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Botpress vs Fini AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: botpress.com

Plan Pricing Charged by Offer type
Free
Free

$0

Flat Standalone · Free
Plus
USD 150 / month with annual commitment

$150/mo billed annually

Flat Standalone · Fixed
Team Highlighted
USD 750 / month with annual commitment

$750/mo billed annually

Flat Standalone · Fixed
Enterprise
Contact sales

Custom pricing

Flat Standalone · Contact sales

USD · US · source: www.usefini.com

Plan Pricing Charged by Offer type
Growth
USD 0 per resolved ticket

$0.89 /resolved ticket. Total tickets included every month 3,000 tickets upto. Go past the allowance and the extra bills at a flat per-resolution rate. Overage past monthly allowance $0.89 per resolution (overage table: 2,000 resolutions). Unused allowance rolls forward one month. No per-seat fees.

Usage · /resolved ticket Standalone · Usage based
Scale Highlighted
USD 0 per resolved ticket

$0.69 /resolved ticket. Most Chosen. Total tickets included every month 10,000 tickets upto. Go past the allowance and the extra bills at a flat per-resolution rate. Overage past monthly allowance $0.69 per resolution (overage table: 8,000 resolutions). Unused allowance rolls forward one month. No per-seat fees.

Usage · /resolved ticket Standalone · Usage based
Enterprise
USD 0 per resolved ticket

$0.49 /resolved ticket. Contact us. Total tickets included every month Unlimited tickets upto. PER RESOLUTION · ENTERPRISE from $0.49. Overage: Contact us. Unused allowance rolls forward one month. No per-seat fees.

Usage · /resolved ticket Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Botpress

Free

Conversations

Included conversations

100

Included

Conversations

Additional conversations

Excluded

Conversations

Auto-recharge on overage

Excluded

Workspace

Seats

3

Included

Workspace

AI agents

3

Included

Highlights

Resolution SLA

Included

Help Center

Help Center

Included

Help Center

Custom domain

Excluded

Support

Community support

Included

Channels

Webchat white-labelling

Excluded

Channels

Voice

Excluded

Collaboration features

Teams & RBAC

Excluded

Collaboration features

Routing & assignment

Excluded

Collaboration features

Team analytics

Excluded

Storage

Table rows

1K

Included

Storage

Vector storage

100MB

Included

Storage

File storage

100MB

Included

Plus

Conversations

Included conversations

250/mo

Included

Conversations

Additional conversations

$65/100 convos

Included

AI usage

AI usage included

$25

Included

Workspace

Seats

3

Included

Workspace

AI agents

Unlimited

Included

Channels

Whitelabel webchat

Included

Channels

WhatsApp

Included

Channels

Voice

Excluded

Help Center

Help Center + custom domain

Included

Support

Technical support via live chat

Included

Collaboration features

Teams & RBAC

Excluded

Collaboration features

Routing & assignment

Excluded

Collaboration features

Team analytics

Excluded

Storage

Table rows

100K

Included

Storage

Vector storage

1GB

Included

Storage

File storage

10GB

Included

Team

Conversations

Included conversations

1,500/mo

Included

Conversations

Additional conversations

$50/100 convos

Included

AI usage

AI usage included

$150

Included

Workspace

Seats

Unlimited

Included

Workspace

AI agents

Unlimited

Included

Collaboration features

Teams, routing & RBAC

Included

Collaboration features

Team analytics

Included

Collaboration features

Real-time collaboration

Included

Channels

Whitelabel webchat

Included

Channels

Voice

Excluded

Help Center

Help Center + custom domain

Included

Storage

Table rows

500K

Included

Storage

Vector storage

5GB

Included

Storage

File storage

50GB

Included

Enterprise

Conversations

Included conversations

Custom

Included

Conversations

Additional conversations

Custom

Included

Workspace

Seats

Unlimited

Included

Workspace

AI agents

Unlimited

Included

Support

Dedicated support

Included

Support

Uptime SLA

Included

Security & Compliance

Security review

Included

Storage

Custom storage

Custom

Included

Channels

Voice channel

Included

Support

Import and export AI agents between workspaces

Included

Support

Create a public profile and share your Botpress development projects

Included

Collaboration features

Teams & RBAC

Included

Storage

Table rows

Custom

Included

Storage

Vector storage

Custom

Included

Storage

File storage

Custom

Included

Fini AI

Growth

What's included

Whole platform

Included

What's included

Implementation

Included

Included

What's included

Voice AI, with standard rate card

Included

What's included

Shared customer success

Included

What's included

Priority email support

Included

What's included

Monthly ticket allowance

3,000 tickets

Limited

Scale extras

White-glove onboarding

Excluded

Scale extras

Dedicated AI engineer

Excluded

Security & Quality

SSO & SAML

Excluded

Custom Actions (Scale Extras)

Slack agent

Excluded

Custom Actions (Scale Extras)

Custom API actions

Excluded

Custom Actions (Scale Extras)

Multi-language support

Excluded

Custom Actions (Scale Extras)

Nightly Knowledge Atlas scan

Excluded

Helpdesk

Custom helpdesk integration

Excluded

Critical Priority Functions (Enterprise Extras)

Dedicated engineer pod

Excluded

Scale

What's included

Everything in Growth

Included

What's included

White-glove onboarding

Included

What's included

Dedicated AI engineer

Included

What's included

Nightly Knowledge Atlas scan

Included

What's included

Slack agent + SSO

Included

What's included

Multi-language support

Included

What's included

Monthly ticket allowance

10,000 tickets

Limited

Custom Actions (Scale Extras)

Custom API actions

Included

Custom Actions (Scale Extras)

Scheduled reports

Included

Custom Actions (Scale Extras)

Outbound webhooks

Included

Custom Actions (Scale Extras)

Quarterly business reviews

Included

Security & Quality

SSO & SAML

Included

Helpdesk

Custom helpdesk integration

Excluded

Critical Priority Functions (Enterprise Extras)

Dedicated engineer pod

Excluded

What's included

90-day free pilot

Excluded

Enterprise

What's included

Everything in Scale

Included

What's included

90-day free pilot

Included

What's included

Dedicated engineer pod

15-min SLA

Included

What's included

Uptime SLA · premium support

Included

What's included

Custom helpdesk integration

Included

What's included

Admin & audit logs

Included

What's included

Monthly ticket allowance

Unlimited tickets

Included

Critical Priority Functions (Enterprise Extras)

Hot standby + failover

Included

Critical Priority Functions (Enterprise Extras)

Data residency + BAA/DPA

Included

Critical Priority Functions (Enterprise Extras)

Switching-cost credit

Upto $50,000

Included

Critical Priority Functions (Enterprise Extras)

Full decision audit trail

Included

Critical Priority Functions (Enterprise Extras)

Hourly knowledge updates

Included

Critical Priority Functions (Enterprise Extras)

Model version control

Included

Critical Priority Functions (Enterprise Extras)

No price increases

Included

Critical Priority Functions (Enterprise Extras)

Quarterly AI researcher sessions

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Botpress

    • Free: Free
    • Plus: USD 150 / month with annual commitment
    • Team: USD 750 / month with annual commitment
    • Enterprise: Contact sales
    • Free — Free: Free
    • Plus — Plus: USD 150 monthly · USD 150 / month with annual commitment
    • Team — Team: USD 750 monthly · USD 750 / month with annual commitment

Fini AI

    • Growth: USD 0 per resolved ticket
    • Scale: USD 0 per resolved ticket
    • Enterprise: USD 0 per resolved ticket
    • Growth — default: USD 3600 monthly · USD 3000 / month with annual commitment
    • Scale — default: USD 9000 monthly · USD 7500 / month with annual commitment
    • Enterprise — default: Contact sales