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Fini AI pricing

Fini AI is an autonomous, self-improving AI support agent designed for enterprise customer support, especially in regulated industries like fintech, banking, healthcare, and insurance. It resolves up to 90% of support tickets across voice, chat, and email channels with 99% accuracy, automates workflows by connecting to backend systems (billing, CRM, internal tools), and continuously improves itself without manual tuning. It integrates with major helpdesk platforms (Zendesk, Intercom, Salesforce, etc.) and offers compliance features including SOC 2, ISO 27001, HIPAA, GDPR, and audit trails. Pricing is based on per-resolution usage with a free 90-day pilot for enterprise customers.

Region
US
Source currency
USD
Audiences
Mid-market and Enterprise

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Growth — default
USD 3600 monthly · USD 3000 / month with annual commitment

$3,600 /mo or $36,000 / year

 Flat · per month billed annually Standalone · Fixed
Scale — default Highlighted
USD 9000 monthly · USD 7500 / month with annual commitment

$9,000 /mo or $90,000 / year

 Flat · per month billed annually Standalone · Fixed
Enterprise — default
Contact sales

Contact us

 Flat · Custom pricing Standalone · Contact sales

What each plan includes

Feature names follow Fini AI’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Growth — default

Highlights

Monthly allowance

2,000 resolved tickets

Included
Overage per resolution

$0.89 per resolution after that

Included
Voice AI

Standard rate card on voice

Included
Platform access

Whole platform

Included
Implementation

Included

Included
Support

Shared customer success, Priority email support

Included

Scale — default

Highlights

Monthly allowance

8,000 resolved tickets

Included
Overage per resolution

$0.69 per resolution after that

Included
Voice AI

+ 500 answered voice calls / mo

Included
Platform access

Everything in Growth

Included
Implementation

White-glove onboarding, Dedicated AI engineer

Included
Additional features

Nightly Knowledge Atlas scan, Slack agent + SSO, Multi-language support

Included

Enterprise — default

Highlights

Monthly allowance

Unlimited resolved tickets

Included
Overage per resolution

$0.49 per resolution after that

Included
Voice AI

+ 2,500 answered voice calls / mo

Included
Platform access

Everything in Scale

Included
Implementation

90-day free pilot, Dedicated engineer pod, 15-min SLA, Uptime SLA, premium support

Included
Additional features

Custom helpdesk integration, Admin & audit logs

Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Growth — default: USD 3600 monthly · USD 3000 / month with annual commitment
  • Scale — default: USD 9000 monthly · USD 7500 / month with annual commitment
  • Enterprise — default: Contact sales
  • $3,600 /mo or $36,000 / year
  • $9,000 /mo or $90,000 / year
  • Contact us
 Pricing page

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