BoldDesk vs Plain

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

BoldDesk

See full pricing history

USD · US · source: www.bolddesk.com

Plan	Pricing	Charged by	Offer type
5 Agents — Growing Teams	USD 124 monthly · USD 99 / month with annual commitment $99 / month $1,188 billed yearly ≈ $20 / agent $124 / month billed monthly ≈ $24.80 / agent 500 credits /month	Seat · agents	Standalone · Fixed
10 Agents — Growing Teams	USD 249 monthly · USD 199 / month with annual commitment $199 / month $2,388 billed yearly ≈ $20 / agent $249 / month billed monthly ≈ $24.90 / agent 1,000 credits /month	Seat · agents	Standalone · Fixed
25 Agents — Growing Teams Highlighted	USD 436 monthly · USD 349 / month with annual commitment Most Popular $349 / month $4,188 billed yearly ≈ $14 / agent $436 / month billed monthly ≈ $17.44 / agent 1,500 credits /month	Seat · agents	Standalone · Fixed
50 Agents — Growing Teams	USD 624 monthly · USD 499 / month with annual commitment $499 / month $5,988 billed yearly ≈ $10 / agent $624 / month billed monthly ≈ $12.48 / agent 2,000 credits /month	Seat · agents	Standalone · Fixed
75 Agents — Growing Teams	USD 936 monthly · USD 749 / month with annual commitment $749 / month $8,988 billed yearly ≈ $10 / agent $936 / month billed monthly ≈ $12.48 / agent 2,500 credits /month	Seat · agents	Standalone · Fixed
100 Agents — Growing Teams	USD 1249 monthly · USD 999 / month with annual commitment $999 / month $11,988 billed yearly ≈ $10 / agent $1,249 / month billed monthly ≈ $12.49 / agent 3,000 credits /month	Seat · agents	Standalone · Fixed
200 Agents — Scaling Teams	USD 2498 monthly · USD 1998 / month with annual commitment $1,998 / month $23,976 billed yearly ≈ $10 / agent $2,498 / month billed monthly ≈ $12.49 / agent 4,000 credits /month	Seat · agents	Standalone · Fixed
300 Agents — Scaling Teams	USD 3749 monthly · USD 2999 / month with annual commitment $2,999 / month $35,988 billed yearly ≈ $10 / agent $3,749 / month billed monthly ≈ $12.50 / agent 5,000 credits /month	Seat · agents	Standalone · Fixed
400 Agents — Scaling Teams	USD 4999 monthly · USD 3999 / month with annual commitment $3,999 / month $47,988 billed yearly ≈ $10 / agent $4,999 / month billed monthly ≈ $12.50 / agent 6,000 credits /month	Seat · agents	Standalone · Fixed
500 Agents — Scaling Teams	USD 6249 monthly · USD 4999 / month with annual commitment $4,999 / month $59,988 billed yearly ≈ $10 / agent $6,249 / month billed monthly ≈ $12.50 / agent 7,000 credits /month	Seat · agents	Standalone · Fixed
600 Agents — Large Teams	USD 7499 monthly · USD 5999 / month with annual commitment $5,999 / month $71,988 billed yearly ≈ $10 / agent $7,499 / month billed monthly ≈ $12.50 / agent 8,000 credits /month	Seat · agents	Standalone · Fixed
700 Agents — Large Teams	USD 8749 monthly · USD 6999 / month with annual commitment $6,999 / month $83,988 billed yearly ≈ $10 / agent $8,749 / month billed monthly ≈ $12.50 / agent 9,000 credits /month	Seat · agents	Standalone · Fixed
800 Agents — Large Teams	USD 9999 monthly · USD 7999 / month with annual commitment $7,999 / month $95,988 billed yearly ≈ $10 / agent $9,999 / month billed monthly ≈ $12.50 / agent 10,000 credits /month	Seat · agents	Standalone · Fixed
900 Agents — Large Teams	USD 11249 monthly · USD 8999 / month with annual commitment $8,999 / month $107,988 billed yearly ≈ $10 / agent $11,249 / month billed monthly ≈ $12.50 / agent 11,000 credits /month	Seat · agents	Standalone · Fixed
1,000 Agents — Large Teams	USD 12499 monthly · USD 9999 / month with annual commitment $9,999 / month $119,988 billed yearly ≈ $10 / agent $12,499 / month billed monthly ≈ $12.50 / agent 12,000 credits /month	Seat · agents	Standalone · Fixed
More than 1,000 agents — Large Teams	Contact sales For more than 1,000 agents, you can contact our team Contact Us	Seat · agents	Standalone · Contact sales

