Fini AI vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Fini AI

See full pricing history

USD · US · source: www.usefini.com

Plan	Pricing	Charged by	Offer type
Growth — default	USD 3600 monthly · USD 3000 / month with annual commitment $3,600 /mo or $36,000 / year	Flat · per month billed annually	Standalone · Fixed
Scale — default Highlighted	USD 9000 monthly · USD 7500 / month with annual commitment $9,000 /mo or $90,000 / year	Flat · per month billed annually	Standalone · Fixed
Enterprise — default	Contact sales Contact us	Flat · Custom pricing	Standalone · Contact sales

Richpanel

See full pricing history

USD · US · source: www.richpanel.com

Plan	Pricing	Charged by	Offer type
Helpdesk Seats — default	USD 99 monthly · USD 82.17 / month with annual commitment $99 per seat, per month	Seat · per seat, per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Fini AI

Growth — default

Highlights Monthly allowance: 2,000 resolved tickets

Included
Highlights Overage per resolution: $0.89 per resolution after that

Included
Highlights Voice AI: Standard rate card on voice

Included
Highlights Platform access: Whole platform

Included
Highlights Implementation: Included

Included
Highlights Support: Shared customer success, Priority email support

Included

Scale — default

Highlights Monthly allowance: 8,000 resolved tickets

Included
Highlights Overage per resolution: $0.69 per resolution after that

Included
Highlights Voice AI: + 500 answered voice calls / mo

Included
Highlights Platform access: Everything in Growth

Included
Highlights Implementation: White-glove onboarding, Dedicated AI engineer

Included
Highlights Additional features: Nightly Knowledge Atlas scan, Slack agent + SSO, Multi-language support

Included

Enterprise — default

Highlights Monthly allowance: Unlimited resolved tickets

Included
Highlights Overage per resolution: $0.49 per resolution after that

Included
Highlights Voice AI: + 2,500 answered voice calls / mo

Included
Highlights Platform access: Everything in Scale

Included
Highlights Implementation: 90-day free pilot, Dedicated engineer pod, 15-min SLA, Uptime SLA, premium support

Included
Highlights Additional features: Custom helpdesk integration, Admin & audit logs

Included

Richpanel

Helpdesk Seats — default

Highlights Unified inbox across every channel, one view per customer: Included
Highlights Round robin, assignment rules, teams and multi-brand queues: Included
Highlights CSAT, team and revenue reporting, plus a custom report builder: Included
Highlights Macros, saved views, internal notes and custom fields: Included
Highlights Customer, order and subscription context beside the reply: Included
Highlights One-click migration from Gorgias or Zendesk, and we buy out your contract: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Fini AI

August 27, 2026 Source
- Growth — default: USD 3600 monthly · USD 3000 / month with annual commitment
- Scale — default: USD 9000 monthly · USD 7500 / month with annual commitment
- Enterprise — default: Contact sales

Richpanel

August 27, 2026 Source
- Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment