
Included
Dedicated partner manager
Included

Enterprise

Highlights

Custom AI training
Included
Dedicated support
Included
SLA guarantees
Included
Volume discounts
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Starter: USD 39 / month with annual commitment
  • Basic: USD 69 / month with annual commitment
  • Pro: USD 99 / month with annual commitment
  • Business: USD 199 / month with annual commitment
  • Lite: USD 29 monthly · USD 21 / month with annual commitment
  • Agency: Contact sales
  • Enterprise: Contact sales
  • $39 /month Billed annually ($468/yr)
  • $69 /month Billed annually ($828/yr)
  • $99 /month Billed annually ($1,188/yr)
  • $199 /month Billed annually ($2,388/yr)
  • $29/month ($21/month billed annually)
  • —
  • Contact us for Enterprise pricing.
Official pricing page
  • Starter — annual: USD 39 monthly · USD 39 / month with annual commitment
  • Basic — annual: USD 69 monthly · USD 69 / month with annual commitment
  • Pro — annual: USD 99 monthly · USD 99 / month with annual commitment
  • Business — annual: USD 199 monthly · USD 199 / month with annual commitment
  • $39 /month Billed annually ($468/yr)
  • $69 /month Billed annually ($828/yr)
  • $99 /month Billed annually ($1,188/yr)
  • $199 /month Billed annually ($2,388/yr)
Official pricing page

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