Plain

See full pricing history

USD · US · source: www.plain.com

Plan	Pricing	Charged by	Offer type
Foundation	USD 35 / month with annual commitment $35 /month 1 seat + $35/additional seats. $35/month, billed yearly	Seat · 1 seat + $35/additional seats	Standalone · Fixed
Horizon	USD 299 / month with annual commitment $299 /month 3 seats + $99/additional seats. $299/month, billed yearly	Seat · 3 seats + $99/additional seats	Standalone · Fixed
Frontier	Contact sales Custom Flexible pricing suited for you	Other	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BoldDesk

5 Agents — Growing Teams

AI Platform AI Credits: 500 credits /month

Limited

10 Agents — Growing Teams

AI Platform AI Credits: 1,000 credits /month

Limited

25 Agents — Growing Teams

AI Platform AI Credits: 1,500 credits /month

Limited

50 Agents — Growing Teams

AI Platform AI Credits: 2,000 credits /month

Limited

75 Agents — Growing Teams

AI Platform AI Credits: 2,500 credits /month

Limited

100 Agents — Growing Teams

AI Platform AI Credits: 3,000 credits /month

Limited

200 Agents — Scaling Teams

AI Platform AI Credits: 4,000 credits /month

Limited

300 Agents — Scaling Teams

AI Platform AI Credits: 5,000 credits /month

Limited

400 Agents — Scaling Teams

AI Platform AI Credits: 6,000 credits /month

Limited

500 Agents — Scaling Teams

AI Platform AI Credits: 7,000 credits /month

Limited

600 Agents — Large Teams

AI Platform AI Credits: 8,000 credits /month

Limited

700 Agents — Large Teams

AI Platform AI Credits: 9,000 credits /month

Limited

800 Agents — Large Teams

AI Platform AI Credits: 10,000 credits /month

Limited

900 Agents — Large Teams

AI Platform AI Credits: 11,000 credits /month

Limited

1,000 Agents — Large Teams

AI Platform AI Credits: 12,000 credits /month

Limited

More than 1,000 agents — Large Teams

Plain

Foundation

AI features Credits included: 2,000/mo

Included
Users User seats: Up to 5

Included
Channels Slack: 25 channels

Limited
Channels Email: 2 addresses

Limited
Channels In-app channels: Included
Channels Microsoft Teams: Excluded
Channels Discord: Excluded
AI features Ari AI agent: included

Included
AI features Sidekick AI assistant: Included
Extensibility Linear, Jira integrations: Included
Help Center Help Center, Knowledge Base: 1

Limited
Help Center Ask AI: 1

Limited
Help Center Customer inbox: 1

Limited
Data-driven support Customer cards: Included
Data-driven support Customer card realtime: 12h cache

Limited
Extensibility AI workflows: Up to 5

Limited
Onboarding Onboarding process: Self-serve

Included
Onboarding Plain support: Email + chat

Included
Extensibility SLAs and Business hours: Excluded
Extensibility Escalation paths: Excluded
Extensibility CRM integrations: Excluded
AI features Reporting themes: Excluded
AI features AI suggested responses: Excluded
Data-driven support Reporting: 7 days

Limited
AI features Lookup with Cursor: Excluded
Services and compliance SSO and SCIM: Excluded
Onboarding Dedicated CSM: Excluded

