Customer Support & Live Chat

Plain pricing

Plain is an AI-powered support infrastructure platform for B2B teams that consolidates customer support channels like Slack, Microsoft Teams, email, and in-app chat into a unified workspace. It enables orchestration of AI agents and human agents to triage, research, and resolve support requests, automate workflows, and generate insights from support interactions. The platform offers extensible APIs, AI assistants, and integrations with CRM and issue tracking tools to help teams scale support operations efficiently.

Region: US
Source currency: USD
Audiences: Small business, Mid-market, and Enterprise

Plans and public prices

Canonical pricing source

Plan	Pricing	Charged by	Offer type
Foundation — default	USD 35 monthly · USD 35 / month with annual commitment $35/month, billed yearly	Seat · $35 /month 1 seat + $35/additional seats start	Standalone · Fixed

What each plan includes

Feature names follow Plain’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Foundation — default

Highlights

User seats: 1 seat + $35/additional seats start

Included
Channels: Slack, email, in-app channels

Included
Integrations: Linear, Jira integrations

Included
Help Center, Knowledge Base: included

Included
Customer cards: included

Included
Support: Email + chat

Included

AI features

Credits included: 2,000/mo

Included
Ari AI agent: included

Included
AI workflows: included

Included
Sidekick AI assistant: included

Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed	Plans and prices	Source wording	Source
August 27, 2026 01:55	Foundation — default: USD 35 monthly · USD 35 / month with annual commitment	$35/month, billed yearly	Pricing page