Skip to content

Chatbase vs Fini AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.chatbase.co

Plan Pricing Charged by Offer type
Free — Free
Free

$ 0 per month

Flat · per month Standalone · Free
Hobby — Hobby
USD 40 monthly · USD 40 / month with annual commitment

$ 40 per month

Flat · per month Standalone · Fixed
Standard — Standard Highlighted
USD 150 monthly · USD 150 / month with annual commitment

$ 150 per month

Flat · per month Standalone · Fixed
Pro — Pro
USD 500 monthly · USD 500 / month with annual commitment

$ 500 per month

Flat · per month Standalone · Fixed

USD · US · source: www.usefini.com

Plan Pricing Charged by Offer type
Growth — default
USD 3600 monthly · USD 3000 / month with annual commitment

$3,600 /mo or $36,000 / year

Flat · per month billed annually Standalone · Fixed
Scale — default Highlighted
USD 9000 monthly · USD 7500 / month with annual commitment

$9,000 /mo or $90,000 / year

Flat · per month billed annually Standalone · Fixed
Enterprise — default
Contact sales

Contact us

Flat · Custom pricing Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free — Free

Highlights

Message credits (monthly)

50

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

0

Included

Highlights

Training content size

1 MB

Included

Highlights

Workspace seats

1 member

Included

Highlights

Personalization

Excluded

Highlights

Attachments

Excluded

Highlights

Outbound campaigns

Excluded

Highlights

Voice

Excluded

Highlights

Voice Telephony

Excluded

Highlights

Concurrent Calls

Excluded

Highlights

Training Auto retrain agents

Excluded

Highlights

Sources suggestions

Excluded

Highlights

Tickets as a source

Excluded

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Excluded

Highlights

Integrations & API API access

Excluded

Highlights

Advanced OpenAI models

Excluded

Highlights

Advanced Anthropic models

Excluded

Highlights

Advanced Gemini models

Excluded

Highlights

Advanced DeepSeek models

Excluded

Highlights

Advanced Meta models

Excluded

Highlights

Advanced MoonshotAI models

Excluded

Highlights

Advanced Mistral models

Excluded

Highlights

Advanced Z.ai models

Excluded

Hobby — Hobby

Highlights

Message credits (monthly)

700

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

5

Included

Highlights

Training content size

10 MB

Included

Highlights

Workspace seats

2 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Excluded

Highlights

Voice

Excluded

Highlights

Voice Telephony

Excluded

Highlights

Concurrent Calls

Excluded

Highlights

Training Auto retrain agents

Excluded

Highlights

Sources suggestions

Excluded

Highlights

Tickets as a source

Excluded

Highlights

Activity Basic analytics

Included

Highlights

Advanced analytics

Excluded

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

Highlights

Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

Standard — Standard

Highlights

Message credits (monthly)

4,000

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

8

Included

Highlights

Training content size

20 MB

Included

Highlights

Workspace seats

3 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Included

Highlights

Voice

Included

Highlights

Voice Telephony

Included

Highlights

Concurrent Calls

Excluded

Highlights

Training Auto retrain agents

Excluded

Highlights

Sources suggestions

Included

Highlights

Tickets as a source

Included

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Included

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

Highlights

Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

Pro — Pro

Highlights

Message credits (monthly)

15,000

Included

Highlights

Agents

1

Included

Highlights

AI Actions per agent

12

Included

Highlights

Training content size

40 MB

Included

Highlights

Workspace seats

5 members

Included

Highlights

Personalization

Included

Highlights

Attachments

Included

Highlights

Outbound campaigns

Included

Highlights

Voice

Included

Highlights

Voice Telephony

Included

Highlights

Concurrent Calls

Included

Highlights

Training Auto retrain agents

Included

Highlights

Sources suggestions

Included

Highlights

Tickets as a source

Included

Highlights

Activity Basic analytics

Excluded

Highlights

Advanced analytics

Included

Highlights

Integrations & API API access

Included

Highlights

Advanced OpenAI models

Included

Highlights

Advanced Anthropic models

Included

Highlights

Advanced Gemini models

Included

Highlights

Advanced DeepSeek models

Included

Highlights

Advanced Meta models

Included

Highlights

Advanced MoonshotAI models

Included

Highlights

Advanced Mistral models

Included

Highlights

Advanced Z.ai models

Included

Fini AI

Growth — default

Highlights

Monthly allowance

2,000 resolved tickets

Included

Highlights

Overage per resolution

$0.89 per resolution after that

Included

Highlights

Voice AI

Standard rate card on voice

Included

Highlights

Platform access

Whole platform

Included

Highlights

Implementation

Included

Included

Highlights

Support

Shared customer success, Priority email support

Included

Scale — default

Highlights

Monthly allowance

8,000 resolved tickets

Included

Highlights

Overage per resolution

$0.69 per resolution after that

Included

Highlights

Voice AI

+ 500 answered voice calls / mo

Included

Highlights

Platform access

Everything in Growth

Included

Highlights

Implementation

White-glove onboarding, Dedicated AI engineer

Included

Highlights

Additional features

Nightly Knowledge Atlas scan, Slack agent + SSO, Multi-language support

Included

Enterprise — default

Highlights

Monthly allowance

Unlimited resolved tickets

Included

Highlights

Overage per resolution

$0.49 per resolution after that

Included

Highlights

Voice AI

+ 2,500 answered voice calls / mo

Included

Highlights

Platform access

Everything in Scale

Included

Highlights

Implementation

90-day free pilot, Dedicated engineer pod, 15-min SLA, Uptime SLA, premium support

Included

Highlights

Additional features

Custom helpdesk integration, Admin & audit logs

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatbase

  1. Source
    • Free — Free: Free
    • Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
    • Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
    • Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

Fini AI

  1. Source
    • Growth — default: USD 3600 monthly · USD 3000 / month with annual commitment
    • Scale — default: USD 9000 monthly · USD 7500 / month with annual commitment
    • Enterprise — default: Contact sales