Horizon

AI features Credits included: 15,000/mo

Included
Users User seats: Up to 10

Included
Channels Slack: Unlimited

Included
Channels Email: 10 addresses

Limited
Channels Microsoft Teams: Included
Channels Discord: Excluded
Highlights Everything in Foundation: Included
Extensibility SLAs and Business hours: Included
Extensibility Escalation paths: Included
Extensibility CRM integrations: Included
AI features Reporting themes: Included
AI features AI suggested responses: Included
Onboarding Priority support via Slack: Included
Help Center Help Center, Knowledge Base: Unlimited

Included
Help Center Ask AI: Unlimited

Included
Help Center Customer inbox: Unlimited

Included
Extensibility Workflows: Unlimited

Included
Data-driven support Customer card realtime: 15s

Included
Data-driven support Reporting: All time

Included
Onboarding Onboarding process: Self-serve

Included
Onboarding Plain support: Slack, email + chat

Included
AI features Lookup with Cursor: Excluded
Services and compliance SSO and SCIM: Excluded
Onboarding Dedicated CSM: Excluded
Onboarding White glove onboarding: Excluded

Frontier

AI features Credits included: Custom

Included
Users User seats: Custom

Included
Channels Slack: Unlimited

Included
Channels Email: 25 addresses

Limited
Channels Discord channels: Included
Highlights Everything in Horizon: Included
AI features Lookup with Cursor: Included
Extensibility Custom workspaces: Included
Services and compliance Custom contracting: Included
Services and compliance Advanced security: Included
Services and compliance SSO and SCIM: Included
AI features Custom AI + bring your own agent: Included
Onboarding Dedicated CSM + white glove onboarding: Included
Onboarding Onboarding process: White glove

Included
Onboarding Plain support: Dedicated CSM

Included
Help Center Help Center, Knowledge Base: Unlimited

Included
Help Center Ask AI: Unlimited

Included
Help Center Customer inbox: Unlimited

Included
Extensibility Workflows: Unlimited

Included
Data-driven support Customer card realtime: 15s

Included
Data-driven support Reporting: All time

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

BoldDesk

September 21, 2026
Official pricing page
- 5 Agents — Growing Teams: USD 124 monthly · USD 99 / month with annual commitment
- 10 Agents — Growing Teams: USD 249 monthly · USD 199 / month with annual commitment
- 25 Agents — Growing Teams: USD 436 monthly · USD 349 / month with annual commitment
- 50 Agents — Growing Teams: USD 624 monthly · USD 499 / month with annual commitment
- 75 Agents — Growing Teams: USD 936 monthly · USD 749 / month with annual commitment
- 100 Agents — Growing Teams: USD 1249 monthly · USD 999 / month with annual commitment
- 200 Agents — Scaling Teams: USD 2498 monthly · USD 1998 / month with annual commitment
- 300 Agents — Scaling Teams: USD 3749 monthly · USD 2999 / month with annual commitment
- 400 Agents — Scaling Teams: USD 4999 monthly · USD 3999 / month with annual commitment
- 500 Agents — Scaling Teams: USD 6249 monthly · USD 4999 / month with annual commitment
- 600 Agents — Large Teams: USD 7499 monthly · USD 5999 / month with annual commitment
- 700 Agents — Large Teams: USD 8749 monthly · USD 6999 / month with annual commitment
- 800 Agents — Large Teams: USD 9999 monthly · USD 7999 / month with annual commitment
- 900 Agents — Large Teams: USD 11249 monthly · USD 8999 / month with annual commitment
- 1,000 Agents — Large Teams: USD 12499 monthly · USD 9999 / month with annual commitment
- More than 1,000 agents — Large Teams: Contact sales
August 27, 2026
Official pricing page
- Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment

Plain

September 21, 2026
Official pricing page
- Foundation: USD 35 / month with annual commitment
- Horizon: USD 299 / month with annual commitment
- Frontier: Contact sales
August 27, 2026
Official pricing page
- Foundation — default: USD 35 monthly · USD 35 / month with annual commitment