Chaport vs Plain

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chaport

See full pricing history

EUR · US · source: www.chaport.com

Plan	Pricing	Charged by	Offer type
Free — Free	Free € 0 0	Flat · /mo	Standalone · Free
Pro — Pro	EUR 29 monthly · EUR 39 / month with annual commitment € 29 39 /mo	Flat · /mo	Standalone · Fixed
Unlimited — Unlimited Highlighted	EUR 99 monthly · EUR 129 / month with annual commitment € 99 129 /mo	Flat · /mo	Standalone · Fixed

Plain

See full pricing history

USD · US · source: www.plain.com

Plan	Pricing	Charged by	Offer type
Foundation	USD 35 / month with annual commitment $35 /month 1 seat + $35/additional seats. $35/month, billed yearly	Seat · 1 seat + $35/additional seats	Standalone · Fixed
Horizon	USD 299 / month with annual commitment $299 /month 3 seats + $99/additional seats. $299/month, billed yearly	Seat · 3 seats + $99/additional seats	Standalone · Fixed
Frontier	Contact sales Custom Flexible pricing suited for you	Other	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chaport

Free — Free

Highlights Operators included: 2 operators included

Included
Chat history Chat history: 60-day chat history

Included
Highlights Chats & websites: Unlimited chats & websites

Included
Auto-invitations Auto-invitations: 1 default auto-invitation (branded)

Included
Widget customization Widget customization: Basic widget customization

Included
Apps Apps: Web, desktop & mobile apps

Included

Pro — Pro

Highlights Operators included: 4 operators included

Included
Chat history Chat history: Unlimited chat history

Included
Auto-invitations Auto-invitations: Auto-invitations

Included
Widget customization Widget customization: Advanced widget customization

Included
Messaging Email & messengers integration: Email & messengers integration

Included
Operator productivity Saved replies: Saved replies

Included
Auto-invitations Pre-chat form: Pre-chat form

Included
Reports Detailed reports: Detailed reports

Included
Messaging Autoresponder: Autoresponder

Included
Apps REST & JavaScript API: REST & JavaScript API

Included

Unlimited — Unlimited

Highlights Operators included: Unlimited operators

Included
Chat history Chat history: Unlimited chat history

Included
Automation Chatbots: Chatbots

Included
Automation Knowledge base + FAQ bot: Knowledge base + FAQ bot

Included
Management Teams: Teams

Included
Management Assignment rules: Assignment rules

Included
Operator productivity Shared saved replies: Shared saved replies

Included
Visitor Info Custom fields: Custom fields

Included
Operator productivity Chat ratings: Chat ratings

Included
Reports Advanced reports: Advanced reports

Included
Reports On-demand reports: On-demand reports

Included
Apps Zapier integration: Zapier integration

Included

Plain

Foundation

AI features Credits included: 2,000/mo

Included
Users User seats: Up to 5

Included
Channels Slack: 25 channels

Limited
Channels Email: 2 addresses

Limited
Channels In-app channels: Included
Channels Microsoft Teams: Excluded
Channels Discord: Excluded
AI features Ari AI agent: included

Included
AI features Sidekick AI assistant: Included
Extensibility Linear, Jira integrations: Included
Help Center Help Center, Knowledge Base: 1

Limited
Help Center Ask AI: 1

Limited
Help Center Customer inbox: 1

Limited
Data-driven support Customer cards: Included
Data-driven support Customer card realtime: 12h cache

Limited
Extensibility AI workflows: Up to 5

Limited
Onboarding Onboarding process: Self-serve

Included
Onboarding Plain support: Email + chat

Included
Extensibility SLAs and Business hours: Excluded
Extensibility Escalation paths: Excluded
Extensibility CRM integrations: Excluded
AI features Reporting themes: Excluded
AI features AI suggested responses: Excluded
Data-driven support Reporting: 7 days

Limited
AI features Lookup with Cursor: Excluded
Services and compliance SSO and SCIM: Excluded
Onboarding Dedicated CSM: Excluded

Horizon

AI features Credits included: 15,000/mo

Included
Users User seats: Up to 10

Included
Channels Slack: Unlimited

Included
Channels Email: 10 addresses

Limited
Channels Microsoft Teams: Included
Channels Discord: Excluded
Highlights Everything in Foundation: Included
Extensibility SLAs and Business hours: Included
Extensibility Escalation paths: Included
Extensibility CRM integrations: Included
AI features Reporting themes: Included
AI features AI suggested responses: Included
Onboarding Priority support via Slack: Included
Help Center Help Center, Knowledge Base: Unlimited

Included
Help Center Ask AI: Unlimited

Included
Help Center Customer inbox: Unlimited

Included
Extensibility Workflows: Unlimited

Included
Data-driven support Customer card realtime: 15s

Included
Data-driven support Reporting: All time

Included
Onboarding Onboarding process: Self-serve

Included
Onboarding Plain support: Slack, email + chat

Included
AI features Lookup with Cursor: Excluded
Services and compliance SSO and SCIM: Excluded
Onboarding Dedicated CSM: Excluded
Onboarding White glove onboarding: Excluded

Frontier

AI features Credits included: Custom

Included
Users User seats: Custom

Included
Channels Slack: Unlimited

Included
Channels Email: 25 addresses

Limited
Channels Discord channels: Included
Highlights Everything in Horizon: Included
AI features Lookup with Cursor: Included
Extensibility Custom workspaces: Included
Services and compliance Custom contracting: Included
Services and compliance Advanced security: Included
Services and compliance SSO and SCIM: Included
AI features Custom AI + bring your own agent: Included
Onboarding Dedicated CSM + white glove onboarding: Included
Onboarding Onboarding process: White glove

Included
Onboarding Plain support: Dedicated CSM

Included
Help Center Help Center, Knowledge Base: Unlimited

Included
Help Center Ask AI: Unlimited

Included
Help Center Customer inbox: Unlimited

Included
Extensibility Workflows: Unlimited

Included
Data-driven support Customer card realtime: 15s

Included
Data-driven support Reporting: All time

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chaport

August 27, 2026
Official pricing page
- Free — Free: Free
- Pro — Pro: EUR 29 monthly · EUR 39 / month with annual commitment
- Unlimited — Unlimited: EUR 99 monthly · EUR 129 / month with annual commitment

Plain

September 21, 2026
Official pricing page
- Foundation: USD 35 / month with annual commitment
- Horizon: USD 299 / month with annual commitment
- Frontier: Contact sales
August 27, 2026
Official pricing page
- Foundation — default: USD 35 monthly · USD 35 / month with annual commitment