Botsonic vs Plain

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Botsonic

See full pricing history

USD · US · source: botsonic.com

Plan	Pricing	Charged by	Offer type
Starter — default	USD 16 monthly · USD 16 / month with annual commitment $16 per month billed annually	Flat · per month billed annually	Standalone · Fixed
Professional — default	USD 40.83 monthly · USD 40.83 / month with annual commitment $40.83 per month billed annually	Flat · per month billed annually	Standalone · Fixed
Advanced — default	USD 249 monthly · USD 249 / month with annual commitment $249 per month billed annually	Flat · per month billed annually	Standalone · Fixed
Enterprise — default	Contact sales	Flat	Standalone · Contact sales

Plain

See full pricing history

USD · US · source: www.plain.com

Plan	Pricing	Charged by	Offer type
Foundation	USD 35 / month with annual commitment $35 /month 1 seat + $35/additional seats. $35/month, billed yearly	Seat · 1 seat + $35/additional seats	Standalone · Fixed
Horizon	USD 299 / month with annual commitment $299 /month 3 seats + $99/additional seats. $299/month, billed yearly	Seat · 3 seats + $99/additional seats	Standalone · Fixed
Frontier	Contact sales Custom Flexible pricing suited for you	Other	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Botsonic

Starter — default

Highlights Team members: 1

Included
Highlights Messages per month: 1,000

Included
Highlights Chatbots: 1

Included
Highlights Uploaded characters: 10M

Included
Highlights Agentic Actions: 3

Included
Highlights AI model: GPT-4o mini

Included
Highlights Lead capture forms: Included
Highlights Upload sitemaps: up to 5,000 URLs

Included
Highlights Apps and Integrations: Whatsapp, Facebook Messenger, Telegram, Zapier, Wordpress, Google Tag Manager, Google Drive

Included

Professional — default

Highlights Team members: 2

Included
Highlights Messages per month: 3,000

Included
Highlights Chatbots: 2

Included
Highlights Uploaded characters: 50M

Included
Highlights Agentic Actions: 5

Included
Highlights AI model: Access to GPT-4o and upcoming AI models

Included
Highlights Apps and Integrations: Whatsapp, Facebook Messenger, Telegram, Zapier, Wordpress, Slack, Google Tag Manager, Google Chat, Calendly, Notion, Google Drive

Included
Highlights Automated email transcripts: Included
Highlights Request callback button: Included

Advanced — default

Highlights Team members: 5

Included
Highlights Messages per month: 12,000

Included
Highlights Uploaded characters: 100M

Included
Highlights Workflows: 5 workflows and 10 agentic actions

Included
Highlights Sitemap size: No limit

Included
Highlights Auto-sync: Included
Highlights Training session: 1

Included
Highlights Dedicated Slack channel: Included
Highlights API Access: Included

Enterprise — default

Highlights Team members: Custom number

Included
Highlights Messages per month: Custom number

Included
Highlights Chatbots: Custom number

Included
Highlights Uploaded characters: Custom number

Included
Highlights Workflows: Custom number of behaviors and abilities

Included
Highlights Training sessions: 2

Included
Highlights Dedicated Slack channel: Included
Highlights Integrations: Included
Highlights Advanced branding: Yes

Included
Highlights Handoffs: Included
Highlights Advanced AI analytics: Yes

Included
Highlights SSO/SAML login: Yes

Included
Highlights Priority support: Yes

Included
Highlights Invoicing options: Included
Highlights API Access: Included
Highlights Audit log: Included

Plain

Foundation

AI features Credits included: 2,000/mo

Included
Users User seats: Up to 5

Included
Channels Slack: 25 channels

Limited
Channels Email: 2 addresses

Limited
Channels In-app channels: Included
Channels Microsoft Teams: Excluded
Channels Discord: Excluded
AI features Ari AI agent: included

Included
AI features Sidekick AI assistant: Included
Extensibility Linear, Jira integrations: Included
Help Center Help Center, Knowledge Base: 1

Limited
Help Center Ask AI: 1

Limited
Help Center Customer inbox: 1

Limited
Data-driven support Customer cards: Included
Data-driven support Customer card realtime: 12h cache

Limited
Extensibility AI workflows: Up to 5

Limited
Onboarding Onboarding process: Self-serve

Included
Onboarding Plain support: Email + chat

Included
Extensibility SLAs and Business hours: Excluded
Extensibility Escalation paths: Excluded
Extensibility CRM integrations: Excluded
AI features Reporting themes: Excluded
AI features AI suggested responses: Excluded
Data-driven support Reporting: 7 days

Limited
AI features Lookup with Cursor: Excluded
Services and compliance SSO and SCIM: Excluded
Onboarding Dedicated CSM: Excluded

Horizon

AI features Credits included: 15,000/mo

Included
Users User seats: Up to 10

Included
Channels Slack: Unlimited

Included
Channels Email: 10 addresses

Limited
Channels Microsoft Teams: Included
Channels Discord: Excluded
Highlights Everything in Foundation: Included
Extensibility SLAs and Business hours: Included
Extensibility Escalation paths: Included
Extensibility CRM integrations: Included
AI features Reporting themes: Included
AI features AI suggested responses: Included
Onboarding Priority support via Slack: Included
Help Center Help Center, Knowledge Base: Unlimited

Included
Help Center Ask AI: Unlimited

Included
Help Center Customer inbox: Unlimited

Included
Extensibility Workflows: Unlimited

Included
Data-driven support Customer card realtime: 15s

Included
Data-driven support Reporting: All time

Included
Onboarding Onboarding process: Self-serve

Included
Onboarding Plain support: Slack, email + chat

Included
AI features Lookup with Cursor: Excluded
Services and compliance SSO and SCIM: Excluded
Onboarding Dedicated CSM: Excluded
Onboarding White glove onboarding: Excluded

Frontier

AI features Credits included: Custom

Included
Users User seats: Custom

Included
Channels Slack: Unlimited

Included
Channels Email: 25 addresses

Limited
Channels Discord channels: Included
Highlights Everything in Horizon: Included
AI features Lookup with Cursor: Included
Extensibility Custom workspaces: Included
Services and compliance Custom contracting: Included
Services and compliance Advanced security: Included
Services and compliance SSO and SCIM: Included
AI features Custom AI + bring your own agent: Included
Onboarding Dedicated CSM + white glove onboarding: Included
Onboarding Onboarding process: White glove

Included
Onboarding Plain support: Dedicated CSM

Included
Help Center Help Center, Knowledge Base: Unlimited

Included
Help Center Ask AI: Unlimited

Included
Help Center Customer inbox: Unlimited

Included
Extensibility Workflows: Unlimited

Included
Data-driven support Customer card realtime: 15s

Included
Data-driven support Reporting: All time

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Botsonic

August 27, 2026
Official pricing page
- Starter — default: USD 16 monthly · USD 16 / month with annual commitment
- Professional — default: USD 40.83 monthly · USD 40.83 / month with annual commitment
- Advanced — default: USD 249 monthly · USD 249 / month with annual commitment
- Enterprise — default: Contact sales

Plain

September 21, 2026
Official pricing page
- Foundation: USD 35 / month with annual commitment
- Horizon: USD 299 / month with annual commitment
- Frontier: Contact sales
August 27, 2026
Official pricing page
- Foundation — default: USD 35 monthly · USD 35 / month with annual commitment